IMAGE Skincare
7130 Seacrest Blvd,
Lantana, 33462, FL,
United States
Lantana, 33462, FL,
United States
1 800-796-7546
Retail
IMAGE Skincare Technographics
IMAGE Skincare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IMAGE Skincare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 280 IMAGE Skincare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IMAGE Skincare has purchased the following applications: SAP Business One for ERP Financial in 2018, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IMAGE Skincare is running and its propensity to invest more and deepen its relationship with SAP , Apple , Block (ex Square, Inc) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IMAGE Skincare revenues, which have grown to $52.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IMAGE Skincare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IMAGE Skincare Tech Stack and Enterprise Applications
IMAGE Skincare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, IMAGE Skincare implemented SAP Business One as its ERP Financial platform to centralize core business processes. The SAP Business One Developer role was established to design and implement changes across the SAP B1 application, database, services, client and platform layers, aligning the system to company objectives for supply chain, fulfillment, sales, ecommerce, customer service and accounting and finance.
The implementation focused on functional coverage across supply chain and fulfillment workflows, sales order management and ecommerce order processing, customer service transaction visibility, and accounting and finance transaction posting and reporting. SAP Business One was configured and extended to support order to cash and procure to pay flows, inventory control and financial close processes, while development work targeted data accuracy, transaction orchestration and system capacity planning.
Operational ownership rests with IMAGE Skincare’s Information Technology team working closely with internal stakeholders, external vendors and service providers to maintain and support the SAP Business One environment. The developer is responsible for application maintenance, platform performance, database integrity, and ensuring services and clients run securely and at adequate capacity to meet business needs.
Governance activities emphasize change control, application support processes and stakeholder coordination to ensure SAP Business One supports business objectives and processes data accurately. Ongoing responsibilities include performance tuning, security hardening, platform maintenance and collaboration with business owners in sales, supply chain and finance to stage and validate functional changes.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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IMAGE Skincare AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, IMAGE Skincare implemented LiveChat on its website. The deployment used the LiveChat application in the Chatbots and Conversational AI category to enable real time customer messaging on the public ecommerce site. IMAGE Skincare is a United States retail company with approximately 280 employees and $52,000,000 in revenue.
The LiveChat implementation centered on the web chat widget and supporting conversational workflows, including live agent handoff, scripted canned replies, and chat transcript capture. Configuration work emphasized chat routing, agent presence management, and reply templates aligned with Chatbots and Conversational AI functional practices. The deployment followed standard web based chat configuration rather than platform level customization.
Operational scope was focused on customer service and online sales functions on the public site, providing web based inquiry handling and conversion support. Governance was organized around agent workflow configuration, transcript retention and site level placement of the LiveChat widget. The narrative reflects a straightforward customer facing chat deployment of LiveChat for real time web engagement.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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IMAGE Skincare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 IMAGE Skincare implemented Microsoft 365 as its primary Collaboration platform. The implementation positions Microsoft 365 to provide core collaboration capabilities including cloud email, team chat, document collaboration, file sync and the Office productivity suite, and the public website references Microsoft 365 components as part of its external footprint.
The deployment is described as a cloud tenant implementation of Microsoft 365, configured to support standard collaboration workflows such as inbox and calendaring, team collaboration spaces, and SharePoint document management. Governance is handled through centralized administration for licensing, access controls and sharing policies, and identity and access workflows are managed within the Microsoft 365 tenancy to control user provisioning and external sharing. IMAGE Skincare Microsoft 365 Collaboration supports corporate productivity and cross-functional communications across the organization while the public website integration indicates alignment between external presence and internal collaboration tooling.
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IMAGE Skincare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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IMAGE Skincare eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2016 | 2016 |
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Product Review Management | eCommerce |
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2017 | 2017 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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IMAGE Skincare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IMAGE Skincare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IMAGE Skincare TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IMAGE Skincare PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IMAGE Skincare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at IMAGE Skincare
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Accounts Payable Manager/ Sales & Use Tax Manager | Manager | Sales | |
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Controller | Director | Finance | |
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Financial Associate | Manager | Finance | |
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Apps Being Evaluated by IMAGE Skincare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IMAGE Skincare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IMAGE Skincare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD IMAGE Skincare Technographics
IMAGE Skincare is a Retail organization based in United States,
with around 280 employees and annual revenues of $52.0 million.
IMAGE Skincare operates a diverse technology stack with applications such as
SAP Business One, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
IMAGE Skincare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, LiveChat, Inc. and Microsoft.
IMAGE Skincare recently adopted applications including
Zoovu in 2021, Rocket.chat in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IMAGE Skincare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IMAGE Skincare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IMAGE Skincare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.