AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Imimobile Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Facebook Legacy Workplace by Facebook Collaboration Collaboration n/a 2017 2017
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex IMImobile Customer Engagement CRM n/a 2022 2022
In 2022 Imimobile deployed Cisco Webex IMImobile on their website to establish a cloud-hosted customer digital channel consistent with Customer Engagement use cases. The deployment centers on Cisco Webex IMImobile as the primary web channel interface, embedding a web chat and messaging layer into public site pages to capture real-time customer interactions and asynchronous messaging requests. Configuration emphasizes Customer Engagement capabilities, including web chat widget configuration, omnichannel message routing, session escalation workflows, and automation for common inquiries. Cisco Webex IMImobile was configured to support unified interaction handling and analytics instrumentation, aligning with typical customer engagement workflows such as queuing, agent assignment, and scripted response templates. Operational coverage focuses on digital customer service and engagement teams based in the United Kingdom, with the implementation exposing API endpoints for integration to downstream back-office systems and contact center platforms. Governance activity targeted standardizing message templates and interaction workflows, and the site-level rollout positioned Cisco Webex IMImobile as the primary digital engagement touchpoint for inbound web-originated customer communications.
Customer Experience CRM 2018 2018
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2017 2017
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2015 2015
IT Decision Makers and Key Stakeholders at Imimobile
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Imimobile Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Imimobile Technographics

Imimobile is a Communications organization based in United Kingdom, with around 952 employees and annual revenues of $172.5 million.

Imimobile operates a diverse technology stack with applications such as Workplace by Facebook, Cisco Webex IMImobile and Atlassian Jira Service Desk, covering areas like Collaboration, Customer Engagement and IT Service Management.

Imimobile has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Facebook, Cisco Systems and Atlassian.

Imimobile recently adopted applications including Slack Connect in 2022, Cisco Webex IMImobile in 2022 and ZoomInfo Chorus in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Imimobile’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Imimobile’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Imimobile technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.