San Francisco, 94124, CA,
United States
Imperfect Foods Technographics
Imperfect Foods Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Imperfect Foods and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Imperfect Foods employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Imperfect Foods has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, CheckR for BackGround Screening in 2022, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Imperfect Foods is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , CheckR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Imperfect Foods revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Imperfect Foods intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Imperfect Foods Tech Stack and Enterprise Applications
Imperfect Foods ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Imperfect Foods implemented Oracle NetSuite ERP as its ERP Financial system, centralizing core purchasing and purchase order records within the NetSuite tenant. Much of the companys transactional purchasing data now resides in Oracle NetSuite ERP, supporting a purchasing team that issues approximately 200 to 300 purchase orders per week under purchasing manager Megan Langner.
The implementation focused on purchase order management and ERP Financial workflows, with NetSuite configured to act as the authoritative store for PO line items and supplier transaction data. The purchasing team required an Excel-native interface to create and update records because Excel provided familiarity, speed for bulk edits, and native formula calculations, driving the decision to integrate spreadsheet-based workflows with the NetSuite PO module to eliminate manual copy and paste.
Prior operational flows included a shared Google sheet of produce items, manual transcription into QuickBooks for accounting, and use of G Suite to assemble and email POs, creating multiple handoffs. The NetSuite-centered approach reduced the number of discrete systems in the PO path by providing a single record source and by integrating spreadsheet interaction directly with NetSuite, changing how purchasing and accounting functions exchange PO data.
Governance and process changes emphasized centralizing purchase order creation in NetSuite and removing repeated manual entry, with the explicit objective of lowering error risk and speeding the order issuance process. The implementation narrative centers on Imperfect Foods Oracle NetSuite ERP ERP Financial handling of purchase order lifecycle, the adoption of an Excel integration for operational efficiency, and the reorientation of purchasing and accounting workflows around the NetSuite system.
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Payment Processing | ERP |
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2019 | 2019 |
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Imperfect Foods HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CheckR | Legacy | CheckR | BackGround Screening | HCM | n/a | 2022 | 2022 |
In 2022, Imperfect Foods implemented Checkr for BackGround Screening. Imperfect Foods is a United States consumer packaged goods company with approximately 1,500 employees, and the deployment centralized pre-employment screening under the Checkr platform. The implementation targeted automated candidate screening workflows to support hiring and onboarding across corporate and field operations.
Configuration emphasized core Checkr capabilities aligned to BackGround Screening needs, including identity verification, criminal records checks, employment and education verifications, and ongoing monitoring to support repeat hiring cycles. Integration work focused on connecting Checkr to applicant tracking and HR onboarding workflows to enable automated candidate initiation and status updates while preserving consent and compliance controls. Operational ownership resides with Talent Acquisition and HR operations, with governance enforced through standardized screening policies, defined adjudication workflows, and role based access controls.
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Digital Adoption | HCM |
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2021 | 2021 |
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Imperfect Foods AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Imperfect Foods deployed Zendesk Chat on its website to provide real-time customer engagement and support for online shoppers. The Zendesk Chat implementation delivers a website-embedded live chat widget and conversational routing capabilities consistent with the Chatbots and Conversational AI category, supporting real-time messaging and agent-assisted conversations for consumer inquiries.
Configuration work focused on widget placement, proactive triggers, canned responses, and agent routing to customer support teams, reflecting standard conversational workflows for web channel support. Operational coverage centers on the public website and customer service function, with governance controls configured for operating hours, chat transcript retention, and staged rollout practices to align chat handling with existing service workflows.
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Imperfect Foods Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Imperfect Foods Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Imperfect Foods Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Imperfect Foods SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2021 | 2021 |
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Imperfect Foods CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Imperfect Foods ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Imperfect Foods PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Imperfect Foods IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Imperfect Foods
| First Name | Last Name | Title | Function | Department | Phone | |
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| CFO | CXO | Finance | ||||
| Vice President and Controller | VP | Finance |
Apps Being Evaluated by Imperfect Foods Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||