Imperial Tobacco Group PLC
121 Winterstoke Road,
Bristol, BS3 2LL,
United Kingdom
Bristol, BS3 2LL,
United Kingdom
44 117 963 6636
Consumer Packaged Goods
Imperial Tobacco Group PLC Technographics
Imperial Tobacco Group PLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Imperial Tobacco Group PLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33900 Imperial Tobacco Group PLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Imperial Tobacco Group PLC has purchased the following applications: SAP Business Suite for ERP Financial in 2011, Oracle Siebel for CRM in 2014, DigitalOcean Droplets for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Imperial Tobacco Group PLC is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Imperial Tobacco Group PLC revenues, which have grown to $26.63 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Imperial Tobacco Group PLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Imperial Tobacco Group PLC Tech Stack and Enterprise Applications
Imperial Tobacco Group PLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Imperial Tobacco Group PLC implemented SAP Business Suite as its core ERP Financial platform, executing an IS program that ran from business requirements collection through Go-Live and into post Go-Live support. The program positioned SAP Business Suite to centralize financial accounting and transactional processing while serving as the integration hub for adjacent enterprise systems.
The implementation included SAP modules MM, SD, FI and SRM, with configured procurement workflows, order to cash processes, supplier relationship management and financial ledger integration. EDI interfaces were deployed to exchange transactional documents with trading partners, and master data governance was established to support consistent item, vendor and customer records across SAP Business Suite.
The SAP Business Suite rollout was integrated with a HR portal implemented on Web Tutor and with CRM systems implemented as Siebel and Salesforce.com to support roughly 600 field force users. A Business Intelligence layer was implemented using SAP Business Objects, consolidating 15 data sources to provide reporting and analytics across finance, sales, procurement and HR functions, and the EDI layer tied into supply chain and order management processes.
Governance was organized under a combined IS and business project management structure, with IT project management leading the HR portal and SAP modules through configuration and cutover, and business project management leading CRM and BI delivery. The program included phased rollouts, formal handover to operations and post Go-Live support, aligning application configuration, process documentation and change control to stabilize ERP Financial operations.
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ERP Financial | ERP |
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2009 | 2009 |
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Expense Management | ERP |
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2015 | 2015 |
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Imperial Tobacco Group PLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Siebel | CRM | CRM | n/a | 2014 | 2014 |
In 2014, Imperial Tobacco Group PLC deployed Oracle Siebel as its CRM to establish a unified customer engagement and market intelligence capability for its Spanish operations. The initiative reported to the Chief Strategy Officer and created a Spanish market BI and CRM department that was later extended to cover four additional markets in the Iberia Cluster.
Oracle Siebel was configured to support core CRM functions including sales force automation, account and contact management, campaign and loyalty management, and operational reporting, aligned with Sales and Marketing Intelligence and Operations analysis and planning. Implementation work produced business intelligence deliverables such as an automated BI system, sales representative performance tracking, customer and investment segmentations, sell out extrapolation, a consumer loyalty program, and competitor monitoring.
The technical architecture combined Oracle Siebel with SQL Server and Oracle databases and used Business Objects and Microstrategy for reporting and analytics, creating a layered operational store and analytics layer to surface market intelligence. Data workflows and reporting were organized to provide agile access to Marketing, Trade Marketing, and Sales stakeholders and to support planning and operational analysis across the Iberia Cluster.
Governance placed the new function under the Chief Strategy Officer with a Business Intelligence Manager accountable for department creation, alignment to internal customers, and delivery cadence. Successful projects explicitly delivered under this program included an automated BI system, sales representative performance dashboards, customer and investment segmentations, sell out extrapolation models, a consumer loyalty program, and a CRM migration to Oracle Siebel, all supporting improved operational decision making for Marketing and Sales.
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Imperial Tobacco Group PLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Imperial Tobacco Group PLC deployed DigitalOcean Droplets to host and serve its corporate website. The deployment uses DigitalOcean Droplets within the Application Hosting and Computing Services category to provision compute capacity for the site’s public-facing web and application layers.
The implementation configures DigitalOcean Droplets as dedicated compute instances to run web and application processes, following standard instance provisioning and lifecycle management patterns common to Application Hosting and Computing Services. DigitalOcean Droplets supplies the core compute abstraction and platform capabilities such as image management, instance snapshots, and orchestration primitives that align with operating a public website.
Operationally the deployment scope is the corporate website, impacting web operations and digital channel delivery for corporate communications. Governance and operational controls are oriented around instance provisioning policies, access controls, and release orchestration to manage deployments and maintain site availability.
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Imperial Tobacco Group PLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Imperial Tobacco Group PLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Director | Director | Finance | |
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Head of Finance Supply Chain International Operations | Director | Supply Chain | |
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Financial Controller | Director | Finance | |
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Group Financial Controller | Director | Finance | |
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Director of Finance, Planning & Reporting | Director | Finance | |
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Head of Group IS | Director | Finance | |
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Head of Treasury Accounting & Reporting | Director | Finance | |
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Apps Being Evaluated by Imperial Tobacco Group PLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Imperial Tobacco Group PLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Imperial Tobacco Group PLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Imperial Tobacco Group PLC Technographics
Imperial Tobacco Group PLC is a Consumer Packaged Goods organization based in United Kingdom,
with around 33900 employees and annual revenues of $26.63 billion.
Imperial Tobacco Group PLC operates a diverse technology stack with applications such as
SAP Business Suite, Oracle Siebel and DigitalOcean Droplets,
covering areas like ERP Financial, CRM and Application Hosting and Computing Services.
Imperial Tobacco Group PLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Oracle and DigitalOcean.
Imperial Tobacco Group PLC recently adopted applications including
Cisco IronPort Cloud Email Security in 2020, Cisco Secure Email (formerly Email Security Appliance) in 2020 and Amazon CloudFront in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Imperial Tobacco Group PLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Imperial Tobacco Group PLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Imperial Tobacco Group PLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.