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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

impress.ai Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
RChilli Legacy RChilli Resume Parser Natural Language Processing AI-Powered Application n/a 2021 2021
In 2021, impress.ai implemented RChilli Resume Parser to extract structured resume fields for its chatbot driven recruitment workflows. The RChilli Resume Parser, classified as Natural Language Processing, was applied to improve candidate engagement in high volume hiring within its HR and recruitment functions. Implementation emphasized automated entity extraction and structured field normalization, converting unstructured CV text into discrete fields such as contact information, education, employment history and skills. Processed resume data was formatted for consumption by downstream services as structured outputs to support decision logic and conversational prompts. The parser was integrated into impress.ai's chatbot driven screening flows so parsed resume fields could trigger relevant follow up questions and guide conversational screening. Operational coverage focused on high volume hiring workflows, enabling the recruitment team to route candidates through automated screening sequences based on parsed attributes. Governance changes included updating screening workflows to consume parsed fields and instrumenting conversational logic to reference normalized attributes during candidate interactions. The case study reports an explicit outcome, an 80% interview completion rate overnight after integrating RChilli, demonstrating immediate lift in conversational screening completion using parsed resume data.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopline Legacy Shopline Platform eCommerce eCommerce n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2020 2020
Tag Management CRM 2016 2016
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at impress.ai
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by impress.ai Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD impress.ai Technographics

impress.ai is a Professional Services organization based in Singapore, with around 91 employees and annual revenues of $10.0 million.

impress.ai operates a diverse technology stack with applications such as RChilli Resume Parser, Shopline Platform and FreshDesk Customer Support, covering areas like Natural Language Processing, eCommerce and Customer Support.

impress.ai has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as RChilli, Shopline and Freshworks.

impress.ai recently adopted applications including Cloudflare CDN in 2022, RChilli Resume Parser in 2021 and Shopline Platform in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of impress.ai’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates impress.ai’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete impress.ai technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.