Irvine, 92612, CA,
United States
In-N-Out Burger Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by In-N-Out Burger and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27000 In-N-Out Burger employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that In-N-Out Burger has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2015, Oracle Cloud HCM for Core HR in 2020, Fishbowl GRM for Guest Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems In-N-Out Burger is running and its propensity to invest more and deepen its relationship with Oracle , Genius SIS , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing In-N-Out Burger revenues, which have grown to $1.07 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for In-N-Out Burger intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2020 | 2021 |
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Learning and Development | HCM |
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2024 | 2024 |
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Recruiting | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fishbowl Inventory | Legacy | Fishbowl GRM | Guest Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, In-N-Out Burger implemented Fishbowl GRM to centralize CRM and guest marketing workflows under the Guest Management category. The implementation is positioned for CRM and guest marketing use in the United States, with an explicit objective to unify guest data and support targeted marketing channels including email, SMS, and offer delivery, as well as loyalty activities aimed at boosting engagement and repeat business.
Fishbowl GRM was configured to provide guest profile consolidation, segmentation and campaign orchestration capabilities typical of Guest Management systems. Functional modules inferred from the vendor context include unified guest profiles, audience segmentation, campaign management for email and SMS, offer management, and loyalty program support, with Fishbowl GRM named explicitly in vendor materials.
Public information does not disclose specific system integration partners or backend connectors, therefore named integrations are not enumerated. Operational coverage focuses on marketing and guest loyalty functions across the companys United States footprint, with the implementation intended to supply a single source of guest truth to feed targeted campaigns and loyalty workflows.
Governance emphasis centers on centralized data stewardship and campaign workflow standardization to ensure consistent segmentation and offer administration across marketing channels. The stated intent of the deployment is to boost engagement and repeat business, with these business outcomes cited in vendor-facing materials rather than as quantified results.
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Lease Management | ERP Services and Operations |
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2018 | 2018 |
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Point Of Sale | ERP Services and Operations |
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2017 | 2017 |
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Point Of Sale | ERP Services and Operations |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2012 | 2012 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Shipping Management | eCommerce |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supply Chain Management | SCM |
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2020 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2020 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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