In-N-Out Burger
4199 Campus Drive, 9th floor,
Irvine, 92612, CA,
United States
Irvine, 92612, CA,
United States
1 855-427-7970
Leisure and Hospitality
In-N-Out Burger Technographics
In-N-Out Burger Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by In-N-Out Burger and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27000 In-N-Out Burger employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that In-N-Out Burger has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2015, Oracle Cloud HCM for Core HR in 2020, Fishbowl GRM for Guest Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems In-N-Out Burger is running and its propensity to invest more and deepen its relationship with Oracle , Genius SIS , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing In-N-Out Burger revenues, which have grown to $1.07 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for In-N-Out Burger intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
In-N-Out Burger Tech Stack and Enterprise Applications
In-N-Out Burger ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, In-N-Out Burger implemented Oracle Cloud ERP for ERP Financial to centralize core finance and accounting processes. The deployment targeted Oracle Cloud ERP as the primary ERP Financial application, establishing a SaaS-based financial backbone for the company’s corporate finance organization.
The implementation focused on standard ERP Financial functional modules, including general ledger, accounts payable, accounts receivable, fixed assets, procurement-related payables workflows, cash management, intercompany accounting, and financial reporting. Oracle Cloud ERP was configured to support chart of accounts structures, period close sequencing, and role-based security, with configuration patterns aligned to consolidated financial control and month-end close orchestration.
Governance changes emphasized centralized finance controls and standardized accounting workflows, including policy-driven transaction approvals and audit trail instrumentation within Oracle Cloud ERP. The rollout centered on finance and accounting process alignment rather than operational system integrations, positioning Oracle Cloud ERP as the authoritative financial system for In-N-Out Burger.
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In-N-Out Burger HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2020 | 2021 |
In 2020, In-N-Out Burger implemented Oracle Cloud HCM as part of a broader Oracle Fusion Cloud ERP, HCM, EPM, and SCM adoption to streamline its software portfolio onto a single cloud platform. The implementation targets Core HR capabilities for a multi-site quick service restaurant group with operations across seven states and approximately 27,000 employees, preserving the companys family ownership operational model while centralizing HR technology.
Oracle Cloud HCM was configured to provide core HR data model and workforce administration, benefits and payroll-ready payroll foundation, and talent management workflows consistent with Core HR category expectations. The deployment emphasized standard SaaS configuration patterns for worker records, position management, absence and time collection integration points, and HR reporting to support hourly workforce administration across restaurant and corporate functions.
Architecturally the program aligns Oracle Cloud HCM with Oracle Fusion Cloud ERP, EPM, and SCM on a unified cloud tenancy, enabling shared master data and financial reconciliation across HR and finance functions. Integrations are scoped to the Fusion suite components to harmonize employee cost and payroll-related financial entries, and to support supply chain and workforce planning interactions without bespoke on-premise middleware.
Governance focused on consolidating a fragmented technology stack to reduce complexity and maintenance costs, moving away from COBOL-based tooling and an in-house payroll system toward a centrally governed cloud platform. Rollout planning emphasized centralized HR process standardization, common data governance for employee master records, and operational alignment between restaurant operations and corporate HR, with expected reductions in ongoing technical maintenance burden as an explicit objective.
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Learning and Development | HCM |
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2024 | 2024 |
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Recruiting | HCM |
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2013 | 2013 |
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In-N-Out Burger ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fishbowl Inventory | Legacy | Fishbowl GRM | Guest Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, In-N-Out Burger implemented Fishbowl GRM to centralize CRM and guest marketing workflows under the Guest Management category. The implementation is positioned for CRM and guest marketing use in the United States, with an explicit objective to unify guest data and support targeted marketing channels including email, SMS, and offer delivery, as well as loyalty activities aimed at boosting engagement and repeat business.
Fishbowl GRM was configured to provide guest profile consolidation, segmentation and campaign orchestration capabilities typical of Guest Management systems. Functional modules inferred from the vendor context include unified guest profiles, audience segmentation, campaign management for email and SMS, offer management, and loyalty program support, with Fishbowl GRM named explicitly in vendor materials.
Public information does not disclose specific system integration partners or backend connectors, therefore named integrations are not enumerated. Operational coverage focuses on marketing and guest loyalty functions across the companys United States footprint, with the implementation intended to supply a single source of guest truth to feed targeted campaigns and loyalty workflows.
Governance emphasis centers on centralized data stewardship and campaign workflow standardization to ensure consistent segmentation and offer administration across marketing channels. The stated intent of the deployment is to boost engagement and repeat business, with these business outcomes cited in vendor-facing materials rather than as quantified results.
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Lease Management | ERP Services and Operations |
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2018 | 2018 |
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Point Of Sale | ERP Services and Operations |
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2017 | 2017 |
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Point Of Sale | ERP Services and Operations |
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2022 | 2022 |
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In-N-Out Burger Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2012 | 2012 |
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In-N-Out Burger eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2022 | 2022 |
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In-N-Out Burger SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2020 | 2021 |
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In-N-Out Burger CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2021 | 2021 |
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In-N-Out Burger EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2021 |
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In-N-Out Burger IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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In-N-Out Burger CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at In-N-Out Burger
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Apps Being Evaluated by In-N-Out Burger Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from In-N-Out Burger IT executives and key decision makers. This section highlights In-N-Out Burger's latest recorded technology evaluations, including Oracle Cloud HCM for Core HR on 2024-11-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the In-N-Out Burger digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD In-N-Out Burger Technographics
In-N-Out Burger is a Leisure and Hospitality organization based in United States,
with around 27000 employees and annual revenues of $1.07 billion.
In-N-Out Burger operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Fishbowl GRM,
covering areas like ERP Financial, Core HR and Guest Management.
In-N-Out Burger has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Fishbowl Inventory.
In-N-Out Burger recently adopted applications including
Genius Enterprise in 2024, Fishbowl GRM in 2023 and Drive Thru POS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of In-N-Out Burger’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates In-N-Out Burger’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete In-N-Out Burger technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.