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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Income Tax Department Tech Stack and Enterprise Applications

Income Tax Department CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intense Technologies Legacy UniServe NXT 360 Platform Customer Experience CRM Infosys 2009 2009
In 2009, the Income Tax Department implemented UniServe NXT 360 Platform to digitalize citizen-facing tax communications and forms across India. The UniServe NXT 360 Platform, delivered by Intense Technologies, was deployed beginning December 2009 as part of a government citizen services initiative to enable automated generation and multi-channel distribution of income tax returns and related communications. The deployment emphasized automated document generation, template-driven form orchestration, auto-fill data population, and multi-channel distribution capabilities consistent with the Customer Experience category. UniServe NXT 360 Platform was configured to generate IT returns and distribute them via multiple channels, supporting large volume electronic filing workflows and driving reported auto-filled information rates of approximately 85 percent. Infosys served as the implementation partner according to the vendor testimonial, executing integration and rollout activities for citizen-facing workflows and large scale distribution across taxpayers in India. Intense Technologies reports large-scale electronic filing coverage reaching 65 million taxpayers, and the project centered on citizen communications and forms as the primary business function within the Customer Experience implementation.
Data Management Platform CRM 2000 2000
Data Management Platform CRM 2013 2013
Income Tax Department IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akamai Legacy Akamai CDN Content Delivery Network IaaS n/a 2021 2021

IT Decision Makers and Key Stakeholders at Income Tax Department

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Income Tax Department Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Income Tax Department IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Income Tax Department digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Income Tax Department Technographics
Income Tax Department is a Government organization based in India, with around 1000 employees and annual revenues of $250.0 million.
Income Tax Department operates a diverse technology stack with applications such as UniServe NXT 360 Platform and Akamai CDN, covering areas like Customer Experience and Content Delivery Network.
Income Tax Department has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intense Technologies and Akamai.
Income Tax Department recently adopted applications including Akamai CDN in 2021, UniServe 1Vu in 2013 and UniServe NXT 360 Platform in 2009, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Income Tax Department’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Income Tax Department’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Income Tax Department technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.