Boise, 83709-4164, ID,
United States
Independent School District of Boise City Technographics
Independent School District of Boise City Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Independent School District of Boise City and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3025 Independent School District of Boise City employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Independent School District of Boise City has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2021, Telerik Sitefinity CMS for Web Content Management in 2017, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Independent School District of Boise City is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Independent School District of Boise City revenues, which have grown to $316.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Independent School District of Boise City intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Independent School District of Boise City Tech Stack and Enterprise Applications
Independent School District of Boise City Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Independent School District of Boise City implemented Zoom for Audio Video and Web Conferencing and is using Zoom on their website to surface virtual meeting access and public session links. The deployment targets core district communications and instructional delivery, enabling remote classroom sessions, parent engagement meetings, and administrative conferencing through browser-accessible entry points on the Boise Schools site. Zoom is presented as the district's primary cloud-based conferencing application for external access from the public website.
The implementation leverages Zoom meeting and webinar capabilities typical of the Audio Video and Web Conferencing category, including live video, screen sharing, and session recording for asynchronous access. Architecture is consistent with a cloud-hosted conferencing model, with the district exposing meeting entry and scheduling links on its website to simplify access for educators, families, and community stakeholders. Governance appears to be organized around district-level account controls and web publishing workflows to manage which meetings are surfaced publicly on the Boise Schools site.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Independent School District of Boise City Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Independent School District of Boise City implemented Telerik Sitefinity CMS for Web Content Management to power its public website. The deployment centralized editorial control for district communications and school-level content, aligning web publishing with organizational content governance.
Telerik Sitefinity CMS was configured to support core Web Content Management capabilities including page templates, content authoring, media library management, form handling, role-based editorial workflows, and scheduled publishing. Configuration work emphasized template-driven page management and structured content types to maintain consistent branding and accessibility across district pages.
Operational coverage included the district communications office, school administrators, and IT operations, with the CMS serving as the primary platform for managing both central district pages and individual school sites. Governance focused on editorial roles and approval workflows to separate authoring, review, and publishing responsibilities while enabling distributed content ownership across schools.
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Independent School District of Boise City CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Independent School District of Boise City implemented Zendesk Service to centralize web-based support intake. Zendesk Service is deployed on the district website and is classified in the Customer Support category, capturing parent, student, and staff inquiries through the site.
The implementation uses Zendesk Service core capabilities such as ticketing, web support widget embedding, knowledge base for self-service, and configurable request forms to structure incoming cases. Zendesk Service is configured to convert website submissions into tracked tickets, apply routing rules, and assign issues to support queues aligned with common K-12 inquiry types.
Operational coverage is focused on the district website as the primary entry point, with the platform handling asynchronous web-originated support flows and typical email-to-ticket workflows where configured. The deployment supports district-level support functions including IT helpdesk intake, communications triage, and family engagement case management by centralizing requests and preserving audit trails.
Governance for the rollout centers on administrative configuration of agent roles, ticket routing, and knowledge management workflows to standardize responses across sites. Training and phased adoption emphasize consistent categorization and escalation procedures, enabling the district to maintain a single-source support channel via Zendesk Service.
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Independent School District of Boise City IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Single Sign-On (SSO) | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Independent School District of Boise City
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Independent School District of Boise City Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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