Indianapolis, 46202, IN,
United States
Indiana Health Information Exchange Technographics
Indiana Health Information Exchange Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Indiana Health Information Exchange and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Indiana Health Information Exchange employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Indiana Health Information Exchange has purchased the following applications: BILL Financial Operations Platform for AP Automation, AR Automation in 2023, Pinpoint ATS for Recruiting, Applicant Tracking System in 2024, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Indiana Health Information Exchange is running and its propensity to invest more and deepen its relationship with BILL Operations , Microsoft , Pinpoint or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Indiana Health Information Exchange revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Indiana Health Information Exchange intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Indiana Health Information Exchange is the largest health information exchange network in the U.S., partnering with communities throughout Indiana to ensure health information is where it needs to be, when it needs to be there to improve care coordination and patient outcomes.
Indiana Health Information Exchange Tech Stack and Enterprise Applications
Indiana Health Information Exchange ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BILL Operations | Legacy | BILL Financial Operations Platform | AP Automation, AR Automation | ERP | n/a | 2023 | 2023 |
In 2023, Indiana Health Information Exchange implemented BILL Financial Operations Platform. The deployment targeted the IHIE Finance Team and centralized day-to-day accounting workflows for a 150-person not-for-profit health information exchange that serves approximately 50,000 healthcare providers across Indiana and neighboring states, the implementation focused on AP and AR functions consistent with the AP Automation,AR Automation category and supported roles including the Controller and a part-time Finance Assistant.
BILL Financial Operations Platform was configured to manage invoice intake, supplier invoice processing, payment allocation, customer billing and deferred revenue tracking. Functional workflows implemented include invoice capture and approval routing, accounts payable and receivable ledger posting, bank reconciliation support and payroll journal entry recording, with configuration emphasis on data accuracy controls and audit trail capabilities to support preparation of financial statements and annual audit assistance.
Operational integration points explicitly include QuickBooks and Bill.com for transaction posting and payment processing, the platform supports day-to-day tasks described for the Finance Assistant such as processing check deposits, maintaining cost and billing spreadsheets, allocating payments, and updating deferred revenue records. User access and operational coverage align to the Finance department and the Indianapolis office where weekly in-person processing is required, and activities are scoped to standard accounting functions including expense and invoice processing, reconciliations and contract billing updates.
Governance and process changes centered on centralizing AP and AR workstreams under Finance and establishing routine reconciliation and review procedures between BILL Financial Operations Platform and IHIE accounting records. The rollout emphasized role-based workflows, data validation checkpoints and segregation of duties between the Controller and Finance Assistant to maintain accuracy of accounts payable, accounts receivable, deferred revenue and financial statement inputs.
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ERP Financial | ERP |
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2012 | 2012 |
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Indiana Health Information Exchange HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pinpoint | Legacy | Pinpoint ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2024 | 2024 |
In 2024, Indiana Health Information Exchange deployed Pinpoint ATS, a Recruiting,Applicant Tracking System, to host job listings and capture applications directly on its website. The Pinpoint ATS implementation is surfaced through the vendor hosted career site at ihie.pinpointhq.com and embeds applicant intake forms on the public site to centralize candidate entry.
The deployment configures core Recruiting,Applicant Tracking System capabilities including job posting and distribution, candidate tracking and pipeline workflows, configurable application forms, interview scheduling, and basic hiring reports. Pinpoint ATS is used to orchestrate applicant visibility and status progression, aligning online intake with internal review processes for HR and recruiting teams.
Operational coverage centers on talent acquisition and human resources functions for Indiana Health Information Exchange, with access and workflow controls applied to recruiting staff and hiring managers. Governance emphasis in the rollout includes role based access to candidate records, standardized review stages, and career site branding consistent with the organization website.
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Indiana Health Information Exchange Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Indiana Health Information Exchange implemented Microsoft 365 as its primary Collaboration platform. The deployment targeted the organization’s roughly 150 staff and sought to centralize productivity, communication, and document workflows for a Professional Services organization operating in the United States.
Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online for enterprise email, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, Microsoft Teams for messaging and meetings, and Office desktop and web applications for document creation and co-authoring. Configuration work focused on tenant-level provisioning, license management, role-based access, and enabling standard collaboration patterns such as team channels, shared document libraries, and calendar coordination.
The implementation extended to public-facing touchpoints, with Microsoft 365 services referenced on the company website and used to support contact and collaboration workflows. Operational coverage included administrative, IT, and information exchange functions typical for a health information exchange, consolidating communications and document sharing across those business functions.
Governance emphasized identity and access management using Microsoft identity services, tenant security controls, and information governance policies aligned to health data handling requirements. Rollout activities included license assignment, user provisioning, and establishment of team and site ownership models to manage the lifecycle of SharePoint sites and Teams.
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Indiana Health Information Exchange CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Indiana Health Information Exchange PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Indiana Health Information Exchange IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Indiana Health Information Exchange
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP Operations | VP | Operations | ||||
| Accounting Controller | Director | Finance | ||||
| President & CEO | CXO | Operations | ||||
| IT Administration Director | Director | IT |
Apps Being Evaluated by Indiana Health Information Exchange Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-23 | Indiana Health Information Exchange | Evaluated | Epic Systems | EPIC EHR | Electronic Health Record | ERP Services and Operations |
| 2025-01-25 | Indiana Health Information Exchange | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |