New York, 10003, NY,
United States
Industrious Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Industrious and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Industrious employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Industrious has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Booking Ninjas PMS for Real Estate Property Management in 2024, Drift AI Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Industrious is running and its propensity to invest more and deepen its relationship with Oracle , Booking Ninjas , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Industrious revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Industrious intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Booking Ninjas | Legacy | Booking Ninjas PMS | Real Estate Property Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 Industrious deployed Booking Ninjas PMS across its U.S. coworking locations to centralize reservations, event management and invoicing, aligning its operational tooling with Real Estate Property Management needs. The deployment was executed as a SaaS rollout using the vendor case study modules to consolidate member-facing booking workflows and event operations.
Booking Ninjas PMS was configured with the Booking Engine, event/ticketing and billing modules described in the vendor case study. The Booking Engine handled reservation lifecycle management and availability controls, the event/ticketing module supported ticket creation and attendee workflows, and the billing module generated invoices and managed billing events, establishing an integrated operational flow from booking to invoice issuance.
Operational coverage focused on Industrious U.S. coworking locations and impacted core functions including space operations, community and events teams, membership services and finance. The SaaS deployment was structured to centralize scheduling and event management across multiple sites while preserving location level configuration for rooms and event inventory, consistent with Real Estate Property Management platform practices.
Governance changes emphasized centralized booking policies, event approval workflows and standardized billing procedures to improve consistency across sites. The vendor case study reports improved event operations and member booking experiences as outcomes of the Booking Ninjas PMS rollout.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2013 | 2013 |
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Online Meeting Scheduling | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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