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InFirst Bank
Location
935 Philadelphia Street,
Indiana, 15701, PA,
United States
Website
https://www.infirstbank.bank/
Phone
1 800-349-2814
Artw industry
Banking and Financial Services
Employee
Revenue

InFirst Bank Technographics

InFirst Bank Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by InFirst Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 InFirst Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that InFirst Bank has purchased the following applications: CSI Digital Payment for Payment Processing in 2020, CSI NuPoint for Core Banking in 2020, IRIS CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems InFirst Bank is running and its propensity to invest more and deepen its relationship with CSI , IRIS CRM , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing InFirst Bank revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for InFirst Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

InFirst Bank Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CSI Legacy CSI Digital Payment Payment Processing ERP Financial Management n/a 2020 2021
In 2020, InFirst Bank implemented CSI Digital Payment as part of a broader adoption of CSI NuPoint core to deliver integrated digital banking services. The initiative responded to the bank's need for more seamless customer experiences and greater automation of manual back office processes. InFirst Bank pursued the deployment to streamline channel delivery and reduce friction between account processing and digital channels. CSI Digital Payment was deployed to provide Payment Processing capabilities, explicitly including CSI's bill pay tool and a peer to peer payments app. The implementation centered on payment orchestration and customer-facing payment workflows, aligning payment capture, presentment, and reconciliation functions with the bank's core transaction processing. CSI Digital Payment is described by the vendor as built around the NuPoint core, enabling tighter functional coupling between payments and core ledger posting. The technical architecture emphasized a fully integrated relationship between CSI Digital Payment and the NuPoint core processing platform, reducing the need for disparate middleware and simplifying vendor management. Operational coverage targeted retail customer channels and back office operations, with configuration focused on channel continuity and automation of manual reconciliations. The integrated approach was intended to centralize payment data flows and improve interactions across online, mobile, and branch channels. Governance and rollout emphasized vendor-managed integration and a hands-on relationship model from CSI, with InFirst Bank aiming to shift staff effort from resolving integration gaps to higher value activities. The bank highlighted goals of improving staff productivity and delivering a more seamless customer experience by automating back office work and reducing cross-channel friction. CSI Digital Payment, as a Payment Processing application, was positioned to support InFirst Bank's customer payments, bill pay, and P2P functions while streamlining operations and vendor relationships.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CSI Legacy CSI NuPoint Core Banking ERP Services and Operations n/a 2020 2021
Digital Banking ERP Services and Operations 2020 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IRIS CRM Legacy IRIS CRM CRM CRM n/a 2022 2022
Tag Management CRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at InFirst Bank
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by InFirst Bank Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD InFirst Bank Technographics

InFirst Bank is a Banking and Financial Services organization based in United States, with around 120 employees and annual revenues of $20.0 million.

InFirst Bank operates a diverse technology stack with applications such as CSI Digital Payment, CSI NuPoint and IRIS CRM, covering areas like Payment Processing, Core Banking and CRM.

InFirst Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CSI and IRIS CRM.

InFirst Bank recently adopted applications including Google Tag Manager in 2023, CSI Hosting in 2023 and IRIS CRM in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of InFirst Bank’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates InFirst Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete InFirst Bank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.