Northampton, NN3 6LF,
United Kingdom
Infomedia Services Technographics
Infomedia Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Infomedia Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Infomedia Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Infomedia Services has purchased the following applications: Microsoft 365 for Collaboration in 2017, Pipedrive CRM for CRM in 2019, Atlassian StatusPage for Incident Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Infomedia Services is running and its propensity to invest more and deepen its relationship with Microsoft , Pipedrive , Spotler or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Infomedia Services revenues, which have grown to $53.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Infomedia Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Infomedia Services Tech Stack and Enterprise Applications
Infomedia Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Infomedia Services implemented Microsoft 365 to centralize Collaboration across its UK professional services operations. The Microsoft 365 deployment is referenced on the company website and positions Microsoft 365 as the primary Collaboration platform for the 30-employee organisation.
The implementation centers on standard Microsoft 365 components including Exchange Online for corporate email, SharePoint Online for document libraries and intranet, Microsoft Teams for real time collaboration, OneDrive for personal file sync, and Azure Active Directory for identity and access management. Administration is organized through a single tenant model with centralized admin controls, tenant provisioning, mailbox and document library configuration, and structured Teams channels to support sales, delivery, and back office workflows. Governance and user lifecycle processes were aligned to small firm scale, using role based access controls and workspace provisioning workflows to manage collaboration and secure file sharing.
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Infomedia Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pipedrive | Legacy | Pipedrive CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019, Infomedia Services implemented Pipedrive CRM as its CRM to centralize sales and client contact workflows. The deployment is a SaaS-hosted Pipedrive CRM instance surfaced on the company website to capture inbound leads and route them into defined deal pipelines, and the rollout targeted the firm’s sales and client services teams across its approximately 30 employee organization in the United Kingdom.
Configuration emphasized core CRM modules including contact and account management, multi-stage deal pipeline configuration, web-to-lead capture embedded on the site, activity and task management, and reporting dashboards consistent with CRM functional patterns. Integrations are concentrated on website lead capture and standard email and calendar synchronization to support sales activity tracking, while governance was implemented through centralized admin controls, pipeline hygiene rules, and user-level activity logging to enforce consistent sales process and client onboarding workflows.
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Marketing Automation | CRM |
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2020 | 2020 |
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Infomedia Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian StatusPage | Incident Management | ITSM | n/a | 2018 | 2018 |
In 2018, Infomedia Services deployed Atlassian StatusPage to manage public incident communications under the Incident Management category. The Atlassian StatusPage instance is surfaced on the Infomedia Services public website to relay realtime service status and scheduled maintenance information to customers. The deployment focused on a public-facing status portal to communicate customer impact and planned work.
Configuration leveraged standard StatusPage capabilities including component status modelling, incident pages with templated messages, scheduled maintenance announcements, and subscriber notifications. The implementation emphasized concise incident messaging and component-level visibility to separate customer impact from internal remediation activity. Automation of status updates aligns with common Incident Management workflows and reduces manual update overhead.
Operational ownership centered on support and engineering teams to publish status and coordinate external communications, with customer support using the public page as the authoritative source for live incident information. Governance introduced a single public source of truth for customers and defined workflows for incident posting and maintenance scheduling. The Atlassian StatusPage deployment on the company website established a repeatable, customer-facing channel for service state visibility.
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Infomedia Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Infomedia Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Infomedia Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Infomedia Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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