InfoTrack
Tower 2, Level 21/200 Barangaroo Ave,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 18 0073-8524
Professional Services
InfoTrack Technographics
InfoTrack Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by InfoTrack and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 InfoTrack employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that InfoTrack has purchased the following applications: JobAdder ATS for Applicant Tracking System in 2017, Tawk.to for Chatbots and Conversational AI in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems InfoTrack is running and its propensity to invest more and deepen its relationship with JobAdder , Rippling , ReadyTech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing InfoTrack revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for InfoTrack intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
InfoTrack Tech Stack and Enterprise Applications
InfoTrack HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, InfoTrack implemented JobAdder ATS as its Applicant Tracking System to centralize recruiting and talent acquisition workflows. The JobAdder ATS rollout provided a single repository for candidate records, requisition management, and interview scheduling across InfoTrack's HR team and hiring managers. Configuration emphasized standardized job posting and applicant tracking processes to align hiring practices within the 350 employee professional services organization based in Australia.
Functional modules implemented included job posting and requisition management, resume parsing and candidate profiling, interview scheduling and feedback collection, talent pool management, and recruiting analytics. Governance was structured around role based access controls and standardized recruitment workflows to ensure consistent screening and hiring approvals across business units. The JobAdder ATS was configured to support operational hiring activities for InfoTrack's human resources and recruitment functions, with deployment and configuration aligned to Applicant Tracking System best practices.
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Applicant Tracking System | HCM |
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2024 | 2024 |
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Employee Self Service | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2024 | 2024 |
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Workforce Management | HCM |
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2024 | 2024 |
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InfoTrack AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, InfoTrack deployed Tawk.to on its public website to provide web-based customer support and lead engagement within the Chatbots and Conversational AI category. InfoTrack Tawk.to Chatbots and Conversational AI customer support and web engagement is embedded as a site-level chat interface that presents a visible chat widget to visitors and initiates automated greetings to surface support and sales inquiries.
Configuration emphasized the Tawk.to web chat widget and administration console, with common Chatbots and Conversational AI capabilities enabled, including live agent messaging, automated greetings, canned responses, visitor context capture, basic chat routing, and offline message capture. The Tawk.to administration functions were used to manage agent accounts, message templates, and reporting views, aligning conversational workflows with customer support and sales intake processes.
Operational coverage focused on the company website as the primary channel, with governance assigning customer support as the primary owner for incoming chats and escalation paths to commercial teams for lead follow up. Rollout incorporated scripted response playbooks and agent handover procedures, and chat records were retained within the Tawk.to platform to support operational review and agent training.
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InfoTrack Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, InfoTrack implemented DocuSign eSignature to provide Digital Signing capability on its public website. The deployment embeds DocuSign eSignature into web-facing workflows to enable electronic execution of client documents for professional services, using templated envelopes, identity authentication options, and audit trail capture to support legally binding signatures.
Configuration focused on web integration, form-driven signature initiation, and template-driven workflow orchestration so customer-facing document execution is initiated directly from the InfoTrack site. Operational scope covers online client intake and contract signing, aligning the DocuSign eSignature application with sales and legal acceptance processes while preserving signature provenance and retention through built-in audit and certificate features.
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InfoTrack CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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InfoTrack PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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InfoTrack IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management, Open-Source Database | IaaS |
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2020 | 2020 |
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InfoTrack CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at InfoTrack
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Manager | Manager | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Apps Being Evaluated by InfoTrack Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from InfoTrack IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the InfoTrack digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD InfoTrack Technographics
InfoTrack is a Professional Services organization based in Australia,
with around 350 employees and annual revenues of $40.0 million.
InfoTrack operates a diverse technology stack with applications such as
JobAdder ATS, Tawk.to and DocuSign eSignature,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Digital Signing.
InfoTrack has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as JobAdder, Tawk.to and DocuSign.
InfoTrack recently adopted applications including
Rippling ATS in 2024, Rippling Payroll in 2024 and Rippling Global Workforce Management in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of InfoTrack’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates InfoTrack’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete InfoTrack technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.