
Paris, 75012,
France
ING Bank France Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ING Bank France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 ING Bank France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ING Bank France has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018, Anywhere365 Contact Center for Call Center in 2020, Chatra for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ING Bank France is running and its propensity to invest more and deepen its relationship with Microsoft , Workstreampeople , Verint Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ING Bank France revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ING Bank France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Workstreampeople | Avaya Call Management System | Anywhere365 Contact Center | Call Center | CRM | n/a | 2020 | 2020 |
|
|
|
Call Tracking and Recording | CRM |
|
2015 | 2015 |
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2016 | 2016 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Brevo | Legacy | Chatra | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2016 | 2017 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Head of Customer Service | Director | Customer Service | ||||
Head of CRM | Director | Finance | ||||
Head of Customer Interactions and Sales Support Tribe | Director | Customer Service | ||||
Customer Relations Director | Director | Customer Service | ||||
Training, Resources, Customer Service Skills Manager | Manager | Customer Service |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |