AI Buyer Insights:

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

ING Bank France
Location
Immeuble Lumiere, 40 Av. des Terroirs de France,
Paris, 75012,
France
Website
https://www.ing.fr/
Phone
33 1 57 22 54 00
Artw industry
Banking and Financial Services
Employee
Revenue

ING Bank France Technographics

ING Bank France Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by ING Bank France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 ING Bank France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that ING Bank France has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2016, Oracle Cloud HCM for Core HR in 2016, Chatra for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems ING Bank France is running and its propensity to invest more and deepen its relationship with Oracle , Brevo , Workstreampeople or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing ING Bank France revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ING Bank France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

ING Bank France Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud ERP ERP Financial ERP Financial Management n/a 2016 2017
In 2016, ING Bank France implemented Oracle Cloud ERP. The implementation targeted the ERP Financial application category and addressed core finance and accounting business functions, explicitly covering general ledger, accounts payable, accounts receivable, fixed asset management, and statutory financial reporting. Oracle Cloud ERP was configured to support period end close sequencing, chart of accounts governance, role based access controls, and finance workflow approvals to align with audit and regulatory requirements. The deployment used Oracle Cloud ERP native modules and embedded analytics capabilities, including Oracle Transactional Business Intelligence for operational reporting and dashboarding for finance teams. Integrations were aligned with bank payment rails, treasury operations, and consolidation flows, supporting cross functional workflows between accounting, treasury, and financial planning. Governance centered on centralized finance process controls and configured approval workflows to standardize close and reporting cycles across ING Bank France.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud HCM Core HR HCM n/a 2016 2017
In 2016, ING Bank France implemented Oracle Cloud HCM to consolidate core human resources processes and elevate HR's strategic role. The deployment targeted the bank's HR and recruitment functions and was scoped as a Core HR initiative to centralize personnel administration and talent workflows. The implementation included the full Oracle Fusion suite modules listed in project documentation, specifically Oracle Fusion Goal Management, Oracle Fusion OTBI, Oracle Fusion Workforce Compensation, Oracle Fusion Benefits, and Oracle Fusion Performance Management. Oracle Fusion Financials was introduced alongside Oracle Cloud HCM to align workforce management with financial planning and reporting capabilities. Delivery and operational management were executed in partnership with Oracle Consulting Services and Northgate Arinso, with vendor teams responsible for configuration, deployment, and management services. The architecture used Oracle Cloud HCM as the cloud-native application platform, with Oracle Fusion OTBI providing embedded operational reporting and analytics for HR and talent processes. Governance was reorganized to centralize HR policy, goal setting, performance cycles, compensation governance, and benefits administration under the new suite, strengthening recruitment and strategic personnel policy. ING Bank France reported that Oracle Cloud HCM provided more advanced talent management tools and broader functional coverage to support HR and recruitment objectives.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Brevo Legacy Chatra Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019 ING Bank France deployed Chatra as an on-site chat solution. ING Bank France implemented Chatra as a Chatbots and Conversational AI application embedded on its public website to support customer service and digital engagement across online banking interfaces. The implementation leverages Chatra as a web chat widget delivering real-time messaging, visitor session context, and persistent chat transcripts, with category-aligned handoff workflows to human agents for complex inquiries. Operational responsibility sits with the bank’s digital customer service teams, and governance focuses on chat moderation, routing policies, and consistent customer-facing response workflows.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2020 2020
Call Tracking and Recording CRM 2015 2015
Customer Experience CRM 2018 2018
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at ING Bank France

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by ING Bank France Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ING Bank France IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ING Bank France digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ING Bank France Technographics
ING Bank France is a Banking and Financial Services organization based in France, with around 700 employees and annual revenues of $300.0 million.
ING Bank France operates a diverse technology stack with applications such as Oracle Cloud ERP, Oracle Cloud HCM and Chatra, covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
ING Bank France has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and Brevo.
ING Bank France recently adopted applications including Amazon S3 in 2022, Anywhere365 Contact Center in 2020 and Chatra in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ING Bank France’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ING Bank France’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ING Bank France technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.