Inkbox
393 King Street West, 2nd Floor,
Toronto, M5V 3G8, ON,
Canada
Toronto, M5V 3G8, ON,
Canada
1 416-999-9999
Retail
Inkbox Technographics
Inkbox Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Inkbox and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Inkbox employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Inkbox has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Contentful Content Platform for Web Content Management in 2020, Shopify Plus for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Inkbox is running and its propensity to invest more and deepen its relationship with Google , Typeform , Contentful GmbH or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Inkbox revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inkbox intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Inkbox Tech Stack and Enterprise Applications
Inkbox Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Inkbox implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform, deploying the application to support companywide communication and productivity. Inkbox uses Google Workspace (Formerly Google G-Suite) as a Collaboration application to support corporate email, document collaboration, and calendaring business functions across marketing, operations, support, and product teams.
The implementation covers standard Google Workspace modules including Gmail, Google Drive, Google Docs and Sheets, Calendar, and the Google Admin console, providing shared drives, real time document collaboration, group management, and centralized account provisioning. Configuration aligns with typical Collaboration workflows such as team folders, calendar sharing, and role based access control configured through the admin console.
Architecturally the deployment follows Google Workspace cloud SaaS multi tenant patterns, with domain management and centralized administration used to govern accounts and policy. Inkbox uses Google Workspace on their website and retains corporate email and administrative domain controls within the same Google Workspace tenancy, applying group based access controls and administrative policies to manage collaboration and external facing communication.
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Inkbox Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentful GmbH | Legacy | Contentful Content Platform | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Inkbox implemented Contentful Content Platform to power its public website, adopting a Web Content Management approach to support website content management and editorial workflows. The Contentful Content Platform is deployed as a headless content layer that centralizes content models, entry authoring and digital asset management for product and marketing content on Inkbox.com.
Configuration focused on structured content types, modular content blocks, role based access control and API first delivery, using Contentful Content Platform capabilities to separate content creation from presentation. The implementation leveraged environment based staging and publishing workflows to manage iterations of site content and campaigns.
Operationally the rollout oriented content ownership to marketing, merchandising and product teams, and provided editorial teams with content authoring, media handling and publish scheduling capabilities consistent with Web Content Management practices. The architecture supports an API driven front end, allowing front end development to proceed independently while relying on the Contentful Content Platform as the canonical content source.
Governance emphasized editorial workflows, content review and environment promotion to production, and defined role permissions and release cadence to control published content. The implementation positioned Inkbox to manage multi page content, product descriptions and campaign assets through the Contentful Content Platform while keeping presentation responsibilities with the web engineering team.
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Inkbox eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Shopify | Legacy | Shopify Plus | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017 Inkbox implemented Shopify Plus as its eCommerce platform, deploying Shopify Plus to power the company website and online storefront. The implementation established a centralized eCommerce environment to manage product catalog, storefront merchandising, checkout and order capture workflows, aligning platform capabilities with Inkbox's online retail operations. Shopify Plus was used as the primary application for front end commerce and transactional processing on the site.
Configuration focused on core Shopify Plus capabilities including storefront templating, product and inventory management, checkout customization and customer account management, supporting merchandising, online sales and customer service functions. Operational coverage centered on eCommerce and marketing functions with centralized catalog and order processing hosted on the Shopify Plus environment, using the platform's standard modules to orchestrate product presentation and purchase flows.
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eCommerce | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Inkbox CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Inkbox ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Inkbox PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Inkbox IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Inkbox
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Supply Chain | Director | Supply Chain | |
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Director of Strategic Initiatives | Director | Operations | |
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Wholesale & CX Operations Specialist | Non-Manager | Supply Chain | |
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Apps Being Evaluated by Inkbox Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Inkbox IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Inkbox digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Inkbox Technographics
Inkbox is a Retail organization based in Canada,
with around 150 employees and annual revenues of $20.0 million.
Inkbox operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Contentful Content Platform and Shopify Plus,
covering areas like Collaboration, Web Content Management and eCommerce.
Inkbox has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Contentful GmbH and Shopify.
Inkbox recently adopted applications including
Zendesk Service in 2021, Insightly Unbounce Conversion Intelligence Platform in 2021 and Movable Ink in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Inkbox’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Inkbox’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Inkbox technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.