Mescalero, 88340, NM,
United States
Inn of the Mountain Gods Resort and Casino Technographics
Inn of the Mountain Gods Resort and Casino Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Inn of the Mountain Gods Resort and Casino and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 720 Inn of the Mountain Gods Resort and Casino employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Inn of the Mountain Gods Resort and Casino has purchased the following applications: Agilysys Express Mobile for Reservation and Booking Management in 2020, Hubspot CRM for CRM in 2016, AuthSMTP for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Inn of the Mountain Gods Resort and Casino is running and its propensity to invest more and deepen its relationship with Agilysys , HubSpot , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Inn of the Mountain Gods Resort and Casino revenues, which have grown to $175.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inn of the Mountain Gods Resort and Casino intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Inn of the Mountain Gods Resort and Casino Tech Stack and Enterprise Applications
Inn of the Mountain Gods Resort and Casino ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Express Mobile | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Inn of the Mountain Gods Resort and Casino expanded its relationship with Agilysys by adding Agilysys Express Mobile under the Property Management category. The implementation bundled Visual One PMS for comprehensive property management and rGuest Express Mobile to provide streamlined guest self-service check-in and check-out.
Visual One PMS was implemented to centralize core Property Management functions including reservation handling, front desk operations, guest profile management, room assignment and housekeeping coordination. Agilysys Express Mobile and rGuest Express Mobile delivered guest-facing mobile check-in and check-out workflows, enabled access to reservation details on mobile devices and supported mobile driven handoffs to front desk staff.
The deployment targeted on property hospitality and casino guest services, aligning reservations, front desk and guest services teams on a single Property Management platform. Rollout emphasized phased implementation and operational governance to standardize check-in workflows and staff processes, while expanding the commercial relationship with Agilysys to unify PMS and guest self-service capabilities.
|
Inn of the Mountain Gods Resort and Casino CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, Inn of the Mountain Gods Resort and Casino implemented Hubspot CRM. The deployment exposes Hubspot CRM on the resort website to capture inbound guest leads and centralize contact data under a CRM platform.
The implementation emphasizes core CRM capabilities such as web form lead capture, unified contact and company records, and marketing automation workflows typical of CRM platforms. Configurations include mapping website form fields into contact profiles and segmentation attributes to support marketing and sales follow up.
Operational scope covers marketing and guest services teams using the website as a primary inbound channel, with Hubspot CRM serving as the centralized contact repository. Governance incorporated contact ownership rules, lead routing workflows, and lifecycle stage tracking to align front of house operations with digital acquisition processes.
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Inn of the Mountain Gods Resort and Casino PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AuthSMTP | Legacy | AuthSMTP | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019, Inn of the Mountain Gods Resort and Casino implemented AuthSMTP for Transactional Email on its public website. AuthSMTP is configured to handle website-originated transactional messages, covering customer-facing communications such as reservation confirmations, account notifications, and password resets generated by the site.
The deployment uses AuthSMTP as an authenticated SMTP relay for the website application stack, leveraging SMTP credentials and transport layer security to deliver transactional messages, and relies on AuthSMTP capabilities for SMTP routing, message templating, and delivery reporting. Configuration work included aligning sending domains and email authentication records such as SPF and DKIM to the AuthSMTP service to support reliable message delivery for the site driven customer communications.
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Inn of the Mountain Gods Resort and Casino IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Inn of the Mountain Gods Resort and Casino
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Inn of the Mountain Gods Resort and Casino Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||