Innovapost
365 March Road,
Ottawa, K2K 3N5, ON,
Canada
Ottawa, K2K 3N5, ON,
Canada
1 613-270-6262
Professional Services
Innovapost Technographics
Innovapost Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Innovapost and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Innovapost employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Innovapost has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, SAP SuccessFactors Employee Central for Core HR in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Innovapost is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Canada Post or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Innovapost revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Innovapost intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Innovapost Tech Stack and Enterprise Applications
Innovapost ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Innovapost implemented SAP ERP ECC 6.0 as the ERP Financial platform to host Customer Experience Delivery CED capabilities for Purolator. The deployment centralized core finance and commercial processes, covering finance accounts receivable, order to cash, and customer and contract management across operational teams.
SAP ERP ECC 6.0 was configured to run explicit modules including FI/AR, OTC, SD order processing, SD products and pricing, billing and invoicing, Service Directory, OTB pre prints and OTB data completion. CED reporting functions and customer and contract records were implemented within the ECC application layer, leveraging standard SD and FI configuration alongside form and print pre print work for transactional documents. The implementation tied SD order processing directly to financial posting to maintain end to end transactional integrity.
Integration work focused on consolidating CED transaction flows inside SAP ERP ECC 6.0 so that order capture, pricing, billing and reporting were orchestrated within the ECC core. Operational coverage targeted commercial, billing and finance teams supporting Purolator customer operations, with governance centered on centralized process execution and ECC master data for customers and contracts. CED reporting and OTB data completion were instrumented to support operational reporting and pre print document generation within the ERP Financial environment.
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ERP Financial | ERP |
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2019 | 2019 |
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Innovapost HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Innovapost implemented SAP SuccessFactors Employee Central as its Core HR solution. The deployment was delivered under the CPC ERP Evolution Program within the Human Capital Management stream, aligning Innovapost as the technology arm for Canada Post Group companies including Canada Post, Purolator, and SCI.
The SAP SuccessFactors Employee Central implementation focused on Core HR capabilities such as centralized employee records, organizational management, position and workforce structures, and standard HR transactional workflows. Configuration work emphasized SAP Cloud integration patterns and cloud security considerations, while security controls were designed to support entitlement management and access control consistent with SAP role based security practices.
Integrations were scoped to support cross stream connectivity with the program level Finance, Procurement, Order to Cash and Customer Relationship Management streams, and the security design accounted for S/4HANA integration points and enterprise identity and access management systems. Architecture planning included considerations for HANA database security and interoperability with SAP Cloud products such as BTP, Ariba, and other SuccessFactors modules.
Governance and operational controls were driven by Innovapost Security COE requirements, with the security architect responsible for risk assessments, threat modeling, security architecture reviews, security assessments and audit reporting. Controls and processes covered identity management and access control, SAP security solution guidance including GRC Access Control and Identity Access Governance, SIEM integration patterns and requirements for testing security configurations prior to production release.
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Innovapost Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Innovapost deployed Cisco Webex Meetings as its Audio Video and Web Conferencing capability on the corporate website to support client-facing sessions and remote delivery of professional services. The implementation places Cisco Webex Meetings on public web pages to surface meeting links and join flows for external participants while also serving internal collaboration needs across delivery and client engagement teams.
Configuration centered on standard Cisco Webex Meetings functionality, including hosted meeting sessions with audio and video, screen sharing, participant controls, and session recording. The deployment emphasized web-embedded join experiences and scheduled meeting workflows to streamline client bookings and virtual workshops, with Webex meeting URLs and join widgets surfaced directly through site pages.
Operational coverage included client services, professional services delivery, and sales engagement use cases, using the website integration to simplify external access for clients and partners. Governance and rollout focused on centralized IT provisioning of Webex accounts, access and meeting access controls, and policy-driven handling of recordings and attendee permissions to align meeting usage with corporate compliance and collaboration practices.
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Innovapost eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Innovapost CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2010 | 2010 |
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Innovapost ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Innovapost Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Innovapost IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Innovapost CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Innovapost
| First Name | Last Name | Title | Function | Department | Phone | |
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VP, HR & Communications | VP | HR | |
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Senior Vice President, Administration and Chief Financial Officer | CXO | Finance | |
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Business Relationship Management Director | Director | Operations | |
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Chief Operating Officer | CXO | Finance | |
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Director, Retail Operations | Director | Finance | |
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President and Chief Executive Officer | CXO | Finance | |
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Senior HR Business Partner | Manager | HR | |
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Director, Human Resources | Director | HR | |
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Director of Human Resources | Director | HR | |
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Director, Financial Planning and Analysis | Director | Finance | |
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Apps Being Evaluated by Innovapost Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Innovapost IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Innovapost digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Innovapost Technographics
Innovapost is a Professional Services organization based in Canada,
with around 1500 employees and annual revenues of $600.0 million.
Innovapost operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Employee Central and Cisco Webex Meetings,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Innovapost has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Cisco Systems.
Innovapost recently adopted applications including
Adobe Experience Cloud in 2021, Cisco Webex Meetings in 2020 and Atlassian Jira Service Desk in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Innovapost’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Innovapost’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Innovapost technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.