AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Inovonics Tech Stack and Enterprise Applications

Inovonics ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2013 2013
In 2013, Inovonics implemented Intuit Quickbooks Enterprise to centralize core ERP Financial accounting and reporting for its 120 employee professional services operations in the United States. The deployment emphasized general ledger, accounts payable, accounts receivable, project accounting and financial reporting modules within Intuit Quickbooks Enterprise, configured to support period close, billing and revenue recognition workflows typical of professional services finance. Configuration focused on a standardized chart of accounts, role based access controls and audit trail capabilities to establish a single source of financial truth. Operational coverage included finance and accounting teams and extended to project managers for project accounting and time and billing workflows, with system use aligned to corporate month end close and invoicing processes. Integrations were applied where standard for the ERP Financial category, including electronic bank feeds and export interfaces for payroll and tax reporting, while preserving native reporting and transaction drilldown in Intuit Quickbooks Enterprise. Governance centered on documented standard operating procedures, defined approval workflows for payables and receivables, and a phased internal rollout to drive adoption across the organization.
ERP Financial ERP 2020 2020
Tax Management ERP 2017 2017
Inovonics AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Inovonics deployed Zendesk Chat on their website to provide real time customer engagement for support and sales inquiries. Zendesk Chat is implemented as a web-embedded chat widget, placing the product in the Chatbots and Conversational AI category and enabling conversational flows, agent-assisted handoffs, and live messaging capabilities. The implementation leverages the Zendesk Chat agent console and on-site widget to enable live messaging, queue-based routing, session presence, canned responses, and transcript capture for downstream case handling. Operational scope centers on the Inovonics support organization and website customer touchpoints, with configuration focused on routing rules and agent workflow orchestration. Governance emphasizes chat transcript retention and agent console usage to support escalation and logging of customer interactions.
Inovonics Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Inovonics deployed Microsoft 365 for Collaboration as its primary cloud productivity and communication platform. Microsoft 365 is referenced on Inovonics' website and provides core services including Exchange email, Office productivity applications, SharePoint document libraries, OneDrive file synchronization, and Microsoft Teams real-time collaboration. The implementation was executed as a cloud-hosted Microsoft 365 tenant configured to support professional services workflows across operations, sales, and engineering, with emphasis on email, document management, and team collaboration. Governance concentrated on centralized user provisioning, policy controls for external file sharing and compliance, and role-based access controls to align project-level permissions with client work. The Microsoft 365 deployment is integrated with the company web presence for communication and content delivery, positioning Microsoft 365 as the central Collaboration platform for internal communication and client-facing project documentation.
Inovonics Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2019 2019
Inovonics CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2020 2020
Customer Support CRM 2020 2020
Inovonics TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2017 2017
Inovonics IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2020 2020
Inovonics Internet of Things
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IoT Platform Internet of Things 2024 2024

IT Decision Makers and Key Stakeholders at Inovonics

First Name Last Name Title Function Department Email Phone
Director of Operations Director Finance
Vice President – Technology & Business Development VP Sales
Controller Director Finance

Apps Being Evaluated by Inovonics Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Inovonics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Inovonics digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Inovonics Technographics
Inovonics is a Professional Services organization based in United States, with around 120 employees and annual revenues of $15.0 million.
Inovonics operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Zendesk Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Inovonics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Zendesk and Microsoft.
Inovonics recently adopted applications including EMQX in 2024, Microsoft Dynamics 365 Business Central in 2020 and CallRail Call Tracking in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Inovonics’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Inovonics’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Inovonics technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.