Louisville, 80027, CO,
United States
Inovonics Technographics
Inovonics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Inovonics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Inovonics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Inovonics has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, CallRail Call Tracking for Call Tracking and Recording in 2020, Zendesk Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Inovonics is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , Avalara or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Inovonics revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Inovonics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Inovonics Tech Stack and Enterprise Applications
Inovonics ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, Inovonics implemented Intuit Quickbooks Enterprise to centralize core ERP Financial accounting and reporting for its 120 employee professional services operations in the United States. The deployment emphasized general ledger, accounts payable, accounts receivable, project accounting and financial reporting modules within Intuit Quickbooks Enterprise, configured to support period close, billing and revenue recognition workflows typical of professional services finance. Configuration focused on a standardized chart of accounts, role based access controls and audit trail capabilities to establish a single source of financial truth.
Operational coverage included finance and accounting teams and extended to project managers for project accounting and time and billing workflows, with system use aligned to corporate month end close and invoicing processes. Integrations were applied where standard for the ERP Financial category, including electronic bank feeds and export interfaces for payroll and tax reporting, while preserving native reporting and transaction drilldown in Intuit Quickbooks Enterprise. Governance centered on documented standard operating procedures, defined approval workflows for payables and receivables, and a phased internal rollout to drive adoption across the organization.
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ERP Financial | ERP |
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2020 | 2020 |
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Tax Management | ERP |
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2017 | 2017 |
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Inovonics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Inovonics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Inovonics deployed Zendesk Chat on their website to provide real time customer engagement for support and sales inquiries. Zendesk Chat is implemented as a web-embedded chat widget, placing the product in the Chatbots and Conversational AI category and enabling conversational flows, agent-assisted handoffs, and live messaging capabilities.
The implementation leverages the Zendesk Chat agent console and on-site widget to enable live messaging, queue-based routing, session presence, canned responses, and transcript capture for downstream case handling. Operational scope centers on the Inovonics support organization and website customer touchpoints, with configuration focused on routing rules and agent workflow orchestration. Governance emphasizes chat transcript retention and agent console usage to support escalation and logging of customer interactions.
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Inovonics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Inovonics Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Inovonics TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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Inovonics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Inovonics Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Inovonics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Operations | Director | Finance | ||||
| Vice President – Technology & Business Development | VP | Sales | ||||
| Controller | Director | Finance |
Apps Being Evaluated by Inovonics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||