Portstewart, BT55 7AE,
United Kingdom
Instagiv Technographics
Instagiv Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Instagiv and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Instagiv employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Instagiv has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Zymplify ABM for Account Based Marketing in 2018, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Instagiv is running and its propensity to invest more and deepen its relationship with Google , Zymplify , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Instagiv revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Instagiv intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Instagiv Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Instagiv adopted Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities across the company. Instagiv uses Google Workspace (Formerly Google G-Suite) for Collaboration to support core business functions including internal communication, document collaboration, calendar scheduling, and email for a ten person professional services firm based in the United Kingdom. The deployment is a cloud native SaaS configuration managed through Google Workspace administration consoles, aligned with small team provisioning, centralized user account and access controls. The implementation is referenced on the company website, indicating active use of Google Workspace on their website.
Functional modules align with standard Collaboration feature sets, including Gmail, Google Drive, Docs, Sheets, Slides, and Google Calendar, configured to support productivity workflows and shared content management. Operational scope covers company wide staff and administrative users, with governance structured through admin console management, user provisioning, and standard Workspace security and sharing controls. No external system integrations are specified in source notes, so operational integration is limited to native Google Workspace capabilities and web presence. The relationship is explicit, Instagiv Google Workspace (Formerly Google G-Suite) Collaboration supports internal productivity and communication workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zymplify | Legacy | Zymplify ABM | Account Based Marketing | CRM | n/a | 2018 | 2018 |
In 2018 Instagiv deployed Zymplify ABM to support its SMS fundraising and supporter engagement operations. Instagiv is a United Kingdom professional services provider with 10 employees delivering text-based donation and multi channel engagement to UK charities, and the Zymplify ABM deployment was positioned to centralize targeted outreach, nurture automation, and web engagement for donor segments as part of its Account Based Marketing strategy.
The implementation configured core capabilities including the social post scheduler, web visitor tracking, automated emails, landing pages, and the pop-up builder, and these features were organized into automated supporter journeys and conversion flows. Zymplify ABM was used to construct landing page conversion sequences and email automation for donation capture and supporter retention, with web visitor tracking informing behavioral follow up. The platform was operated as a cloud SaaS application managed by internal marketing and account teams, keeping architecture lightweight and focused on campaign orchestration.
Adoption and governance were led operationally by the Client Account Manager Caitriona Mccarry who highlighted ease of use and the breadth of functionality, quote It’s ease of use and never-ending useful features like the social post scheduler, web visitor tracking, automated emails, landing pages, and the pop-up builder was exactly what we needed. Rollout concentrated on marketing and fundraising functions, consolidating supporter communications and campaign management into Zymplify ABM, and the case study documents how Instagiv used the platform to grow their business.
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CRM | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
Instagiv implemented Atlassian Jira Service Desk in 2020 as its IT Service Management solution, embedding the service desk on the company website to capture customer and internal support requests. The deployment supports a UK based professional services firm of roughly 10 employees, providing a web visible intake channel and a centralized ticketing endpoint. Atlassian Jira Service Desk is presented as a self service portal and web embedded request forms for both external customer inquiries and internal operational requests.
Configuration work emphasized IT Service Management functional modules aligned to the service desk category, including request type definition, workflow configuration, automation for request triage, SLA policy setup, and knowledge base enablement for self service. The operational scope is focused on support and operations functions within a single site small business context, with governance centered on internal ownership of request routing rules and web form maintenance. Source documentation does not list any external system integrations or implementation partners, so operational governance and ongoing configuration are maintained by the Instagiv team.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Instagiv
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Apps Being Evaluated by Instagiv Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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