INSTITUT PENGURUSAN MALAYSIA
Unit T1-L11, Level 11, Tower 1, Jaya 33, Seksyen 13,, 3, Jalan Semangat,
Petaling Jaya, x, 46200,
Malaysia
Petaling Jaya, x, 46200,
Malaysia
60 3 7711 2888
Education
INSTITUT PENGURUSAN MALAYSIA Technographics
INSTITUT PENGURUSAN MALAYSIA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by INSTITUT PENGURUSAN MALAYSIA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 INSTITUT PENGURUSAN MALAYSIA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that INSTITUT PENGURUSAN MALAYSIA has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, WooCommerce for eCommerce in 2021, Pipedrive CRM for CRM in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems INSTITUT PENGURUSAN MALAYSIA is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing INSTITUT PENGURUSAN MALAYSIA revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for INSTITUT PENGURUSAN MALAYSIA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
INSTITUT PENGURUSAN MALAYSIA Tech Stack and Enterprise Applications
INSTITUT PENGURUSAN MALAYSIA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, INSTITUT PENGURUSAN MALAYSIA deployed Zoom for Audio Video and Web Conferencing on its public website to support virtual training and member events. The institute embedded Zoom meeting links and the browser-based Zoom client into event pages and registration workflows, enabling live instruction and remote attendee participation across its professional development programs. Zoom from Zoom Video Communications is used to host scheduled sessions, webinar-style presentations, and interactive meetings for continuing professional education.
Implementation focused on native Audio Video and Web Conferencing capabilities, including live meeting hosting, screen sharing, webinar modes, and session recording to support asynchronous access and replay. Operational coverage concentrated on training and member engagement functions rather than broad enterprise consolidation, with governance oriented around centralized scheduling controls, moderator role assignments, and public-facing meeting pages on the institute website. The rollout emphasized embedding Zoom functionality into web-facing registration and event pages to streamline access for external attendees and instructors.
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Collaboration | Collaboration |
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2013 | 2013 |
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INSTITUT PENGURUSAN MALAYSIA eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 INSTITUT PENGURUSAN MALAYSIA implemented WooCommerce on its public website, deploying Automattic’s WooCommerce to provide core eCommerce capability for the institution. The implementation positioned WooCommerce as the primary eCommerce platform for online transactions on the corporate site and established a web storefront integrated into the existing site design and content infrastructure.
The deployment emphasized standard WooCommerce functional modules, including product catalog management, shopping cart and checkout workflows, order management and fulfillment queues, pricing and promotional configuration, and configurability for tax and shipping rules. Configuration work focused on storefront presentation, catalog taxonomy, and administrative roles for content and product updates, leveraging WooCommerce extensibility to align commerce workflows with the organization’s operational practices.
Operational coverage centered on customer-facing sales and commerce operations within Malaysia, with commerce administration exercised by marketing and operations teams and financial touch points managed by the institution’s finance function. Governance included role-based administrative controls for product and order management, documented checkout and fulfillment procedures, and ongoing site-level maintenance to ensure that WooCommerce remained the integrated eCommerce layer on the organization’s website.
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INSTITUT PENGURUSAN MALAYSIA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pipedrive | Legacy | Pipedrive CRM | CRM | CRM | n/a | 2023 | 2023 |
In 2023, INSTITUT PENGURUSAN MALAYSIA implemented Pipedrive CRM. The Pipedrive CRM instance is embedded on the institute's public website to capture inbound leads and funnel inquiries into a centralized contact and opportunity pipeline. The deployment targets customer engagement and membership sales workflows for an education focused institute with approximately 200 employees, positioning Pipedrive CRM as the primary CRM to manage sales, event registrations, and institutional contacts.
Configuration emphasizes pipeline management, contact records, activity scheduling, and web form capture, aligning with standard CRM functional modules for prospecting and membership lifecycle orchestration. Operational ownership spans sales, events, and membership teams, with website integration automating lead ingestion and assignment of follow up tasks while governance centers on pipeline stages and activity based follow up rules. The implementation is a cloud based Pipedrive CRM deployment that centralizes customer facing interactions and supports the institute's sales and membership business functions.
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Marketing Automation | CRM |
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2015 | 2015 |
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INSTITUT PENGURUSAN MALAYSIA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at INSTITUT PENGURUSAN MALAYSIA
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Head of Department, Sales & Business Development | Director | Sales | |
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Senior Executive, Human Resource & Administration | Director | HR | |
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Business Development Manager | Manager | Sales | |
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Assistant Manager IT | Manager | IT | |
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Senior Manager - HR & Admin | Manager | HR | |
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Account Manager - Corporate Programme | Manager | Sales | |
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Manager, Accounting | Manager | Finance | |
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Performance Management & Transformation Leadership Centre | Manager | Finance | |
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Business Development Manager | Manager | Sales | |
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Apps Being Evaluated by INSTITUT PENGURUSAN MALAYSIA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from INSTITUT PENGURUSAN MALAYSIA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the INSTITUT PENGURUSAN MALAYSIA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD INSTITUT PENGURUSAN MALAYSIA Technographics
INSTITUT PENGURUSAN MALAYSIA is a Education organization based in Malaysia,
with around 200 employees and annual revenues of $30.0 million.
INSTITUT PENGURUSAN MALAYSIA operates a diverse technology stack with applications such as
Zoom, WooCommerce and Pipedrive CRM,
covering areas like Audio Video and Web Conferencing, eCommerce and CRM.
INSTITUT PENGURUSAN MALAYSIA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoom Video Communications, Automattic and Pipedrive.
INSTITUT PENGURUSAN MALAYSIA recently adopted applications including
Pipedrive CRM in 2023, WooCommerce in 2021 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of INSTITUT PENGURUSAN MALAYSIA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates INSTITUT PENGURUSAN MALAYSIA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete INSTITUT PENGURUSAN MALAYSIA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.