Insular Life
Insular Life Corporate Centre, Insular Life Drive, Filinvest Corporate City,
Muntinlupa, 1781,
Philippines
Muntinlupa, 1781,
Philippines
63 2 8582-1818
Insurance
Insular Life Technographics
Insular Life Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Insular Life and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Insular Life employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Insular Life has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, Adrenalin Max HCM for Core HR in 2017, Tawk.to for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Insular Life is running and its propensity to invest more and deepen its relationship with Oracle , Adrenalin , LOMA or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Insular Life revenues, which have grown to $482.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Insular Life intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
x
Insular Life Tech Stack and Enterprise Applications
Insular Life ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Insular Life implemented Oracle E-Business Suite as an ERP Financial solution for procurement and inventory business functions. The program centered on upgrading Oracle Applications Release 11 to Oracle E-Business Suite R12.2.4 to standardize transactional processing across financial and supply chain workflows.
The implementation concentrated on the Purchasing and Inventory modules within Oracle E-Business Suite R12.2.4, with configuration work to align master data, purchase-to-pay workflows, and inventory valuation methods. A functional consultant provided application support throughout the upgrade and stabilization activities, performing module-level configuration and process validation.
Project activity is associated with Fountainhhead Technologies Inc and consultant records show engagement in January 2016 to February 2016, reflecting a post-upgrade support window. Operational scope covered procurement and inventory management at Insular Life Assurance Company, Ltd, and governance included an application support handover and defined configuration ownership for Purchasing and Inventory modules.
|
Insular Life HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adrenalin | Legacy | Adrenalin Max HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017 Insular Life deployed Adrenalin Max HCM as its Core HR application, implementing Adrenalin eSystems’ HCM platform rebranded internally as I-CON to consolidate HR operations across the insurer. The deployment was framed to create a single system across all touch points, digitize the employee experience and accelerate the companys move to data driven HR decision making.
The implementation included explicit configuration of Adrenalin HR modules, including HR Foundation, Employee Life Cycle, Workforce Administration, Self Service and Reports iReporter. These modules were used to centralize the 201 file, standardize benefits administration across employee groups, formalize competency based references for employee development and reduce paper routing in personnel administration.
Operational coverage extended across Insular Lifes workforce of more than 780 employees and over 50 offices in the Philippines, with the Adrenalin Max HCM instance providing an employee portal as a primary communication and self service channel. The platform was positioned to consolidate HR related data and surface real time employee insights for management decision making through the iReporter reporting capability.
Governance and process changes focused on workflow consolidation and digitalization of HR processes, shifting approvals and personnel administration from paper routing to system based transactions and establishing a unified data model for HR. The program aligned HR operations, workforce administration and employee self service under the Core HR application to support the organizations stated objective of becoming a high performance organization and enabling data informed HR governance.
|
|
|
|
|
Learning and Development | HCM |
|
2016 | 2016 |
|
|
|
|
|
Onboarding, Offboarding | HCM |
|
2017 | 2017 |
|
|
|
|
|
Workforce Management | HCM |
|
2017 | 2017 |
|
Insular Life AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Insular Life implemented Tawk.to on its corporate website to provide web-based customer engagement and real-time visitor messaging. Tawk.to is deployed as a Chatbots and Conversational AI application to support online customer service and lead capture for the Philippines-based insurer, aligning the tool with Insular Life’s digital customer experience on the public site.
The implementation uses the Tawk.to web chat widget with configuration of agent accounts, presence indicators, canned responses, and routing rules to reflect insurance customer service workflows. Operational scope is website-driven, routing policy and product inquiries to service teams and persisting chat transcripts for follow-up. Governance is applied through agent-level access controls and scripted response libraries to ensure consistent customer interactions and manageable operator workflows.
|
Insular Life Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Insular Life ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Insular Life Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2010 | 2010 |
|
|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2020 | 2020 |
|
Insular Life TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Risk Management | TRM |
|
2021 | 2021 |
|
|
|
|
|
Risk Management | TRM |
|
2020 | 2020 |
|
Insular Life PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Insular Life IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Insular Life CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Insular Life
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Insular Life Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Insular Life IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Insular Life digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Insular Life Technographics
Insular Life is a Insurance organization based in Philippines,
with around 700 employees and annual revenues of $482.0 million.
Insular Life operates a diverse technology stack with applications such as
Oracle E-Business Suite, Adrenalin Max HCM and Tawk.to,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Insular Life has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Adrenalin and Tawk.to.
Insular Life recently adopted applications including
Freshservice in 2021, FIS Insurance Risk Suite (formerly Prophet) in 2021 and Salesforce Heroku in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Insular Life’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Insular Life’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Insular Life technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.