Ashford, TN24 0GP,
United Kingdom
Integrated Care 24 Technographics
Integrated Care 24 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Integrated Care 24 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1366 Integrated Care 24 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Integrated Care 24 has purchased the following applications: Cisco Expressway for Collaboration in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Integrated Care 24 is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Integrated Care 24 revenues, which have grown to $99.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Integrated Care 24 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Integrated Care 24 Tech Stack and Enterprise Applications
Integrated Care 24 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Expressway | Collaboration | Collaboration | Tesrex | 2020 | 2020 |
In 2020, Integrated Care 24 deployed Cisco Expressway to enable remote agent connectivity and Webex collaboration as part of its coronavirus response in the United Kingdom. Tesrex delivered the engagement, and the deployment specifically supported contact centre and remote work process areas allowing remote staff to receive patient calls and participate in remote clinical workflows.
Cisco Expressway was configured as an edge collaboration gateway to provide secure remote access and to broker Webex collaboration sessions for agents and clinicians. The implementation emphasized remote agent connectivity and rapid license provisioning, with Cisco Expressway used to streamline scaling for urgent care operations.
Operational coverage focused on contact centre operations and remote clinical teams across the United Kingdom, integrating Cisco Expressway with existing contact centre workflows and Webex collaboration tooling. This deployment directly impacted business functions in patient intake, triage, and telehealth coordination, supporting continuous inbound patient calling activity while staff worked remotely.
Governance and rollout were delivered by Tesrex, with configuration and provisioning processes adjusted to accelerate license assignment and capacity scaling during the urgent care surge. The deployment of Cisco Expressway for Collaboration enabled faster onboarding of remote agents, and it was used to maintain continuity of contact centre and clinical remote work during the public health response.
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Integrated Care 24 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Integrated Care 24 implemented Microsoft Azure Cloud Services to host its public website under the Application Hosting and Computing Services category. Integrated Care 24 uses Microsoft Azure Cloud Services for website hosting and patient facing digital channels, consolidating external web delivery onto a cloud platform that supports the organization’s UK operations.
The deployment leverages core capabilities associated with Application Hosting and Computing Services, including scalable compute for web workloads, object storage for site assets, and managed platform services for application runtime and transport security. Microsoft Azure Cloud Services is configured to support content delivery, automated provisioning for site updates, and centralized monitoring and logging to surface availability and error conditions.
Operational ownership is aligned to the digital services and IT operations teams who manage deployments, role based access controls, and incident response for the website and associated applications. Governance practices emphasize environment separation for production and non production workflows, continuous monitoring and patching processes, and platform level controls provided through Microsoft Azure Cloud Services as the primary Application Hosting and Computing Services provider for Integrated Care 24 web infrastructure.
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Integrated Care 24
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Apps Being Evaluated by Integrated Care 24 Executives
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