Tesrex
27a Church St,
Rickmansworth, WD3 1DE,
United Kingdom
Rickmansworth, WD3 1DE,
United Kingdom
44 19 2377-6644
Professional Services
Tesrex
List of Software Implementations where Tesrex is Reseller or System Integrator
Tesrex, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Tesrex collaboration with software players such as BlueCat, Cisco Systems and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Tesrex is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Tesrex | Cisco Systems | Cisco Packaged Contact Center Enterprise | Call Center,Customer Experience | CRM |
| Tesrex | Cisco Systems | Cisco Unified Communications Manager | Audio Video and Web Conferencing | Collaboration |
| Tesrex | Cisco Systems | Cisco Webex Teams | Collaboration | Collaboration |
| Tesrex | Cisco Systems | Cisco Expressway | Collaboration | Collaboration |
| Tesrex | BlueCat | BlueCat LiveNX | Application Performance Management | ITSM |
List of Software Implementations where Tesrex is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Bausch + Lomb | Life Sciences | 13286 | $3.3B | Canada | BlueCat | BlueCat LiveNX | Application Performance Management | 2023 |
In 2023, Bausch + Lomb deployed BlueCat LiveNX to gain global WAN and application visibility. The BlueCat LiveNX implementation targeted Application Performance Management across 110+ sites in the United States, and the deployment was executed in partnership with Tesrex.
The implementation focused on continuous WAN and application monitoring, providing topology-aware visibility and flow level analytics to accelerate troubleshooting and root cause analysis. BlueCat LiveNX was configured to surface VoIP performance metrics, SD WAN overlay behavior, and multi vendor network health, delivering role based dashboards and real time visibility for network operations teams.
Operational coverage emphasized WAN fabric and edge to core visibility across the 110+ sites, integrating with the existing multi vendor network environment to correlate application performance with network state. The deployment supported packet and flow telemetry ingestion and centralized analysis, enabling faster defect isolation in hybrid network topologies and across SD WAN implementations.
Governance and rollout were oriented to incident detection and response, with a proof of concept that improved outage detection during initial validation. The customer reported large MTTR improvements and estimated roughly 70 percent faster problem resolution, with the implementation reducing time to resolve incidents for VoIP, SD WAN and multi vendor network issues.
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Integrated Care 24 | Healthcare | 1366 | $100M | United Kingdom | Cisco Systems | Cisco Expressway | Collaboration | 2020 |
In 2020, Integrated Care 24 deployed Cisco Expressway to enable remote agent connectivity and Webex collaboration as part of its coronavirus response in the United Kingdom. Tesrex delivered the engagement, and the deployment specifically supported contact centre and remote work process areas allowing remote staff to receive patient calls and participate in remote clinical workflows.
Cisco Expressway was configured as an edge collaboration gateway to provide secure remote access and to broker Webex collaboration sessions for agents and clinicians. The implementation emphasized remote agent connectivity and rapid license provisioning, with Cisco Expressway used to streamline scaling for urgent care operations.
Operational coverage focused on contact centre operations and remote clinical teams across the United Kingdom, integrating Cisco Expressway with existing contact centre workflows and Webex collaboration tooling. This deployment directly impacted business functions in patient intake, triage, and telehealth coordination, supporting continuous inbound patient calling activity while staff worked remotely.
Governance and rollout were delivered by Tesrex, with configuration and provisioning processes adjusted to accelerate license assignment and capacity scaling during the urgent care surge. The deployment of Cisco Expressway for Collaboration enabled faster onboarding of remote agents, and it was used to maintain continuity of contact centre and clinical remote work during the public health response.
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IT Decision Makers and Key Stakeholders at Tesrex
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Buyer Intent: Companies Evaluating Tesrex Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Tesrex software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Tesrex System Integrator / VAR Profile
Tesrex is a system integrator and technology consulting firm headquartered in Rickmansworth, United Kingdom, with approximately 10 employees and annual revenues of $1M.
Tesrex implements and supports enterprise applications across markets such as ITSM and Collaboration.
APPS RUN THE WORLD tracks 2 verified Tesrex software implementations across industries and regions, including: Bausch + Lomb where Tesrex implemented BlueCat LiveNX, and Integrated Care 24 where Tesrex implemented Cisco Expressway.
Tesrex has a strategic VAR/SI partnership with BlueCat and Cisco Systems, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Tesrex partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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