Integrated Computer Solutions, Inc.
54 Middlesex Tpke,
Bedford, 1730, MA,
United States
Bedford, 1730, MA,
United States
1 617-621-0060
Professional Services
Integrated Computer Solutions, Inc. Technographics
Integrated Computer Solutions, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Integrated Computer Solutions, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Integrated Computer Solutions, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Integrated Computer Solutions, Inc. has purchased the following applications: Oracle Netsuite OpenAir for Professional Services Automation in 2006, Olark Live Chat for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Integrated Computer Solutions, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Olark , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Integrated Computer Solutions, Inc. revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Integrated Computer Solutions, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Integrated Computer Solutions, Inc. Tech Stack and Enterprise Applications
Integrated Computer Solutions, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2006 | 2006 |
In 2006, Integrated Computer Solutions, Inc. implemented Oracle Netsuite OpenAir for Professional Services Automation. Oracle Netsuite OpenAir was configured to centralize project accounting, time and expense capture, resource scheduling, and billing workflows across the firm’s services and finance functions. The deployment targeted delivery operations and finance users within the United States, aligning project management and professional services processes under a single application.
Deployed as a cloud hosted Professional Services Automation solution, Oracle Netsuite OpenAir consolidated project financials and standardized timesheet and approval workflows, while implementing role based access for project managers, consultants, and finance personnel. Governance focused on centralized project intake, standardized billing rules, and automated time capture to enforce consistent revenue recognition and invoicing processes across engagements. The implementation emphasized configuration of core PSA modules including project management, resource management, time and expense, and billing, enabling integrated operational control of services delivery and finance workflows.
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Integrated Computer Solutions, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Integrated Computer Solutions, Inc. deployed Olark Live Chat on its public website to provide real-time visitor engagement. The implementation embeds the Olark Live Chat widget in web pages, establishing a cloud-hosted conversational entry point for customers and prospects, and situates Olark Live Chat within the Chatbots and Conversational AI category for external-facing communications.
Configuration emphasized live messaging capabilities typical of the Chatbots and Conversational AI category, including real-time visitor monitoring, canned response libraries, chat transcript capture, and basic session routing to enable conversational handling and asynchronous follow-up. The Olark Live Chat setup was oriented around web-based client interactions and standard admin configuration for agent presence and chat availability.
Operational coverage centers on customer-facing functions, with the application supporting sales inquiry handling and technical support triage through web chat. Governance practices inferred from the deployment align with workflow integration into existing support processes, defined agent ownership of chat sessions, and use of chat transcripts for case follow-up and lead qualification.
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Integrated Computer Solutions, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Integrated Computer Solutions, Inc. deployed Cisco Webex Meetings as its primary conferencing and remote collaboration application. Cisco Webex Meetings is embedded on the company website and is categorized as Audio Video and Web Conferencing, supporting client-facing sessions and internal team collaboration.
The implementation centers on core Audio Video and Web Conferencing capabilities, including multi-party video, audio bridging, screen sharing, meeting recording, and host controls. Configuration included meeting scheduling, access controls, and user provisioning to align with professional services collaboration workflows and secure meeting access.
Operational coverage spans client engagement and internal collaboration across Integrated Computer Solutions, Inc. departments, with meetings initiated through the website interface. Governance relies on Webex host roles and account level administration to manage meeting security, participant controls, and user permissions.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Integrated Computer Solutions, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Integrated Computer Solutions, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Integrated Computer Solutions, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Integrated Computer Solutions, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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COO | CXO | Finance | |
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Operations Director | Director | Finance | |
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Apps Being Evaluated by Integrated Computer Solutions, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Integrated Computer Solutions, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Integrated Computer Solutions, Inc. digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Integrated Computer Solutions, Inc. Technographics
Integrated Computer Solutions, Inc. is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $15.0 million.
Integrated Computer Solutions, Inc. operates a diverse technology stack with applications such as
Oracle Netsuite OpenAir, Olark Live Chat and Cisco Webex Meetings,
covering areas like Professional Services Automation, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Integrated Computer Solutions, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Olark and Cisco Systems.
Integrated Computer Solutions, Inc. recently adopted applications including
Salesforce Sales Cloud in 2020, Cloudflare CDN in 2020 and Microsoft Azure Cloud Services in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Integrated Computer Solutions, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Integrated Computer Solutions, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Integrated Computer Solutions, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.