Montreal, H3C 1R5, QC,
Canada
Intelcom Canada Technographics
Intelcom Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Intelcom Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3600 Intelcom Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intelcom Canada has purchased the following applications: Keatext Employee Engagement for Employee Engagement in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intelcom Canada is running and its propensity to invest more and deepen its relationship with Keatext , Workday , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intelcom Canada revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intelcom Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Intelcom Canada Tech Stack and Enterprise Applications
Intelcom Canada HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keatext | Legacy | Keatext Employee Engagement | Employee Engagement | HCM | n/a | 2022 | 2022 |
In 2022, Intelcom Canada implemented Keatext Employee Engagement to analyze approximately 5,000 daily open-ended CSAT survey responses and to establish a scalable, data driven voice of customer program. The deployment targeted CX and operations teams across Canada, with an initial VOE pilot and plans to extend Keatext Employee Engagement to employee surveys to broaden voice of employee coverage.
Configuration centered on automated text analytics workflows to surface themes, sentiment, and emergent issues from free text CSAT input. Keatext Employee Engagement was used to automate categorization and tagging of responses, generate near real time dashboards and alerts, and create routable insight objects that could be actioned by operations and customer experience managers for routing and operational decision making.
Operational rollout prioritized cross team adoption, orienting governance around insight routing and response workflows so that analytics outputs fed operational queues and priority lists for frontline and back office teams. The program preserved original survey channels while centralizing open ended response analysis into a single VOC pipeline, and a VOE pilot was executed as a step toward applying the same text analytics approach to internal employee surveys.
Published outcomes highlighted faster insight delivery and broader cross team adoption, with Intelcom using Keatext Employee Engagement to accelerate routing decisions and operational responses based on open ended CSAT signals.
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Intelcom Canada Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2024 | 2024 |
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Intelcom Canada Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
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Digital Signing | Content Management |
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2024 | 2024 |
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Intelcom Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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Intelcom Canada ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Intelcom Canada PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2025 | 2025 |
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Intelcom Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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Intelcom Canada CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Intelcom Canada
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Intelcom Canada Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-01 | Intelcom Canada | Evaluated | Vistaar | Vistaar SmartPricing | Price Optimization | ERP Services and Operations |