AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Interact Australia Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Frontier Software Legacy Frontier Software iChris Core HR HCM n/a 2014 2014
Payroll HCM 2014 2014
Recruiting HCM 2018 2018
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Civica Legacy Civica CarelinkPlus Patient Management ERP Services and Operations n/a 2015 2015
In 2015 Interact Australia implemented Civica CarelinkPlus to operationalize participant-facing services and workforce rostering across its NDIS and Disability Employment programs. The deployment focused on Patient Management capabilities to support person centred supports delivered across Victoria, Queensland, South Australia and Tasmania, aligning the application to the charity’s mission of social inclusion and health and wellbeing. The Civica CarelinkPlus implementation emphasized rostering and schedule management, with configuration for participant profiles, care plans and shift allocation workflows. The deployment included role based access and supervisory workflows to support a dedicated rostering function, enabling coordinators to act as the conduit between NDIS participants and support professionals through real time scheduling and case notes management. Operational scope covered central operations and supervisory teams responsible for rostering of support professionals, and extended to frontline teams delivering services across the four states. Use of Civica CarelinkPlus concentrated on workforce scheduling, participant engagement workflows and operational task coordination, reflecting typical Patient Management functional terminology such as shift management, care planning and incident recording. Governance was structured around the existing supervisory and operations unit, with the rostering role embedded as a key operational liaison between participants and support crew. The implementation required configured workflows and staff training for rostering and supervisory users, and positioned Civica CarelinkPlus as the core Patient Management system for Interact Australia’s community services delivery.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Interact Australia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Interact Australia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Interact Australia Technographics

Interact Australia is a Non Profit organization based in Australia, with around 191 employees and annual revenues of $22.0 million.

Interact Australia operates a diverse technology stack with applications such as Frontier Software iChris, Civica CarelinkPlus and LiveChat, covering areas like Core HR, Patient Management and Chatbots and Conversational AI.

Interact Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Frontier Software, Civica and LiveChat, Inc..

Interact Australia recently adopted applications including Cloudflare CDN in 2021, Mimecast Email Security in 2021 and Zoom in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Interact Australia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Interact Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Interact Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.