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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

IHG Hotels & Resorts
Location
Broadwater Park, North Orbital Road, Denham, Buckinghamshire UB9 5HR,
Denham, UB9 5HR,
United Kingdom
Website
https://www.ihg.com/
Phone
44 18 9551-2000
Artw industry
Leisure and Hospitality
Employee
Revenue

IHG Hotels & Resorts Technographics

IHG Hotels & Resorts Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by IHG Hotels & Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13462 IHG Hotels & Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that IHG Hotels & Resorts has purchased the following applications: RadiusOne AR Suite for AR Automation in 2020, Perkbox Platform for Employee Recognition and Rewards Management in 2021, Agilysys IG Fly for Point Of Sale in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems IHG Hotels & Resorts is running and its propensity to invest more and deepen its relationship with HighRadius , Perkbox , Lathem Time or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing IHG Hotels & Resorts revenues, which have grown to $4.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IHG Hotels & Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

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IHG Hotels & Resorts Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HighRadius Legacy RadiusOne AR Suite AR Automation ERP Financial Management n/a 2020 2020
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Perkbox Legacy Perkbox Platform Employee Recognition and Rewards Management HCM n/a 2021 2021
Time and Attendance HCM 2015 2015
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Agilysys Legacy Agilysys IG Fly Point Of Sale ERP Services and Operations n/a 2025 2025
In 2025, IHG Hotels & Resorts approved Agilysys IG Fly as an InfoGenesis POS option across its global portfolio to modernize food & beverage POS and payments. The approval positions Agilysys IG Fly to support improved service speed, tighter room-charge integration and greater payment flexibility at food and beverage outlets across the estate. Agilysys IG Fly is listed by Agilysys as part of the InfoGenesis ecosystem, aligning the application with point-of-sale transaction processing, payment handling and room folio posting workflows typical of food & beverage POS and payments solutions. Configuration and module alignment are expected to include terminal software, payment authorization flows and interfaces to property systems for room-charge settlement. These functional components indicate a focus on front-of-house operational workflows for restaurants, bars and banquet operations. The public announcement specifies InfoGenesis was approved as a POS option but does not enumerate specific rollout sites, timelines or governance models for property-level adoption, so availability or adoption of Agilysys IG Fly at individual IHG properties is implied rather than explicitly documented. Integration with room-charge posting is explicitly cited, which suggests coordination with property accounting and folio management processes during implementation. Further operational details such as phased rollout plans, configuration standards or centralized governance were not provided in the announcement.
Real Estate Property Management ERP Services and Operations 2015 2019
Travel Management ERP Services and Operations 2013 2013
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2012 2012
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2020 2020
Digital Signing Content Management 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Online Food Ordering System eCommerce 2025 2025
Personalization and Product Recommendations eCommerce 2013 2013
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2020 2020
Customer Data Platform CRM 2022 2022
Customer Experience CRM 2018 2018
Customer Experience CRM 2014 2014
Customer Loyalty CRM 2016 2016
Customer Loyalty CRM 2019 2019
Customer Loyalty CRM 2022 2022
Customer Support CRM 2022 2022
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2013 2013
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2015 2015
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
Incident Management ITSM 2021 2022
IT Service Management ITSM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Risk Management TRM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iPaaS (Integration Platform as a Service) PaaS 2022 2022
Robotic Process Automation PaaS 2016 2016
Transactional Email PaaS 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2012 2012
SD-WAN IaaS 2023 2023
SD-WAN IaaS 2023 2023
SD-WAN IaaS 2021 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Extended Detection and Response (XDR) CyberSecurity 2024 2024
Next Generation Firewall CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
Secure Email Gateways (SEGs) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at IHG Hotels & Resorts
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by IHG Hotels & Resorts Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD IHG Hotels & Resorts Technographics

IHG Hotels & Resorts is a Leisure and Hospitality organization based in United Kingdom, with around 13462 employees and annual revenues of $4.62 billion.

IHG Hotels & Resorts operates a diverse technology stack with applications such as RadiusOne AR Suite, Perkbox Platform and Agilysys IG Fly, covering areas like AR Automation, Employee Recognition and Rewards Management and Point Of Sale.

IHG Hotels & Resorts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HighRadius, Perkbox and Agilysys.

IHG Hotels & Resorts recently adopted applications including Agilysys IG Fly in 2025, Agilysys IG Digital Menu Board in 2025 and RiskLens Cyber Risk Management in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of IHG Hotels & Resorts’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates IHG Hotels & Resorts’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete IHG Hotels & Resorts technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.