IHG Hotels & Resorts

Broadwater Park, North Orbital Road, Denham, Buckinghamshire UB9 5HR,
Denham, UB9 5HR,
United Kingdom

https://www.ihg.com/

44 18 9551-2000

Leisure and Hospitality

IHG Hotels & Resorts Technographics

IHG Hotels & Resorts Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by IHG Hotels & Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13462 IHG Hotels & Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that IHG Hotels & Resorts has purchased the following applications: Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2012, AppDynamics APM for Application Performance Management in 2020, RadiusOne AR Suite for AR Automation in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems IHG Hotels & Resorts is running and its propensity to invest more and deepen its relationship with Lumen Technologies , Microsoft , CloudBolt Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing IHG Hotels & Resorts revenues, which have grown to $4.62 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IHG Hotels & Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

IHG Hotels & Resorts Data, Technology Stack, and Enterprise Applications

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Lumen Technologies	Legacy	Lumen Cloud (ex CenturyLink)	Application Hosting and Computing Services	IaaS	n/a	2012	2012
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014	Subscribe
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2021	2021	Subscribe
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2016	2016	Subscribe
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2014	2014	Subscribe
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2012	2012	Subscribe
Subscribe	Subscribe	Subscribe	SD-WAN	IaaS	Subscribe	2023	2023	Subscribe
Subscribe	Subscribe	Subscribe	SD-WAN	IaaS	Subscribe	2023	2023	Subscribe
Subscribe	Subscribe	Subscribe	SD-WAN	IaaS	Subscribe	2021	2022	Subscribe

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
AppDynamics	Legacy	AppDynamics APM	Application Performance Management	ITSM	n/a	2020	2020
Subscribe	Subscribe	Subscribe	Incident Management	ITSM	Subscribe	2021	2022	Subscribe
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2018	2018	Subscribe

ERP Financial Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
HighRadius	Legacy	RadiusOne AR Suite	AR Automation	ERP Financial Management	n/a	2020	2020

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020	Subscribe
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2012	2012	Subscribe
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2015	2015	Subscribe
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2022	2022	Subscribe
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2018	2018	Subscribe
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2022	2022	Subscribe

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2022	2022	Subscribe

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Customer Data Platform	CRM	Subscribe	2020	2020	Subscribe
Subscribe	Subscribe	Subscribe	Customer Data Platform	CRM	Subscribe	2022	2022	Subscribe
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2018	2018	Subscribe
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2014	2014	Subscribe
Subscribe	Subscribe	Subscribe	Customer Loyalty	CRM	Subscribe	2016	2016	Subscribe
Subscribe	Subscribe	Subscribe	Customer Loyalty	CRM	Subscribe	2019	2019	Subscribe
Subscribe	Subscribe	Subscribe	Customer Loyalty	CRM	Subscribe	2022	2022	Subscribe
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2022	2022	Subscribe
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2017	2017	Subscribe
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013	Subscribe
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2013	2013	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2015	2015	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017	Subscribe
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2022	2022	Subscribe
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2021	2021	Subscribe

Content Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Digital Asset Management	Content Management	Subscribe	2020	2020	Subscribe
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2022	2022	Subscribe

HCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Employee Recognition and Rewards Management	HCM	Subscribe	2021	2021	Subscribe
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2015	2015	Subscribe

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Extended Detection and Response (XDR)	CyberSecurity	Subscribe	2024	2024	Subscribe
Subscribe	Subscribe	Subscribe	Next Generation Firewall	CyberSecurity	Subscribe	2023	2023	Subscribe
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2019	2019	Subscribe
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2023	2023	Subscribe

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	iPaaS (Integration Platform as a Service)	PaaS	Subscribe	2022	2022	Subscribe
Subscribe	Subscribe	Subscribe	Robotic Process Automation	PaaS	Subscribe	2016	2016	Subscribe
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2014	2014	Subscribe

eCommerce

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Online Food Ordering System	eCommerce	Subscribe	2025	2025	Subscribe
Subscribe	Subscribe	Subscribe	Personalization and Product Recommendations	eCommerce	Subscribe	2013	2013	Subscribe

ERP Services and Operations

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Point Of Sale	ERP Services and Operations	Subscribe	2025	2025	Subscribe
Subscribe	Subscribe	Subscribe	Real Estate Property Management	ERP Services and Operations	Subscribe	2015	2019	Subscribe
Subscribe	Subscribe	Subscribe	Travel Management	ERP Services and Operations	Subscribe	2013	2013	Subscribe

TRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Subscribe	Subscribe	Subscribe	Risk Management	TRM	Subscribe	2024	2024	Subscribe

IT Decision Makers and Key Stakeholders at IHG Hotels & Resorts

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by IHG Hotels & Resorts Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD IHG Hotels & Resorts Technographics

IHG Hotels & Resorts is a Leisure and Hospitality organization based in United Kingdom, with around 13462 employees and annual revenues of $4.62 billion.

IHG Hotels & Resorts operates a diverse technology stack with applications such as Lumen Cloud (ex CenturyLink), AppDynamics APM and RadiusOne AR Suite, covering areas like Application Hosting and Computing Services, Application Performance Management and AR Automation.

IHG Hotels & Resorts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Lumen Technologies, AppDynamics and HighRadius.

IHG Hotels & Resorts recently adopted applications including Agilysys IG Digital Menu Board in 2025, Agilysys IG Fly in 2025 and SAFE One Platform in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of IHG Hotels & Resorts’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates IHG Hotels & Resorts’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete IHG Hotels & Resorts technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

IHG Hotels & Resorts Technographics

IaaS

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ITSM

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ERP Financial Management

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Collaboration

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AI-Powered Application

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CRM

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Content Management

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HCM

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