Fort Lauderdale, 33301, FL,
United States
InteriorMark Stores Technographics
InteriorMark Stores Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by InteriorMark Stores and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 InteriorMark Stores employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that InteriorMark Stores has purchased the following applications: Stripe Payments for Payment Processing in 2016, LiveChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems InteriorMark Stores is running and its propensity to invest more and deepen its relationship with Stripe , LiveChat, Inc. , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing InteriorMark Stores revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for InteriorMark Stores intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
InteriorMark Stores Tech Stack and Enterprise Applications
InteriorMark Stores ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016, InteriorMark Stores implemented Stripe Payments as its Payment Processing platform for online checkout and payment acceptance on https://www.sofasandsectionals.com/. InteriorMark Stores Stripe Payments Payment Processing is positioned as the companys primary online payment gateway, handling card entry at checkout and server-side settlement for orders placed through the public storefront.
The implementation uses a web‑based payment integration pattern with client-side card capture and tokenization paired with server-side payment capture and settlement workflows, aligned to order processing and finance operations. Operational scope is the United States online storefront for the 30-employee manufacturing retailer, with governance focused on payment configuration, reconciliation routines, and dispute handling processes.
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InteriorMark Stores AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, InteriorMark Stores implemented LiveChat on its consumer-facing ecommerce site https://www.sofasandsectionals.com/. The LiveChat deployment is cataloged under the Chatbots and Conversational AI category and serves as the primary web chat entry point for customer interactions.
The implementation centers on the LiveChat real-time messaging widget, configured for proactive chat invitations, canned responses, and visitor monitoring to support online customer engagement. Configuration work emphasized lightweight agent queues and chat routing to storefront sales and customer service staff, reflecting the operational scale of a 30 employee retailer.
Deployment scope is limited to the single ecommerce domain where the widget is embedded site-wide, with operational coverage handled by the retailer's customer-facing teams. No external system integrations are specified in the source, so the technical footprint remains a web widget plus agent console architecture provided by LiveChat, Inc.
Governance focuses on agent workflow configuration, canned response libraries, operating hour rules, and basic reporting access to monitor chat activity. Role based access to the LiveChat console and standard conversational reporting are aligned with small team support processes and daily operational management.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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InteriorMark Stores Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 InteriorMark Stores deployed Microsoft 365 to provide Collaboration across its 30 person United States manufacturing business, and the company is using Microsoft 365 on their website. The adoption is positioned as a cloud first SaaS deployment to support core collaboration and communication needs for small scale operations, with the Microsoft 365 tenant representing the primary collaboration platform for the organization.
Microsoft 365 is configured to provide standard Collaboration capabilities, including hosted email, document libraries, file sync and sharing, and real time team collaboration. Configuration work described aligns with common Microsoft 365 administration practices, including tenant level account provisioning, mailbox and document permission controls, and use of SharePoint and OneDrive for content management alongside Teams for synchronous collaboration.
Operational coverage spans companywide internal collaboration and website integration, where Microsoft 365 services are surfaced on the public site to host and share content and to centralize staff access to documents and communications. Governance is implemented through centralized administration in the Microsoft 365 admin center with policy controls for access and sharing, ensuring consistent user management and content governance across the small organization.
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InteriorMark Stores eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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InteriorMark Stores CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2012 | 2012 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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InteriorMark Stores ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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InteriorMark Stores PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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InteriorMark Stores IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at InteriorMark Stores
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Customer Service | Director | Customer Service | ||||
| Web Store Manager, eCommerce | Manager | Sales |
Apps Being Evaluated by InteriorMark Stores Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||