ICC Sydney
14 Darling Dr,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9215-7100
Leisure and Hospitality
ICC Sydney Technographics
ICC Sydney Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ICC Sydney and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 ICC Sydney employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ICC Sydney has purchased the following applications: CornerStone Compensation for Compensation Management in 2021, Kentico Xperience CMS for Web Content Management in 2018, Intuit Mailchimp Mandrill for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ICC Sydney is running and its propensity to invest more and deepen its relationship with Cornerstone OnDemand , The Access Group , Humanforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ICC Sydney revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ICC Sydney intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ICC Sydney Tech Stack and Enterprise Applications
ICC Sydney HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | Legacy | CornerStone Compensation | Compensation Management | HCM | n/a | 2021 | 2022 |
In 2021, ICC Sydney implemented CornerStone Compensation to establish a Compensation Management capability within its HR technology stack. The CornerStone Compensation implementation was part of the broader Cornerstone OnDemand HR system managed by the HR Systems and Reporting Specialist, aligning compensation planning and pay-cycle orchestration with existing HR processes for an organization of about 1,700 employees in Australia.
The deployment covered the Compensation module alongside Core HR, Recruitment, Onboarding, Performance, Learning Management, and Reporting and Dashboards, with configuration focused on standard compensation management workflows such as salary planning, approval routing, and structured pay events. CornerStone Compensation was configured to surface compensation data into centralized reporting, enabling complex reporting and dashboards built and maintained by the HR Systems and Reporting Specialist.
Integrations were coordinated with the ICT team to ensure timely and accurate people data feeds and to support reporting extract processes, access provisioning, and security level management. Operational coverage included HR business partners, Learning and Development, and broader HR teams, with the system used for people data extraction and analysis to support decision making and operational HR processes.
Governance activities documented and enforced during rollout included technical configuration change management, project management of upgrades and new feature rollouts, access and security administration, and end user support and training for HR workflows. ICC Sydney CornerStone Compensation Compensation Management HR sits as the central compensation workflow engine within the organization, with governance, reporting, and integration responsibilities assigned to the HR Systems and Reporting Specialist and ICT stakeholders.
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Core HR | HCM |
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2021 | 2022 |
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Learning and Development | HCM |
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2021 | 2022 |
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Onboarding | HCM |
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2021 | 2022 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2021 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2022 |
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Time and Attendance | HCM |
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2018 | 2018 |
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ICC Sydney Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, ICC Sydney implemented Kentico Xperience CMS. The organization deployed Kentico Xperience CMS to centralize Web Content Management for its public website and to support event and venue content publishing.
The Kentico Xperience CMS implementation leveraged standard Web Content Management capabilities, including content authoring, page templates and component based layout, media management, web forms, metadata and scheduled publishing. Configuration work focused on content types and templates to accommodate event pages, venue information and corporate news, and on editorial workflows to manage frequent updates.
Kentico Xperience CMS was implemented on the ICC Sydney website to serve the public facing site and to provide a single content platform for the marketing and events teams. Operational ownership is concentrated in Marketing and Events, who use the CMS for day to day content updates, page scheduling and campaign related content coordination.
Governance was structured through role based permissions, approval workflows and staged publishing to control live changes ahead of events. ICC Sydney Kentico Xperience CMS Web Content Management supports corporate website content and event marketing business functions as the primary content management platform.
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ICC Sydney PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019, ICC Sydney implemented Intuit Mailchimp Mandrill as its Transactional Email solution. ICC Sydney uses Intuit Mailchimp Mandrill on its public website to handle web-triggered customer messages that support event registrations, booking confirmations, and guest communications typical for a leisure and hospitality venue. Implementation centralizes template-based message creation and programmatic delivery to support consistent website-driven notification flows.
Deployment is organized around Mandrill API and SMTP delivery endpoints to integrate with site forms and transaction flows, enabling template management, personalization tokens, and event-driven sends. Operational coverage is focused on website-driven customer communications and aligns with marketing and operations functions that manage confirmations, notifications, and guest correspondence. Governance for this Transactional Email deployment is expected to emphasize centralized template control and domain authentication and sender reputation practices common to transactional email implementations.
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Transactional Email | PaaS |
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2019 | 2019 |
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ICC Sydney IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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ICC Sydney CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ICC Sydney
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Apps Being Evaluated by ICC Sydney Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ICC Sydney IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ICC Sydney digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD ICC Sydney Technographics
ICC Sydney is a Leisure and Hospitality organization based in Australia,
with around 1700 employees and annual revenues of $100.0 million.
ICC Sydney operates a diverse technology stack with applications such as
CornerStone Compensation, Kentico Xperience CMS and Intuit Mailchimp Mandrill,
covering areas like Compensation Management, Web Content Management and Transactional Email.
ICC Sydney has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cornerstone OnDemand, Kentico Software and Intuit.
ICC Sydney recently adopted applications including
CornerStone Compensation in 2021, Cornerstone HR Suite in 2021 and Cornerstone Learning Suite in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ICC Sydney’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ICC Sydney’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ICC Sydney technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.