International SOS
331 North Bridge Road,
Singapore, 188720,
Singapore
Singapore, 188720,
Singapore
65-63382311
Retail
International SOS Technographics
International SOS Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by International SOS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 International SOS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that International SOS has purchased the following applications: Infor SunSystems for ERP Financial in 2012, SAP SuccessFactors Compensation for Compensation Management in 2015, Tawk.to for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems International SOS is running and its propensity to invest more and deepen its relationship with Infor , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing International SOS revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for International SOS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
International SOS Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2012 | 2013 |
In 2012, International SOS implemented Infor SunSystems. The Infor SunSystems deployment served as the company ERP Financial platform to centralize finance and accounting for its Singapore retail operations.
Implementation emphasized Sun Accounting capabilities including core general ledger, accounts payable and accounts receivable ledgers, transaction processing, and chart of accounts configuration to align with retail revenue and vendor workflows. The project integrated Cognos for financial reporting and analytics, using Cognos to standardize management and statutory reports and to provide consolidated financial views.
Operational scope concentrated on the finance and accounting function within the Singapore entity, covering transactional processing, month-end close, and statutory reporting. Governance activities formalized role-based access, chart of accounts stewardship, and a report catalog, and the implementation leveraged in-depth Sun Accounting and Cognos expertise during staffing and training.
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2014 | 2014 |
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2021 | 2021 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2015 | 2015 |
In 2015, International SOS implemented SAP SuccessFactors Compensation to extend its global HRMS program and support Compensation Management. The deployment was integrated into an existing SAP SuccessFactors Employee Central rollout that covered more than 10,000 employees across 92 countries, and it was executed as part of broader HR workstreams that included Performance Management, Recruitment, and Learning Management.
The SAP SuccessFactors Compensation implementation centered on configuring compensation planning workflows typical for Compensation Management, including merit cycles, bonus and variable pay planning, and approval chains tied to HR roles. The team configured eligibility rules, budget allocation logic, and compensation statement generation to align with global pay programs.
Integration architecture relied on Employee Central as the source of truth for employee master data, job and position attributes, and organizational structure to drive eligibility and calculations within SAP SuccessFactors Compensation. Operational coverage spanned the global HR and reward functions managed by the Global HRMS program, ensuring consistency between talent processes and compensation actions.
Governance for the rollout was led by an experienced HRIS and HR professional who directed HR process improvements, consolidation efforts to drive efficiency, data management standards, and compliance alignment. Configuration governance and defined approval workflows were established to align compensation policy, data integrity, and regional regulatory requirements.
|
|
|
|
|
Core HR | HCM |
|
2014 | 2014 |
|
|
|
|
|
Core HR | HCM |
|
2015 | 2015 |
|
|
|
|
|
Core HR | HCM |
|
2018 | 2019 |
|
|
|
|
|
Learning and Development | HCM |
|
2015 | 2015 |
|
|
|
|
|
Payroll | HCM |
|
2016 | 2016 |
|
|
|
|
|
Payroll | HCM |
|
2018 | 2019 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2015 | 2015 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2011 | 2011 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, International SOS deployed Tawk.to on its public website. Tawk.to is a Chatbots and Conversational AI application that delivers an embedded web chat interface for real-time visitor messaging, and the implementation was scoped to support customer engagement on the company website.
The deployment used the standard Tawk.to widget and admin console to configure live chat availability, offline messaging, canned responses, and conversation history to preserve session continuity. Operational ownership sat with web and customer support functions, who manage agent availability and response templates through the Tawk.to admin interface, and the implementation focused on web-based chat routing and visitor engagement rather than on deeper backend integrations.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
|
|
|
|
Speech Recognition AI | AI-Powered Application |
|
2021 | 2021 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2018 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2022 | 2022 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2022 | 2022 |
|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Call Center | CRM |
|
2018 | 2018 |
|
|
|
|
|
Call Tracking and Recording | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Analytics | CRM |
|
2014 | 2015 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Enablement | CRM |
|
2023 | 2023 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
iPaaS (Integration Platform as a Service) | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2013 | 2013 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2012 | 2012 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at International SOS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by International SOS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD International SOS Technographics
International SOS is a Retail organization based in Singapore,
with around 20 employees and annual revenues of $2.0 million.
International SOS operates a diverse technology stack with applications such as
Infor SunSystems, SAP SuccessFactors Compensation and Tawk.to,
covering areas like ERP Financial, Compensation Management and Chatbots and Conversational AI.
International SOS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, SAP and Tawk.to.
International SOS recently adopted applications including
6sense Account Engagement Platform in 2023, Spekit in 2023 and Cisco VoIP in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of International SOS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates International SOS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete International SOS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.