International Wine Accessories
1445 N. McDowell Blvd,
Petaluma, 94954, CA,
United States
Petaluma, 94954, CA,
United States
1 707-794-8000
Consumer Packaged Goods
International Wine Accessories Technographics
International Wine Accessories Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by International Wine Accessories and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 International Wine Accessories employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that International Wine Accessories has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2023, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems International Wine Accessories is running and its propensity to invest more and deepen its relationship with Oracle , LivePerson , Velaro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing International Wine Accessories revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for International Wine Accessories intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
International Wine Accessories Tech Stack and Enterprise Applications
International Wine Accessories ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, International Wine Accessories deployed Oracle NetSuite ERP. Oracle NetSuite ERP serves as the companys ERP Financial platform for core accounting and commerce finance functions.
The implementation concentrated on standard ERP Financial capabilities, configured for general ledger, accounts receivable, accounts payable, billing, revenue recognition and basic inventory accounting to support order to cash workflows. Oracle NetSuite ERP was used to instrument invoicing and revenue processes that are tied directly to online sales activity.
The deployment includes an integration between Oracle NetSuite ERP and the company website to capture orders and synchronize sales and inventory data, enabling transactional flow from ecommerce into finance. Operational ownership covers finance, sales order processing and operations across the United States workforce.
Governance and rollout workstreams established centralized financial processes, a standardized chart of accounts, role based access controls and approval workflows to support recurring close and billing operations. The profile reflects an ERP Financial implementation scaled to a 100 employee consumer packaged goods firm using Oracle NetSuite ERP on its website.
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International Wine Accessories AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 International Wine Accessories deployed LivePerson Conversational Cloud on its website to introduce on site messaging and automated chat capabilities. International Wine Accessories implemented LivePerson Conversational Cloud, a Chatbots and Conversational AI solution, to support customer service and ecommerce support workflows tied directly to the online storefront and customer engagement touchpoints. The implementation situates the application at the web channel as the primary conversational entry point for shoppers and service inquiries.
Configuration and functional coverage center on conversational flow design, automated response engines, intent classification, and staged escalation to human agents through live agent handoff. Standard modules associated with LivePerson Conversational Cloud in this context include bot scripting, session routing, message orchestration, and conversational analytics instrumentation to monitor chat interactions on the site. Operational scope is focused on front line customer service and online sales support within the company website environment.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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International Wine Accessories Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, International Wine Accessories implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment established Google Workspace (Formerly Google G-Suite) as the primary productivity and corporate communications suite supporting email, calendaring, document collaboration, and meetings for the organization.
The implementation uses a cloud native, multi tenant SaaS architecture with domain level administration and an Admin console to manage users and groups. Core Collaboration capabilities implemented include Gmail for corporate email, Google Calendar for scheduling, Google Drive and shared drives for content storage, Docs and Sheets for collaborative authoring, and Meet for virtual meetings, aligning with typical Collaboration functional workflows.
Operational coverage is organization wide for a 100 employee consumer packaged goods company, impacting business functions such as sales, marketing, operations, and customer service through centralized content repositories and collaborative document workflows. Governance is structured around tenant administration, delegated admin roles, user provisioning and group management, and sharing and access controls that enforce information governance across the Google Workspace tenant. The company also surfaces evidence of Google Workspace usage on its public website.
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International Wine Accessories eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2013 | 2013 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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International Wine Accessories CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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International Wine Accessories IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at International Wine Accessories
| First Name | Last Name | Title | Function | Department | Phone | |
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President Emeritus | CXO | Finance | |
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Development Director | Director | Finance | |
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National Director of Sales & Customer Service | Director | Customer Service | |
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Apps Being Evaluated by International Wine Accessories Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from International Wine Accessories IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the International Wine Accessories digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD International Wine Accessories Technographics
International Wine Accessories is a Consumer Packaged Goods organization based in United States,
with around 100 employees and annual revenues of $15.0 million.
International Wine Accessories operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LivePerson Conversational Cloud and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
International Wine Accessories has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LivePerson and Google.
International Wine Accessories recently adopted applications including
Oracle NetSuite ERP in 2023, LexisNexis ThreatMetrix in 2022 and Velaro Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of International Wine Accessories’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates International Wine Accessories’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete International Wine Accessories technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.