Invictus Family Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Invictus Family and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Invictus Family employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Invictus Family has purchased the following applications: Novochat for Chatbots and Conversational AI in 2020, GoDaddy Webmail for Collaboration in 2020, GoDaddy for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Invictus Family is running and its propensity to invest more and deepen its relationship with Novochat , GoDaddy , Fastly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Invictus Family revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Invictus Family intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Novochat | Legacy | Novochat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Invictus Family deployed Novochat, implementing a Chatbots and Conversational AI solution on its Singapore-based education website. The deployment focused on automating front-line digital engagement for admissions inquiries and student support, connecting conversational interfaces to existing web touchpoints and departmental workflows across marketing and student services.
Novochat was configured with standard conversational modules including intent classification, dialog tree orchestration, FAQ automation, session management, and lead capture forms. Configuration work emphasized conversational flow design, training of intent models and entity extraction for education-specific queries, and provisioning of agent handoff triggers to route conversations that required human follow up.
The chatbot widget is embedded in the public site which is delivered using Phusion Passenger, indicating a server side hosting model for the web application and static assets that surface the Novochat interface. Operational governance established content update workflows owned by marketing and student services, iterative model retraining cycles, and monitoring of conversation logs for quality assurance and ongoing tuning of the Chatbots and Conversational AI deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2020 | 2020 |
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