Regina, S4S 7H1, SK,
Canada
ISM Canada Technographics
ISM Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ISM Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 ISM Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ISM Canada has purchased the following applications: Microsoft Power BI for Analytics and BI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, VisualVisitor for Sales Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ISM Canada is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , VisualVisitor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ISM Canada revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ISM Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ISM Canada Tech Stack and Enterprise Applications
ISM Canada Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, ISM Canada implemented Microsoft Power BI as the centerpiece of an Analytics and BI program to centralize reporting for the professional services firm. The project included design and implementation of data marts and data warehouses to provide a consolidated analytical layer for finance, project delivery, and executive reporting.
The implementation focused on ETL jobs development and execution using SQL Server Integration Services SSIS, construction of semantic models with SQL Server Analysis Services SSAS, and paginated reporting with SQL Server Reporting Services SSRS, alongside interactive dashboards and datasets authored in Microsoft Power BI. SSIS packages were developed to standardize data ingestion and transformation, while SSAS models provided measure definitions and dimensional hierarchies consumed by Power BI.
Architecturally the solution used a SQL Server based data mart layer as the authoritative analytical store, with ETL orchestration executing against operational source systems and the warehouse. Microsoft Power BI served as the visualization and distribution layer, connecting to SSAS models and the data mart to deliver curated datasets and published reports for business users.
Governance and process changes emphasized package version control for SSIS, model lifecycle management for SSAS, and report publication standards for Microsoft Power BI, creating a formal promotion workflow from development to production. Implementation scope covered enterprise reporting needs and established repeatable development patterns for the Analytics and BI environment.
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ISM Canada Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, ISM Canada deployed Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities. Cisco Webex Meetings is embedded on ISM Canada’s website and is used to host client-facing sessions and internal virtual meetings across the professional services organization.
The implementation emphasizes standard Audio Video and Web Conferencing functional modules, including scheduled and ad hoc video sessions, screen sharing, meeting recording, and participant controls and management. Operational coverage centers on client engagement and delivery teams, with administration and meeting provisioning managed through centralized IT governance combined with website-embedded meeting workflows to streamline access for clients and staff.
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Collaboration | Collaboration |
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2021 | 2021 |
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ISM Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VisualVisitor | Legacy | VisualVisitor | Sales Automation | CRM | n/a | 2021 | 2021 |
In 2021, ISM Canada implemented VisualVisitor on its public website. The VisualVisitor deployment is characterized as a Sales Automation implementation aimed at improving inbound lead visibility and accelerating prospect qualification for the professional services firm.
The implementation embeds VisualVisitor tracking scripts across the corporate site to capture visitor behavior, perform IP to company identification, and surface contact enrichment and real time alerting for sales outreach. Configuration work focused on site level tagging, rule based visitor identification, and the creation of qualification workflows that route prospects to sales and marketing stakeholders.
Operational coverage centers on ISM Canada sales and marketing functions, with collected visitor intelligence exported for use by internal teams to prioritize outreach and inform qualification. The system is instrumented on public web properties, so visitor identification and alerting operate as a front line input to lead handling and campaign follow up activities.
Governance for the rollout emphasized web tag ownership and process handoffs between marketing and sales, with marketing responsible for script management and sales responsible for follow up rules and response cadence. VisualVisitor is used as the Sales Automation layer on ISM Canada web properties to connect anonymous web activity to actionable lead qualification and sales engagement workflows.
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ISM Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ISM Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director, Business Analytics | Director | Finance | ||||
| Finance Manager | Manager | Finance | ||||
| Director, Application Services | Director | IT |
Apps Being Evaluated by ISM Canada Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||