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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

ISS FACILITY SERVICES LIMITED Tech Stack and Enterprise Applications

ISS FACILITY SERVICES LIMITED ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
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Insight
SAP Legacy SAP Business One ERP Financial ERP n/a 2017 2018
In 2017 ISS FACILITY SERVICES LIMITED implemented SAP Business One as its ERP Financial platform to centralize core finance and quote to cash workflows across its United Kingdom operations. The deployment emphasized SAP Business One financial modules alongside order management and receivables functionality to support cross-functional dependencies between sales quoting and accounts receivable. Configuration work focused on general ledger, accounts payable and receivable, revenue recognition workflows, and order-to-cash orchestration typical for an ERP Financial implementation. Implementers configured business rules and master data controls to preserve transactional integrity, and designed BI-ready data models to support reporting and analysis within the SAP Business One environment. Operational integration included ETL and reporting patterns aligned to the BI skillset described, with SQL based extracts and transformations using SSIS and T-SQL feeding visualization via Tableau and advanced Excel including VBA macros. Teams were expected to operate directly on production databases when necessary, while applying caution for performance impacts and data integrity, and to maintain close coordination between finance, sales, and BI teams for data consistency. Governance and quality assurance emphasized structured testing and Agile delivery routines, including end to end business process testing, test documentation tied to acceptance criteria, defect triage and resolution, and controlled production change practices. Staffing expectations reflected this model, requiring SAP Business One experience, strong SQL and BI capabilities, testing discipline, and the ability to translate client requirements into system configuration and test cases.
Expense Management ERP 2018 2018
ISS FACILITY SERVICES LIMITED CRM
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Upland Software Legacy Upland Adestra Marketing Automation CRM n/a 2015 2015
In 2015, ISS FACILITY SERVICES LIMITED implemented Upland Adestra to establish an enterprise Marketing Automation capability for web and email communications. The deployment used Upland Adestra as a cloud-hosted marketing automation platform to centralize campaign delivery and subscriber management for their public website. The implementation focused on core Marketing Automation functions, including email campaign management, list segmentation, automated workflow orchestration, subscription and consent management, and web form capture. Upland Adestra was configured for template-driven campaign execution, scheduled sends, and behavioral-triggered messaging consistent with category-standard automation workflows. Upland Adestra is used on the ISS public website, https://www.issworld.com/, with the application embedded to support form capture and on-site engagement tracking for marketing and customer communications. Operational ownership sits with marketing and digital channels teams, who coordinate content, segmentation, and schedule governance. Governance emphasized centralized campaign calendar control and consent management to align email sends with corporate communication policies, while configuration work prioritized reusable templates and automation rules to standardize cross-site communications. The narrative reflects ISS FACILITY SERVICES LIMITED Upland Adestra Marketing Automation implementation and its role in orchestrating web and email engagement.
ISS FACILITY SERVICES LIMITED PaaS
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SMTP2GO Legacy SMTP2GO Transactional Email PaaS n/a 2019 2019
In 2019 ISS FACILITY SERVICES LIMITED implemented SMTP2GO as its Transactional Email solution, configuring SMTP2GO to handle website-originated message delivery for the corporate web estate. SMTP2GO is used on the ISS website to provide a managed SMTP relay for transactional workflows tied to web forms and application notifications. The implementation centers on SMTP relay configuration within the website application stack, leveraging SMTP2GO capabilities for authenticated SMTP delivery, delivery retries, bounce and complaint handling, and delivery reporting. Configuration work included integration of website mail streams with SMTP2GO endpoints and standard email authentication setup such as SPF and DKIM to improve deliverability for transactional messages. Operational ownership is aligned with web operations and corporate digital communications, where SMTP2GO supplies the Transactional Email channel for customer notifications and site contact flows. Governance focused on centralizing SMTP credentials and delivery monitoring within IT, with routine delivery reporting and bounce management feeding into web operations and customer service workflows.
Transactional Email PaaS 2019 2019

IT Decision Makers and Key Stakeholders at ISS FACILITY SERVICES LIMITED

First Name Last Name Title Function Department Email Phone
Regional CFO, Northern Europe Region CXO Finance
Financial Controller Director Finance
Divisional Finance Director Director Finance
Senior HR Business Partner Manager HR
Finance Director Director Finance
Finance Business Partner Manager Finance
Chief Procurement Officer CXO Procurement
IT Manager Manager IT
UK & Ireland Group HR Director Director HR
Payroll Manager Manager Finance
Business Intelligence Manager Manager IT
Head of People Data & Analytics Director HR
IT Director Director IT
Customer Service Director Director Customer Service
Business Transformation & Excellence Director Director Operations

Apps Being Evaluated by ISS FACILITY SERVICES LIMITED Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ISS FACILITY SERVICES LIMITED IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ISS FACILITY SERVICES LIMITED digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ISS FACILITY SERVICES LIMITED Technographics
ISS FACILITY SERVICES LIMITED is a Professional Services organization based in United Kingdom, with around 22281 employees and annual revenues of $1.01 billion.
ISS FACILITY SERVICES LIMITED operates a diverse technology stack with applications such as SAP Business One, Upland Adestra and SMTP2GO, covering areas like ERP Financial, Marketing Automation and Transactional Email.
ISS FACILITY SERVICES LIMITED has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Upland Software and SMTP2GO.
ISS FACILITY SERVICES LIMITED recently adopted applications including SMTP2GO in 2019, Pathwire MailJet in 2019 and SAP Concur Expense in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ISS FACILITY SERVICES LIMITED’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ISS FACILITY SERVICES LIMITED’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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