Weybridge, KT13 0SL,
United Kingdom
ISS FACILITY SERVICES LIMITED Technographics
ISS FACILITY SERVICES LIMITED Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ISS FACILITY SERVICES LIMITED and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22281 ISS FACILITY SERVICES LIMITED employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ISS FACILITY SERVICES LIMITED has purchased the following applications: SAP Business One for ERP Financial in 2017, Upland Adestra for Marketing Automation in 2015, SMTP2GO for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ISS FACILITY SERVICES LIMITED is running and its propensity to invest more and deepen its relationship with SAP , Upland Software , SMTP2GO or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ISS FACILITY SERVICES LIMITED revenues, which have grown to $1.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ISS FACILITY SERVICES LIMITED intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ISS FACILITY SERVICES LIMITED Tech Stack and Enterprise Applications
ISS FACILITY SERVICES LIMITED ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 ISS FACILITY SERVICES LIMITED implemented SAP Business One as its ERP Financial platform to centralize core finance and quote to cash workflows across its United Kingdom operations. The deployment emphasized SAP Business One financial modules alongside order management and receivables functionality to support cross-functional dependencies between sales quoting and accounts receivable.
Configuration work focused on general ledger, accounts payable and receivable, revenue recognition workflows, and order-to-cash orchestration typical for an ERP Financial implementation. Implementers configured business rules and master data controls to preserve transactional integrity, and designed BI-ready data models to support reporting and analysis within the SAP Business One environment.
Operational integration included ETL and reporting patterns aligned to the BI skillset described, with SQL based extracts and transformations using SSIS and T-SQL feeding visualization via Tableau and advanced Excel including VBA macros. Teams were expected to operate directly on production databases when necessary, while applying caution for performance impacts and data integrity, and to maintain close coordination between finance, sales, and BI teams for data consistency.
Governance and quality assurance emphasized structured testing and Agile delivery routines, including end to end business process testing, test documentation tied to acceptance criteria, defect triage and resolution, and controlled production change practices. Staffing expectations reflected this model, requiring SAP Business One experience, strong SQL and BI capabilities, testing discipline, and the ability to translate client requirements into system configuration and test cases.
|
|
|
|
|
Expense Management | ERP |
|
2018 | 2018 |
|
ISS FACILITY SERVICES LIMITED CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Upland Software | Legacy | Upland Adestra | Marketing Automation | CRM | n/a | 2015 | 2015 |
In 2015, ISS FACILITY SERVICES LIMITED implemented Upland Adestra to establish an enterprise Marketing Automation capability for web and email communications. The deployment used Upland Adestra as a cloud-hosted marketing automation platform to centralize campaign delivery and subscriber management for their public website.
The implementation focused on core Marketing Automation functions, including email campaign management, list segmentation, automated workflow orchestration, subscription and consent management, and web form capture. Upland Adestra was configured for template-driven campaign execution, scheduled sends, and behavioral-triggered messaging consistent with category-standard automation workflows.
Upland Adestra is used on the ISS public website, https://www.issworld.com/, with the application embedded to support form capture and on-site engagement tracking for marketing and customer communications. Operational ownership sits with marketing and digital channels teams, who coordinate content, segmentation, and schedule governance.
Governance emphasized centralized campaign calendar control and consent management to align email sends with corporate communication policies, while configuration work prioritized reusable templates and automation rules to standardize cross-site communications. The narrative reflects ISS FACILITY SERVICES LIMITED Upland Adestra Marketing Automation implementation and its role in orchestrating web and email engagement.
|
ISS FACILITY SERVICES LIMITED PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SMTP2GO | Legacy | SMTP2GO | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019 ISS FACILITY SERVICES LIMITED implemented SMTP2GO as its Transactional Email solution, configuring SMTP2GO to handle website-originated message delivery for the corporate web estate. SMTP2GO is used on the ISS website to provide a managed SMTP relay for transactional workflows tied to web forms and application notifications.
The implementation centers on SMTP relay configuration within the website application stack, leveraging SMTP2GO capabilities for authenticated SMTP delivery, delivery retries, bounce and complaint handling, and delivery reporting. Configuration work included integration of website mail streams with SMTP2GO endpoints and standard email authentication setup such as SPF and DKIM to improve deliverability for transactional messages.
Operational ownership is aligned with web operations and corporate digital communications, where SMTP2GO supplies the Transactional Email channel for customer notifications and site contact flows. Governance focused on centralizing SMTP credentials and delivery monitoring within IT, with routine delivery reporting and bounce management feeding into web operations and customer service workflows.
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at ISS FACILITY SERVICES LIMITED
Apps Being Evaluated by ISS FACILITY SERVICES LIMITED Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||