It Global (UK) Ltd.
No.8 Graphite Square,
London, x, SE11 5EE,
United Kingdom
London, x, SE11 5EE,
United Kingdom
44 20 3598 5352
Banking and Financial Services
It Global (UK) Ltd. Technographics
It Global (UK) Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by It Global (UK) Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 It Global (UK) Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that It Global (UK) Ltd. has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Hotjar for Customer Experience in 2020, New Relic APM for Application Performance Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems It Global (UK) Ltd. is running and its propensity to invest more and deepen its relationship with Google , Contentsquare , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing It Global (UK) Ltd. revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for It Global (UK) Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
It Global (UK) Ltd. Tech Stack and Enterprise Applications
It Global (UK) Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, It Global (UK) Ltd. deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Google Workspace (Formerly Google G-Suite) is referenced on the company website and functions as the primary Collaboration tool supporting corporate email, calendaring, and document co-authoring across the organization’s UK operations and its 350 employees.
The deployment uses Google Workspace’s cloud-hosted SaaS architecture with a centralized admin console for user and group provisioning, domain and email routing management, and standard access controls. Implemented capabilities include hosted Gmail, Google Calendar, Google Drive, and Docs based collaboration, along with administrative controls for account lifecycle and data governance, aligning the Collaboration platform with corporate communications and knowledge workflows.
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It Global (UK) Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, It Global (UK) Ltd. deployed Hotjar on its public website. Hotjar is deployed as a Customer Experience solution and was implemented as a client side behavioral analytics tag to instrument web pages and capture qualitative user interactions.
The deployment leverages Hotjar capabilities such as session recordings, heatmaps, funnel analysis, and on site feedback polls and surveys to surface user behavior across digital touch points. Operational ownership is concentrated in product, UX, and marketing functions, using Hotjar for session playback, form and funnel diagnostics, and on page feedback to inform UX prioritization. Governance and data collection are aligned with consent driven web analytics practices and tag management decisions to control scope of behavioral data captured by Hotjar.
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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It Global (UK) Ltd. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2016 | 2016 |
In 2016, It Global (UK) Ltd. implemented New Relic APM for Application Performance Management on its public website. The deployment focused on end to end visibility for the company website, instrumenting application and browser telemetry to capture request performance and error rates in production.
New Relic APM was configured to provide application instrumentation, transaction tracing, error analytics, real time metrics and dashboarding to support web performance analysis. Browser monitoring and server agent instrumentation were applied to surface slow transactions, SQL and external call latency, and uncaught exceptions, aligning observability data with engineering workflows.
The implementation used a SaaS monitoring plane to collect telemetry from the website, feeding centralized dashboards and alerting streams consumed by site reliability, engineering and digital channels teams. Operational coverage targeted the web application surface, with monitoring data used for incident triage and ongoing performance tuning.
Governance emphasized dashboard standardization and alert threshold configuration to ensure actionable signals for on call and development teams, with a phased rollout across the website to validate instrumentation and tune noise levels. New Relic APM provided the primary Application Performance Management capability for web channel monitoring and operational observability.
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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It Global (UK) Ltd. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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It Global (UK) Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at It Global (UK) Ltd.
| First Name | Last Name | Title | Function | Department | Phone | |
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Company Director | Director | Finance | |
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General Manager - United Kingdom | Manager | Finance | |
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Group Financial Controller and Company Secretary | Manager | Finance | |
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Finance Director / UK General Manager | Manager | Finance | |
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Assistant Accountant/Payroll | Manager | Finance | |
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Accountant | Manager | Finance | |
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ICT Manager | Manager | Finance | |
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Managing Director | Director | Finance | |
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CFO | CXO | Finance | |
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Director, Financial Solutions | Director | Finance | |
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Head of Customer Success | Director | Customer Service | |
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Client Services Manager | Manager | Customer Service | |
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Client Services Manager | Manager | Customer Service | |
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Director of Recruiter Sales | Director | HR | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by It Global (UK) Ltd. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from It Global (UK) Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the It Global (UK) Ltd. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD It Global (UK) Ltd. Technographics
It Global (UK) Ltd. is a Banking and Financial Services organization based in United Kingdom,
with around 350 employees and annual revenues of $80.0 million.
It Global (UK) Ltd. operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Hotjar and New Relic APM,
covering areas like Collaboration, Customer Experience and Application Performance Management.
It Global (UK) Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Contentsquare and New Relic.
It Global (UK) Ltd. recently adopted applications including
Hubspot Marketing Automation in 2021, Google Cloud Platform (GCP) in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of It Global (UK) Ltd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates It Global (UK) Ltd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete It Global (UK) Ltd. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.