AI Buyer Insights:

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

iTel Networks Inc
Location
1850 Mission Flats Rd,
Kamloops, V2C 1A9, BC,
Canada
Website
https://www.itel.com/
Phone
1 888-899-4835
Artw industry
Communications
Employee
Revenue

iTel Networks Inc Technographics

iTel Networks Inc Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by iTel Networks Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 iTel Networks Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that iTel Networks Inc has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Hubspot CRM for CRM in 2015, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems iTel Networks Inc is running and its propensity to invest more and deepen its relationship with Adobe Systems , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing iTel Networks Inc revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iTel Networks Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

iTel Networks Inc Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, iTel Networks Inc deployed Adobe Connect on its public website as its Audio Video and Web Conferencing solution. Adobe Connect is implemented to deliver browser-based meeting rooms and webinar experiences for external customer interactions and online product demonstrations. The deployment is web-embedded and leverages Adobe Connect meeting and webinar modules, including virtual rooms, shared content, and recording capabilities, to support sales demonstrations and customer support touchpoints. Operational coverage centers on customer-facing teams accessed through the corporate site, with governance oriented around centralized session scheduling, content publishing controls, and role-based access management provided by Adobe Connect.
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2013 2013
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot CRM CRM CRM n/a 2015 2015
In 2015, iTel Networks Inc implemented Hubspot CRM as its CRM to capture and manage inbound website leads. The deployment is focused on contact and deal management for sales and marketing teams at the Canada-based communications provider, with Hubspot CRM embedded on the corporate website to power form capture and initial lead qualification. Configuration includes centralized contact records, web form-based lead capture, lead assignment workflows, and a visual sales pipeline reflecting telecom-focused qualification stages. Standard CRM capabilities such as email activity logging, task queuing, automated lead routing, and custom properties are applied to operationalize qualification and seller follow up. Governance emphasizes a single source of truth for contacts and standardized pipeline stages to align marketing capture with sales execution.
Customer Experience CRM 2019 2019
Customer Support CRM 2015 2015
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2021 2021
In 2021, iTel Networks Inc implemented Atlassian Jira Service Desk to deliver IT Service Management through its public website. The deployment embeds a customer-facing service portal on the corporate site to capture incident reports and service requests and route them into Atlassian Jira Service Desk queues for structured processing. Atlassian Jira Service Desk was configured to support request types and custom forms, agent queues, SLA tracking, and automation rules that standardize ticket intake, triage, and escalation workflows consistent with IT Service Management practices. The configuration includes knowledge base linking and priority-based queues to improve triage efficiency and enforce routing and escalation policies inside the application. Operational ownership is centered in the support and operations functions, with the website portal serving as the primary intake channel and governance focused on request classification, SLA definitions, and role-based agent permissions. The implementation consolidates customer touchpoints onto the website and establishes a system-oriented ticket lifecycle for ongoing service orchestration and operational consistency.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2021 2021
SD-WAN IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at iTel Networks Inc
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by iTel Networks Inc Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD iTel Networks Inc Technographics

iTel Networks Inc is a Communications organization based in Canada, with around 110 employees and annual revenues of $20.0 million.

iTel Networks Inc operates a diverse technology stack with applications such as Adobe Connect, Hubspot CRM and Atlassian Jira Service Desk, covering areas like Audio Video and Web Conferencing, CRM and IT Service Management.

iTel Networks Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems, HubSpot and Atlassian.

iTel Networks Inc recently adopted applications including Hubspot Marketing Automation in 2021, Atlassian Jira Service Desk in 2021 and Cloudflare CDN in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of iTel Networks Inc’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates iTel Networks Inc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete iTel Networks Inc technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.