itemis
Am Brambusch 15,
Lunen, 44536,
Germany
Lunen, 44536,
Germany
49 23 1986 0606
Professional Services
itemis Technographics
itemis Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by itemis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 itemis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that itemis has purchased the following applications: Personio ATS for Applicant Tracking System in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems itemis is running and its propensity to invest more and deepen its relationship with Personio , HubSpot , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing itemis revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for itemis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
itemis Tech Stack and Enterprise Applications
itemis HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Personio | Legacy | Personio ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, itemis implemented Personio ATS as their Applicant Tracking System. itemis uses Personio ATS on their website to capture candidate applications and route submissions into a centralized recruiting pipeline. The deployment supports the companys HR and recruiting teams and aligns applicant intake directly with public job postings on the itemis website.
Configuration focused on standard Applicant Tracking System capabilities such as job posting management, configurable application forms, candidate profiling, pipeline stages, interview scheduling, and offer tracking. The Personio ATS installation is integrated with the itemis careers pages so applications are ingested into a central candidate database, and access is scoped to HR staff and hiring managers through role based permissions and workflow rules. Governance emphasized standardized hiring workflows and centralized candidate recordkeeping to operationalize recruiting across itemis in Germany.
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itemis AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, itemis deployed Hubspot Live Chat on its public website to handle incoming customer inquiries and to provide real time engagement for prospects. The implementation uses Hubspot Live Chat as a Chatbots and Conversational AI solution to support customer engagement and lead capture for its professional services operations in Germany. The deployment is narrowly scoped to web based touchpoints and is positioned to surface inbound requests to commercial and delivery stakeholders rather than as a broad enterprise messaging layer.
The Hubspot Live Chat implementation at itemis includes a live chat widget, automated conversational flows for initial qualification, and transcript capture to preserve conversation context for follow up. Configuration emphasizes routing and handoff into sales and support workflows, with conversational templates and response rules managed by marketing and customer service stakeholders to ensure consistent messaging. Governance focuses on chat operation, moderation and escalation workflows, with ongoing tuning of conversation scripts consistent with Chatbots and Conversational AI best practices.
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itemis Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, itemis deployed Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities embedded on its website. The deployment positioned Cisco Webex Meetings as the primary virtual meeting platform for remote collaboration, client-facing workshops, and internal coordination across the company.
The implementation focused on standard Audio Video and Web Conferencing functional modules, including scheduled and ad hoc meeting orchestration, HD video and audio, screen sharing and content presentation, meeting recording and playback, and participant controls for host moderation. Cisco Webex Meetings was configured to surface join links and meeting scheduling through the corporate website, providing a single access path for external clients and internal users while preserving centralized meeting administration.
Operational coverage centered on engineering teams, consultancy and client engagement functions across itemis Germany offices, with administrative governance applied through role based access, meeting policy configuration, and centralized user provisioning. The deployment emphasized platform-level security and meeting governance typical of Audio Video and Web Conferencing implementations, aligning itemis Cisco Webex Meetings Audio Video and Web Conferencing to core business functions for client delivery and distributed team collaboration.
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2022 | 2022 |
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itemis Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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itemis CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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itemis ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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itemis PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2016 | 2016 |
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itemis IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at itemis
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by itemis Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from itemis IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the itemis digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD itemis Technographics
itemis is a Professional Services organization based in Germany,
with around 250 employees and annual revenues of $35.0 million.
itemis operates a diverse technology stack with applications such as
Personio ATS, Hubspot Live Chat and Cisco Webex Meetings,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
itemis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Personio, HubSpot and Cisco Systems.
itemis recently adopted applications including
Slack Connect in 2022, New Relic APM in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of itemis’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates itemis’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete itemis technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.