ITESOFT
Parc dAndron Le Sequoia,
Montpellier, 30470,
France
Montpellier, 30470,
France
33 1 5591-9898
Professional Services
ITESOFT Technographics
ITESOFT Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ITESOFT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 ITESOFT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ITESOFT has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ITESOFT is running and its propensity to invest more and deepen its relationship with HubSpot , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ITESOFT revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ITESOFT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITESOFT Tech Stack and Enterprise Applications
ITESOFT AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 ITESOFT deployed Hubspot Live Chat on its corporate website. The deployment uses Hubspot Live Chat within the Chatbots and Conversational AI category to capture visitor conversations and route inbound inquiries into the company’s customer engagement channels.
Configuration centers on chat widget embedding and chatflow configuration, with Hubspot Live Chat creating or enriching contact records in the HubSpot CRM and centralizing conversations in the HubSpot conversations inbox. Operational ownership spans marketing, sales, and customer service functions, and governance includes routing rules, standardized response templates, and bot to human handoff procedures to manage conversational workflows.
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ITESOFT Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 ITESOFT implemented Cisco Webex Meetings to standardize its Audio Video and Web Conferencing capabilities across the company. The 220 employee professional services firm deployed Cisco Webex Meetings as a cloud hosted meeting and webinar platform to support both internal collaboration and customer facing sessions embedded on its corporate website.
Configuration focused on core conferencing workflows typical of the category, including meeting scheduling, video and audio conferencing, screen sharing, and branded participant entry points for customer meetings. Cisco Webex Meetings was configured with meeting templates and user access controls to align with ITESOFT operational needs, and the platform was surfaced directly on the website to simplify customer access to live demonstrations and support calls.
Operational coverage included sales, delivery, and client support teams, with rollout organized to provision corporate users and establish meeting governance. Governance workstreams emphasized standardized scheduling practices, access permissions, and consistent branding for customer facing conference pages, reflecting a centralized approach to conference policy and user management at ITESOFT.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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ITESOFT Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 ITESOFT implemented DocuSign eSignature as a Digital Signing capability on its public website. DocuSign eSignature provides electronic signature capture, routing, authentication prompts, and an immutable audit trail for customer facing documents served through web forms and outbound document links. This situates DocuSign eSignature as the web based signing layer within ITESOFT's external document workflows.
Configuration emphasized embedding DocuSign eSignature workflows into website touchpoints to support contract execution, consent capture, and document acceptance for sales and professional services processes. Operational scope is customer facing and web delivered, with Digital Signing functional terminology such as signature capture, authentication, routing, and audit logging describing the implemented modules. Governance and workflow controls were applied to signature routing and approval sequences to standardize document acceptance across sales, legal, and customer onboarding.
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Web Content Management | Content Management |
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2021 | 2021 |
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ITESOFT CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2015 | 2015 |
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ITESOFT IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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ITESOFT CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at ITESOFT
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ITESOFT Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ITESOFT IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ITESOFT digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ITESOFT Technographics
ITESOFT is a Professional Services organization based in France,
with around 220 employees and annual revenues of $25.0 million.
ITESOFT operates a diverse technology stack with applications such as
Hubspot Live Chat, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.
ITESOFT has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Cisco Systems and DocuSign.
ITESOFT recently adopted applications including
Hubspot Marketing Automation in 2022, Cloudflare CDN in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ITESOFT’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ITESOFT’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ITESOFT technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.