Bath, x, BA1 3DS,
United Kingdom
Ivc Midco Ltd. Technographics
Ivc Midco Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ivc Midco Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 Ivc Midco Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ivc Midco Ltd. has purchased the following applications: Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ivc Midco Ltd. is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Proofpoint or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ivc Midco Ltd. revenues, which have grown to $249.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ivc Midco Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ivc Midco Ltd. Tech Stack and Enterprise Applications
Ivc Midco Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Ivc Midco Ltd. implemented Microsoft 365 for Collaboration. The deployment was provisioned as a cloud tenant to support organization wide productivity and clinical communications across Independent Vet Care United Kingdom operations, serving corporate and veterinary practice staff. Public site references indicate Microsoft 365 is used on their website.
The Microsoft 365 deployment includes core Collaboration capabilities such as Exchange Online email, SharePoint Online content management, OneDrive file sync, and Microsoft Teams communications, reflecting standard functional modules of the Collaboration category. Administration and access control are managed through Microsoft identity services and tenant administration, with policy controls and role based administration to align clinical and corporate workflows. The implementation centralizes email, document collaboration, and team communication to support business functions including clinical operations, HR, and administration.
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Ivc Midco Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016 Ivc Midco Ltd. deployed Zendesk Service to provide customer-facing support, embedding Zendesk Service on the Independent Vet Care website to deliver Customer Support functionality. The deployment positions Ivc Midco Ltd. Zendesk Service Customer Support as the primary web channel for client inquiries and ticket intake across its online presence.
The implementation leverages category-standard capabilities including a web support widget and embedded request forms for web-initiated ticket creation, centralized ticketing and ticket lifecycle management, email channel handling, and a structured knowledge base to surface self-service content. Configuration work included agent workspaces, predefined macros and templates, and rule-based ticket routing to organize incoming requests into triage queues and priority levels consistent with service desk workflows.
Integration was executed through the website embed for direct case capture, and operational coverage focuses on client-facing support and practice operations teams serving Independent Vet Care sites across the United Kingdom. The solution supports standard Customer Support functions such as case intake, assignment, escalation, and knowledge management across the companys veterinary practice network.
Governance was established through configured agent workflows, ticket ownership and escalation policies, and knowledge article lifecycle controls to maintain response consistency and content accuracy. The implementation emphasizes operationalizing web-to-ticket flows and agent routing to manage ongoing support activity using Zendesk Service.
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Ivc Midco Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Ivc Midco Ltd. implemented Microsoft Azure Cloud Services to host its public website and support digital customer touchpoints. The deployment aligns with Application Hosting and Computing Services and underpins the company website that serves Independent Vet Care operations in the United Kingdom.
The implementation leverages Microsoft Azure Cloud Services platform and infrastructure capabilities, including platform level web app hosting, virtual compute for application workloads, object storage for static assets, and content delivery capabilities for public site performance. Configuration emphasis is on standard cloud constructs such as subscriptions, resource groups, and role based access to segregate development and production web assets.
Operational coverage centers on web operations, IT infrastructure, and digital marketing functions, with the website and associated customer facing services running in the Azure environment. Integration points are category aligned and include the organization content management system, DNS and certificate management, and cloud native monitoring and logging to provide operational telemetry for web services.
Governance and rollout are structured around central IT control of cloud resources, with policy driven provisioning, identity and access management, and environment separation to enforce change control and compliance for the public site. The narrative reflects an application hosting and compute oriented implementation of Microsoft Azure Cloud Services supporting Ivc Midco Ltd. web presence and digital channels.
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Ivc Midco Ltd. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ivc Midco Ltd.
Apps Being Evaluated by Ivc Midco Ltd. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||