Sydney, 2000, NSW,
Australia
Ivory Group Technographics
Ivory Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ivory Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 94 Ivory Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ivory Group has purchased the following applications: Astute Payroll for Payroll in 2021, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ivory Group is running and its propensity to invest more and deepen its relationship with Astute Payroll , Recruit Wizard , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ivory Group revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ivory Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ivory Group Tech Stack and Enterprise Applications
Ivory Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Astute Payroll | Legacy | Astute Payroll | Payroll | HCM | n/a | 2021 | 2021 |
In 2021, Ivory Group implemented Astute Payroll as its Payroll solution. Astute Payroll is accessible via a branded employee portal on the Ivory Group website and is used to manage payroll operations for the company’s 94 employees in Australia.
Functionally, Astute Payroll is deployed to deliver core Payroll capabilities including pay run management, statutory tax and superannuation calculations for Australian payroll, electronic payslip distribution and employee self-service through the web portal. Operational ownership is centered on HR and Finance for payroll administration, pay processing and statutory compliance workflows, with the Astute Payroll application serving as the primary system for those business functions.
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Recruiting | HCM |
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2016 | 2016 |
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Ivory Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Ivory Group deployed Ruby Live Chat on their website. Ivory Group implemented Ruby Live Chat, a Chatbots and Conversational AI application, to support customer service and lead capture on its corporate site.
The deployment centers on an embedded web chat widget and a cloud hosted agent console providing real time messaging, visitor engagement, chat transcript capture, and conversation routing capabilities consistent with the Chatbots and Conversational AI category. Configuration work emphasized front end widget behavior, agent workflow settings, and transcript logging to align conversational handling with professional services client intake and support processes, with operational coverage focused on the Ivory Group website and other customer facing channels.
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Ivory Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Ivory Group implemented Microsoft 365, deploying the Microsoft 365 Collaboration suite across the organization. The implementation establishes a cloud-hosted Microsoft 365 tenant for the Australian professional services firm, providing a centralized collaboration fabric for employees and corporate operations.
The deployment leverages core Microsoft 365 collaboration capabilities such as Exchange Online for email and calendaring, SharePoint for document management and intranet content, and Microsoft Teams for real-time collaboration and meetings. Microsoft 365 is used to centralize user identity, mailbox services, document libraries, and team workspaces consistent with Collaboration category functionality.
Publicly observable traces of Microsoft 365 on the company website indicate the tenant is active alongside their external web presence, signaling integration between the organization’s cloud collaboration tools and customer or partner touchpoints. Operational coverage is organization-wide within Ivory Group’s Australian operations, supporting delivery, administrative, and client-facing business functions.
Configuration and governance follow a tenant-level administration model with role-based access and policy controls to manage users, content, and communications. The Microsoft 365 application is positioned as the primary Collaboration platform for Ivory Group, unifying email, document collaboration, and team communication across the firm.
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Ivory Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Ivory Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Ivory Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ivory Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Ivory Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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