Jack in the Box
9357 Spectrum Center Boulevard,
San Diego, 92123, CA,
United States
San Diego, 92123, CA,
United States
1 858-571-2121
Retail
Jack in the Box Technographics
Jack in the Box Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jack in the Box and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1079 Jack in the Box employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jack in the Box has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Efficient Hire Recruiting & Applicant Tracking for Applicant Tracking System in 2019, Intuit Field Service Management for Field Service Management in 2004 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jack in the Box is running and its propensity to invest more and deepen its relationship with Oracle , Efficient Hire , Workstream or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jack in the Box revenues, which have grown to $1.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jack in the Box intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jack in the Box Tech Stack and Enterprise Applications
Jack in the Box ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
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Jack in the Box HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Efficient Hire | Legacy | Efficient Hire Recruiting & Applicant Tracking | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Jack in the Box implemented Efficient Hire Recruiting & Applicant Tracking. The deployment is classified in the Applicant Tracking System category and is evidenced by multiple Jack in the Box franchise career and job pages hosted on Efficient Apply subdomains.
Efficient Hire Recruiting & Applicant Tracking appears to be used for career site hosting and candidate intake workflows, with the public signal coming from Efficient Apply-hosted franchise pages rather than a vendor press release. The implementation narrative supports typical Applicant Tracking System capabilities such as job posting, applicant apply flows, and onboarding intake, inferred from the presence of branded career pages and application forms.
Operational coverage is franchise-focused, with multiple Jack in the Box franchise career pages hosted on Efficient Apply subdomains across the United States, indicating a rollout model that provisions franchise or site-level career pages. The configuration suggests decentralized franchise recruiting usage while leveraging a centralized vendor-hosted application and onboarding platform.
Governance and rollout appear to rely on subdomain provisioning and vendor-hosted pages to standardize the candidate apply experience across franchise sites, and the deployment is described as improving the candidate apply experience and speeding hires across the United States.
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Recruiting | HCM |
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2020 | 2020 |
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Talent Sourcing | HCM |
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2025 | 2025 |
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Jack in the Box ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2004 | 2004 |
In 2004, Jack in the Box implemented Intuit Field Service Management to manage facilities and field service operations across its corporate restaurant estate. The engagement focused on Field Service Management capabilities to standardize restaurant maintenance, work order control, and vendor coordination.
Deployment leveraged Corrigo platform capabilities for centralized work order processing, warranty tracking, vendor dispatch orchestration, and facilities maintenance workflow configuration, reflecting core functional modules of Field Service Management. Intuit Field Service Management is powered by Corrigo, and the Corrigo Enterprise case study documents the platform usage that is attributed to IFSM.
Operational coverage spanned corporate-owned restaurant sites where the system managed issuance and lifecycle tracking of work orders, warranty claims, and third-party vendor dispatch for repairs and preventive maintenance. Process instrumentation emphasized service-call avoidance and warranty lifecycle enforcement, aligning field service scheduling, vendor dispatching, and warranty verification workflows across facilities operations.
Governance centralized work order and warranty processes under a single facilities operations model with standardized dispatch rules and warranty tracking workflows to coordinate internal maintenance teams and external vendors. The Corrigo case study cites multi-million dollar savings driven by service-call avoidance and warranty tracking, and that outcome is presented in the context of the Corrigo and Intuit Field Service Management connection.
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Jack in the Box AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Artificial Intelligence Marketing | AI-Powered Application |
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2023 | 2023 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Jack in the Box Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2020 | 2021 |
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Jack in the Box Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Jack in the Box Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2023 | 2025 |
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Content Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Jack in the Box CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2013 | 2013 |
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Jack in the Box EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2020 | 2021 |
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Jack in the Box ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Jack in the Box TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Jack in the Box PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Jack in the Box IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Jack in the Box CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Jack in the Box Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Infrastructure & Network MSP, Workplace & Communications MSP | Managed Services Provider (MSP) |
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2024 | 2026 |
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Jack in the Box Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Jack in the Box
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Strategic Finance Manager | Manager | Finance | |
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Senior Vice President, Controller | VP | Finance | |
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Financial Planning and Analysis Manager | Manager | Finance | |
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Senior Accountant Financial Reporting | Manager | Finance | |
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IT Strategic Operations Manager | Manager | IT | |
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Director of Procurement | Director | Procurement | |
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Vice President - Procurement & Analysis | VP | Procurement | |
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Vice President, Strategic Finance | VP | Finance | |
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CPO Chief People Officer | CXO | HR | |
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VP, Employee Relations & Talent | VP | HR | |
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Senior Manager Talent Acquisition | Manager | HR | |
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Vice President Operations | VP | Operations | |
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Apps Being Evaluated by Jack in the Box Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jack in the Box IT executives and key decision makers. This section highlights Jack in the Box's latest recorded technology evaluations, including IBM AS/400 for ERP Financial on 2025-05-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jack in the Box digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-20 | Jack in the Box | Evaluated | IBM | IBM AS/400 | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Jack in the Box Technographics
Jack in the Box is a Retail organization based in United States,
with around 1079 employees and annual revenues of $1.69 billion.
Jack in the Box operates a diverse technology stack with applications such as
Oracle Cloud ERP, Efficient Hire Recruiting & Applicant Tracking and Intuit Field Service Management,
covering areas like ERP Financial, Applicant Tracking System and Field Service Management.
Jack in the Box has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Efficient Hire and Intuit.
Jack in the Box recently adopted applications including
Harri Talent Attraction in 2025, Deepgram Text to Speech in 2025 and InMoment XI Platform in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jack in the Box’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jack in the Box’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jack in the Box technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.