James and James Fulfilment
Liberty 196, Rhosili Road,
Northampton, NN4 7JE,
United Kingdom
Northampton, NN4 7JE,
United Kingdom
44 33 0822-2792
Transportation
James and James Fulfilment Technographics
James and James Fulfilment Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by James and James Fulfilment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 275 James and James Fulfilment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that James and James Fulfilment has purchased the following applications: Xero for ERP Financial in 2017, hireful ATS for Applicant Tracking System in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems James and James Fulfilment is running and its propensity to invest more and deepen its relationship with Xero , hireful , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing James and James Fulfilment revenues, which have grown to $44.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for James and James Fulfilment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
James and James Fulfilment Tech Stack and Enterprise Applications
James and James Fulfilment ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Clear Books ERP | Xero | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 James and James Fulfilment migrated its accounting environment to Xero as its ERP Financial application. The implementation replaced Clear Books ERP and included migration of payroll from Payroo into Xero payroll, establishing Xero as the primary finance and payroll platform.
The deployment configured Xero core general ledger and journal processing to handle accruals, prepayments and control of all balance sheet accounts, and implemented statutory tax processing for VAT and ESL. Functional streams documented and executed within Xero included PAYE payroll processing, PSA reconciliation, preparation of monthly management accounts, budget analysis and credit control workflows.
Operational coverage extended across the companys UK and US entities with finance processes run centrally by a management accountant who managed two accounts staff. Integration work focused on data migration from Clear Books ERP and consolidation of payroll data from Payroo into Xero, preserving reporting continuity for VAT and payroll across jurisdictions.
Governance centered on month end controls, reconciliations and standardization of management accounts, paired with staff mentoring to embed new workflows and controls. Configuration emphasis included ledger structures and recurring journal automation to support consistent monthly closes for the UK and US companies.
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James and James Fulfilment HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| hireful | Legacy | hireful ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, James and James Fulfilment implemented hireful ATS as their Applicant Tracking System on their external careers site. The deployment uses hireful ATS to host job listings and receive candidate applications directly through the company's website, centralizing recruitment intake for the UK transportation and fulfilment business. The implementation covers HR and recruiting teams across the organization, consolidating vacancy publishing, applicant tracking, and candidate communications into a single system.
Configuration focused on career site integration and applicant workflow management, including job posting templates, candidate application forms, status stage tracking, and recruiter user roles and permissions consistent with an Applicant Tracking System. The solution provides an embedded candidate portal on the public careers page to streamline application submission, automated notifications, and recruiter review queues accessible via the live vacancies site. Governance was structured to centralize vacancy approvals and applicant status transitions within hireful ATS, aligning hiring process ownership and standardizing recruiter workflows.
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Payroll | HCM |
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2017 | 2018 |
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James and James Fulfilment Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, James and James Fulfilment implemented Google Workspace (Formerly Google G-Suite) to provide cloud-hosted collaboration services. James and James Fulfilment uses Google Workspace (Formerly Google G-Suite) as its Collaboration platform supporting internal communication, document collaboration and customer-facing email on the website.
The deployment follows a standard Google Workspace cloud SaaS architecture, with Gmail for corporate email, Google Drive and Google Docs for file storage and collaborative editing, Google Calendar for scheduling and Google Meet for virtual meetings, all managed through the Google Workspace Admin console. Configuration work includes domain provisioning and user account provisioning to align website contact points with corporate mailboxes and collaborative document workflows.
Operational coverage spans the company workforce of approximately 275 employees across UK operations, with adoption centered on business functions such as operations, fulfilment coordination, customer service and back-office administration. Governance is handled via the Google Workspace administrative controls, using role based admin privileges, group management and built in data retention and access controls to enforce account provisioning and policy settings.
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James and James Fulfilment CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics, Lead Generation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2019 |
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Sales Enablement | CRM |
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2022 | 2022 |
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James and James Fulfilment IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at James and James Fulfilment
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief People Officer | CXO | HR | |
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Chief Technology Officer | Board Member | CXO | IT | |
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Head Of Finance | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Head Of Operations (UK & USA) | Director | Finance | |
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Chief Customer Officer | CXO | Customer Service | |
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Head of Client Services | Director | Customer Service | |
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Client Relationship Manager | Manager | Customer Service | |
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Client Services Manager | Manager | Customer Service | |
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Apps Being Evaluated by James and James Fulfilment Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from James and James Fulfilment IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the James and James Fulfilment digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD James and James Fulfilment Technographics
James and James Fulfilment is a Transportation organization based in United Kingdom,
with around 275 employees and annual revenues of $44.0 million.
James and James Fulfilment operates a diverse technology stack with applications such as
Xero, hireful ATS and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Applicant Tracking System and Collaboration.
James and James Fulfilment has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Xero, hireful and Google.
James and James Fulfilment recently adopted applications including
Zendesk Service in 2022, Microsoft Clarity in 2022 and Qwilr in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of James and James Fulfilment’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates James and James Fulfilment’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete James and James Fulfilment technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.