Northampton, NN4 7JE,
United Kingdom
James and James Fulfilment Technographics
James and James Fulfilment Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by James and James Fulfilment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 334 James and James Fulfilment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that James and James Fulfilment has purchased the following applications: hireful ATS for Applicant Tracking System in 2018, Xero for ERP Financial in 2017, Zendesk Service for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems James and James Fulfilment is running and its propensity to invest more and deepen its relationship with hireful , Xero , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing James and James Fulfilment revenues, which have grown to $63.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for James and James Fulfilment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
James and James Fulfilment Tech Stack and Enterprise Applications
James and James Fulfilment HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| hireful | Legacy | hireful ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2020, James and James Fulfilment implemented hireful ATS as their Applicant Tracking System on their external careers site. The deployment uses hireful ATS to host job listings and receive candidate applications directly through the company's website, centralizing recruitment intake for the UK transportation and fulfilment business. The implementation covers HR and recruiting teams across the organization, consolidating vacancy publishing, applicant tracking, and candidate communications into a single system.
Configuration focused on career site integration and applicant workflow management, including job posting templates, candidate application forms, status stage tracking, and recruiter user roles and permissions consistent with an Applicant Tracking System. The solution provides an embedded candidate portal on the public careers page to streamline application submission, automated notifications, and recruiter review queues accessible via the live vacancies site. Governance was structured to centralize vacancy approvals and applicant status transitions within hireful ATS, aligning hiring process ownership and standardizing recruiter workflows.
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Payroll | HCM |
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2017 | 2018 |
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James and James Fulfilment ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Clear Books ERP | Xero | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 James and James Fulfilment migrated its accounting environment to Xero as its ERP Financial application. The implementation replaced Clear Books ERP and included migration of payroll from Payroo into Xero payroll, establishing Xero as the primary finance and payroll platform.
The deployment configured Xero core general ledger and journal processing to handle accruals, prepayments and control of all balance sheet accounts, and implemented statutory tax processing for VAT and ESL. Functional streams documented and executed within Xero included PAYE payroll processing, PSA reconciliation, preparation of monthly management accounts, budget analysis and credit control workflows.
Operational coverage extended across the companys UK and US entities with finance processes run centrally by a management accountant who managed two accounts staff. Integration work focused on data migration from Clear Books ERP and consolidation of payroll data from Payroo into Xero, preserving reporting continuity for VAT and payroll across jurisdictions.
Governance centered on month end controls, reconciliations and standardization of management accounts, paired with staff mentoring to embed new workflows and controls. Configuration emphasis included ledger structures and recurring journal automation to support consistent monthly closes for the UK and US companies.
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James and James Fulfilment CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics, Lead Generation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2019 |
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Sales Enablement | CRM |
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2022 | 2022 |
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James and James Fulfilment Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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James and James Fulfilment IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at James and James Fulfilment
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief People Officer | CXO | HR | |
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Chief Technology Officer | Board Member | CXO | IT | |
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Head Of Finance | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Head Of Operations (UK & USA) | Director | Finance | |
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Chief Customer Officer | CXO | Customer Service | |
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Head of Client Services | Director | Customer Service | |
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Client Relationship Manager | Manager | Customer Service | |
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Client Services Manager | Manager | Customer Service | |
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Apps Being Evaluated by James and James Fulfilment Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||