JD Sports
JD Sports Technographics
JD Sports Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JD Sports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 73519 JD Sports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JD Sports has purchased the following applications: Apple Pay for Payment Processing in 2020, Greenhouse ATS for Applicant Tracking System in 2023, Infor CloudSuite Fashion for Retail Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JD Sports is running and its propensity to invest more and deepen its relationship with Apple , Klarna , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JD Sports revenues, which have grown to $10.65 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JD Sports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JD Sports Tech Stack and Enterprise Applications
JD Sports ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, JD Sports implemented Apple Pay as an online payment option on its website. The deployment integrated Apple Pay into JD Sports' e-commerce checkout to support Payment Processing and authenticated customer payments via device-based wallets.
The implementation focused on web payment integration, adding Apple Pay button flows, tokenized payment acceptance, and browser-based authentication to the checkout experience. Operational scope covers the JD Sports ecommerce site and impacts digital commerce and payments teams, with governance oriented around payment acceptance rules, browser compatibility testing, and merchant processing configuration. Apple Pay was configured to handle payment authorization and tokenization within the web checkout while fitting into existing merchant processing workflows.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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JD Sports HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, JD Sports deployed Greenhouse ATS as its Applicant Tracking System to centralize candidate intake and recruitment workflows. The implementation surfaces Greenhouse ATS on their website to host job listings and capture candidate applications directly through the JD Sports careers experience, establishing a single system of record for incoming talent across recruitment and HR teams.
The Greenhouse ATS configuration emphasizes standard Applicant Tracking System capabilities, including job requisition posting, candidate tracking, interview orchestration, scorecards, and offer management to support recruiters and hiring managers. Governance was defined through role based access for recruiting teams, staged hiring workflows, and standardized interview processes and scorecards to drive consistent evaluation, while the careers site integration routes applications directly into Greenhouse ATS for downstream hiring operations.
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2008 | 2019 |
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JD Sports ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Fashion | Retail Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, JD Sports chose Infor CloudSuite Fashion to standardize Retail Management for its French operations where the business trades under the Chausport name. The implementation uses Infor CloudSuite Fashion, based on Infor M3, and targets retail merchandising and supply chain workflows supporting branded footwear assortments such as adidas, Nike, Timberland and Le Coq Sportif. Deployment emphasis is on a cloud hosted M3 core to provide inventory visibility, merchandise planning, procurement and order management across store and wholesale channels.
Functional configuration centers on typical Retail Management capabilities including assortment and range planning, replenishment and stock optimization, multi channel order orchestration and store operations support, with product master and pricing managed centrally in the Infor CloudSuite Fashion instance. Architecture is described as a CloudSuite Fashion tenancy leveraging the M3 application stack for transactional ERP and fashion specific processes, with program governance structured to align merchandising and supply chain teams for France under the Chausport retail banner.
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JD Sports Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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Content Management | Content Management |
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2019 | 2019 |
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JD Sports eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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JD Sports SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2025 | 2025 |
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Transportation Management | SCM |
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2022 | 2022 |
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JD Sports CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2019 | 2019 |
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Call Center | CRM |
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2019 | 2019 |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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JD Sports EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2025 | 2026 |
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JD Sports ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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JD Sports PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2017 | 2017 |
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JD Sports IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Backup as a Service (BaaS) | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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JD Sports CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at JD Sports
| First Name | Last Name | Title | Function | Department | Phone | |
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Group IT Director | Director | IT | |
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IT Infrastructure Engineer | Manager | Finance | |
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Enterprise Architect | Manager | IT | |
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IT Infrastructure Manager | Manager | Finance | |
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Director of Multi-Channel Technology and Operations | Director | IT | |
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Associate Director of Customer Service (UK and Europe) | Director | Customer Service | |
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Associate Director of Customer Operations | Director | Customer Service | |
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International Customer Care Manager | Manager | Customer Service | |
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Head of Multichannel Customer Operations | Director | Customer Service | |
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Apps Being Evaluated by JD Sports Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from JD Sports IT executives and key decision makers. This section highlights JD Sports's latest recorded technology evaluations, including Google Looker for Analytics and BI on 2026-03-03, Matflo WMS for Warehouse Management on 2026-02-17, and Aurora Commerce for eCommerce on 2025-01-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the JD Sports digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-03 | JD Sports | Evaluated | Google Looker | Analytics and BI | Analytics and BI | |
| 2026-02-17 | JD Sports | Evaluated | Digital Applications International Limited | Matflo WMS | Warehouse Management | SCM |
| 2025-01-11 | JD Sports | Evaluated | Aurora Commerce | Aurora Commerce | eCommerce | eCommerce |
| 2024-06-28 | JD Sports | Evaluated |
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Core HR | HCM |
FAQ - APPS RUN THE WORLD JD Sports Technographics
JD Sports is a Retail organization based in United Kingdom,
with around 73519 employees and annual revenues of $10.65 billion.
JD Sports operates a diverse technology stack with applications such as
Apple Pay, Greenhouse ATS and Infor CloudSuite Fashion,
covering areas like Payment Processing, Applicant Tracking System and Retail Management.
JD Sports has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Greenhouse and Infor.
JD Sports recently adopted applications including
o9 Supply Chain Management in 2025, o9 Revenue Growth Management (RGM) in 2025 and Greenhouse ATS in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of JD Sports’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates JD Sports’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete JD Sports technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.