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Jean Coutu Group
Location
245 Rue Jean-Coutu,
Varennes, J3X 0E1, QC,
Canada
Website
https://www.jeancoutu.com/
Phone
1 450-646-9760
Artw industry
Retail
Employee
Revenue

Jean Coutu Group Technographics

Jean Coutu Group Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Jean Coutu Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 Jean Coutu Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Jean Coutu Group has purchased the following applications: In-House ATS for Applicant Tracking System in 2010, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Jean Coutu Group is running and its propensity to invest more and deepen its relationship with In-House Applications , Agendrix , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Jean Coutu Group revenues, which have grown to $2.98 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jean Coutu Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Jean Coutu Group Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
In-House Applications Legacy In-House ATS Applicant Tracking System HCM n/a 2010 2011
In 2010, Jean Coutu Group implemented an In-House ATS as its Applicant Tracking System. The In-House ATS is deployed on the corporate careers website to present job postings and capture candidate applications through web forms, providing a direct candidate intake channel for recruiting and hiring functions. The In-House ATS implements core Applicant Tracking System workflows including job requisition publishing, candidate application intake, resume collection, application status tracking, and recruiter-facing application management. Architecturally the solution is web-facing and embedded into the careers site, with hosting, configuration, and governance maintained by internal IT and talent acquisition teams to align recruiting processes and hiring manager workflows.
Time and Attendance, Time Clock (Hardware) HCM 2017 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021 Jean Coutu Group implemented Cisco Webex Meetings as its Audio Video and Web Conferencing capability on the public website. The deployment uses Cisco Webex Meetings to provide browser-based meeting access and live virtual engagement directly from jeancoutu.com, positioning Cisco Webex Meetings as the central Audio Video and Web Conferencing platform for the organization. The implementation reflects a cloud-hosted, SaaS-oriented architecture with web-embedded meeting flows and standard conferencing functions. Functional capabilities in use align with the Audio Video and Web Conferencing category and include real-time video and audio conferencing, participant management, screen sharing, and session recording and playback, configured to run from the website experience. Operational coverage focuses on corporate communications and digital customer engagement across Jean Coutu Group operations in Canada, with the web integration surfacing scheduling and join workflows to external audiences. Governance emphasis centers on standardizing the web-facing conferencing experience, embedding Cisco Webex Meetings controls into site workflows, and aligning meeting usage to existing communication and engagement processes.
Collaboration Collaboration 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2017 2017
In 2017, Jean Coutu Group deployed Hotjar on their public website to capture user behavior and direct feedback for Customer Experience. The deployment embedded the Hotjar tracking script site wide and leveraged Hotjar capabilities such as heatmaps, session recordings, conversion funnels, on page surveys and feedback polls to instrument user journeys. The implementation was architected as client side instrumentation, feeding behavioral data to the Hotjar platform for analysis and playback, and was managed as part of web analytics operations. Operational ownership rested with digital analytics, UX design, e commerce and marketing teams who used Hotjar data to prioritize UX research and site optimization workflows. Privacy and consent handling was incorporated into the rollout to align web tracking with applicable requirements.
Marketing Analytics CRM 2012 2012
Marketing Analytics CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Jean Coutu Group
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Jean Coutu Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Jean Coutu Group Technographics

Jean Coutu Group is a Retail organization based in Canada, with around 20000 employees and annual revenues of $2.98 billion.

Jean Coutu Group operates a diverse technology stack with applications such as In-House ATS, Cisco Webex Meetings and Hotjar, covering areas like Applicant Tracking System, Audio Video and Web Conferencing and Customer Experience.

Jean Coutu Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as In-House Applications, Cisco Systems and Contentsquare.

Jean Coutu Group recently adopted applications including Cisco Webex Meetings in 2021, Cloudflare CDN in 2021 and Cisco IronPort Cloud Email Security in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Jean Coutu Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Jean Coutu Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Jean Coutu Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.