Jewelers Mutual Insurance
24 Jewelers Park Dr,
Neenah, 54956, WI,
United States
Neenah, 54956, WI,
United States
1 800-558-6411
Insurance
Jewelers Mutual Insurance Technographics
Jewelers Mutual Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jewelers Mutual Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370 Jewelers Mutual Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jewelers Mutual Insurance has purchased the following applications: UKG Great Place to Work Emprising for Employee Experience, Employee Engagement in 2024, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2021, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jewelers Mutual Insurance is running and its propensity to invest more and deepen its relationship with UKG , LivePerson , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jewelers Mutual Insurance revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jewelers Mutual Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jewelers Mutual Insurance Tech Stack and Enterprise Applications
Jewelers Mutual Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Great Place to Work Emprising | Employee Experience, Employee Engagement | HCM | n/a | 2024 | 2024 |
In 2024, Jewelers Mutual Insurance deployed UKG Great Place to Work Emprising to formalize its employee engagement instrumentation. The UKG Great Place to Work Emprising adoption targets Employee Experience,Employee Engagement across the 370-employee insurer and aligns with HR driven engagement priorities.
The implementation centers on survey management, culture benchmarking, and experience measurement workflows native to UKG Great Place to Work Emprising. Configurations emphasized cadence controls, anonymous response handling, and role based reporting for HR and leadership, leveraging the application’s standard engagement and feedback modules to capture employee sentiment and benchmark culture factors.
The solution is surfaced on the company website to encourage participation and support employer branding, and it is made available through internal HR channels for staff engagement activities. Operational ownership is assigned to HR and internal communications for the United States organization, providing centralized governance for survey schedules, access controls, and consolidated engagement reporting.
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Jewelers Mutual Insurance AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Jewelers Mutual Insurance deployed LivePerson Conversational Cloud. The LivePerson Conversational Cloud implementation is classified in the Chatbots and Conversational AI category and is surfaced on the company website as the primary web messaging channel for customer engagement.
The implementation centers on a site-embedded conversational interface with configuration for automated intent handling, session routing to human agents, and conversational analytics, reflecting common functional modules of Chatbots and Conversational AI platforms. Operational coverage focuses on customer service and digital engagement workflows via the website, with governance practices oriented around chat moderation, escalation workflows, and runtime configuration of conversational flows.
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Jewelers Mutual Insurance Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Jewelers Mutual Insurance deployed Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) under the Analytics and BI category to centralize reporting and analytics capabilities. The engagement tasked the BI team with the design, construction, optimization, and operational support of extract, transform, and load processes and reporting solutions within an MS SQL Server environment.
The implementation centered on SQL Server Integration Services for ETL, SQL Server Reporting Services for enterprise reporting, and SQL Server Analysis Services for multidimensional cubes, together with Performance Point and SharePoint for dashboards and distribution. Responsibilities included creating and maintaining complex reports, multidimensional cubes, flexible dashboards, data flow diagrams, and detailed source-to-target ETL mapping specifications, while translating business requirements into technical BI application designs.
Integrations focused on extracting data from multiple operational and financial sources and assembling those feeds into a consolidated reporting layer, using SSIS packages and optimized SQL Server stored procedures, functions, and views. Operational coverage emphasized support across finance and operations functions, with performance monitoring, tuning, and capacity planning performed inside the MS SQL Server stack.
Governance and delivery followed full SDLC phases for ETL and reporting, including development of ETL audit processes and controls to enforce data quality thresholds, and documentation of source-to-target mappings and data flow diagrams. The implementation emphasized specification-driven design, technical optimization of database objects, and ongoing operational support to sustain SSIS, SSRS, and SSAS artifacts within the Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) environment.
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Jewelers Mutual Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Jewelers Mutual Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Jewelers Mutual Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Jewelers Mutual Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Jewelers Mutual Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Jewelers Mutual Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Jewelers Mutual Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Jewelers Mutual Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Corporate Analytics | Director | Finance | |
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Accounting & Reporting Manager | Manager | Finance | |
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Chief Information Officer | CXO | IT | |
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Apps Being Evaluated by Jewelers Mutual Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jewelers Mutual Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jewelers Mutual Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jewelers Mutual Insurance Technographics
Jewelers Mutual Insurance is a Insurance organization based in United States,
with around 370 employees and annual revenues of $50.0 million.
Jewelers Mutual Insurance operates a diverse technology stack with applications such as
UKG Great Place to Work Emprising, LivePerson Conversational Cloud and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting),
covering areas like Employee Experience, Employee Engagement, Chatbots and Conversational AI and Analytics and BI.
Jewelers Mutual Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, LivePerson and Microsoft.
Jewelers Mutual Insurance recently adopted applications including
UKG Great Place to Work Emprising in 2024, LivePerson Conversational Cloud in 2021 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jewelers Mutual Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jewelers Mutual Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jewelers Mutual Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.