Jewelry Television
Jewelry Television Technographics
Jewelry Television Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jewelry Television and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Jewelry Television employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jewelry Television has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2013, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jewelry Television is running and its propensity to invest more and deepen its relationship with Oracle , LivePerson , MicroStrategy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jewelry Television revenues, which have grown to $397.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jewelry Television intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jewelry Television Tech Stack and Enterprise Applications
Jewelry Television ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Jewelry Television implemented Oracle E-Business Suite as its core ERP Financial system to consolidate corporate finance and retail accounting functions. The deployment established Oracle E-Business Suite as the authoritative finance platform across accounts payable, accounts receivable, general ledger and fixed assets for the organization.
The Oracle E-Business Suite configuration emphasized standard financial modules and transaction orchestration common to ERP Financial environments, including procure to pay and order to cash workflows aligned with merchandising and inventory transaction feeds. Configuration work included chart of accounts harmonization, master data controls and automated transaction posting to support day to day finance operations.
Integrations were explicitly instrumented with Informatica PowerCenter and PowerExchange for ETL and data movement, and with MicroStrategy for enterprise reporting and analytics, enabling downstream BI consumption of Oracle transaction and master data. Governance was organized between IT and finance with configuration controls, data stewardship and phased functional rollouts to manage release scope and accounting process ownership.
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Jewelry Television HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Jewelry Television implemented Oracle Taleo Cloud Service as its Recruiting,Applicant Tracking System to support talent acquisition and applicant lifecycle management. Oracle Taleo Cloud Service is provisioned as a cloud-hosted ATS and is surfaced on Jewelry Television's public careers site, using the Taleo candidate portal URL for job postings, application intake, and candidate self-service. Core capabilities configured include job requisition publishing, application tracking, candidate profiles, workflow-based screening, and candidate communications.
The deployment centralized recruiting operations within HR and the talent acquisition function, standardizing requisition approval chains, interview scheduling, and offer management across the organization. Governance was enforced through role-based access controls and hiring manager workflow configurations to align process ownership and data stewardship. Oracle Taleo Cloud Service remains the primary Recruiting,Applicant Tracking System powering candidate-facing hiring flows on Jewelry Television's website.
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Jewelry Television AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Jewelry Television deployed LivePerson Conversational Cloud on its public website to add web-based conversational capabilities. The implementation is categorized under Chatbots and Conversational AI and was scoped to support online customer engagement and direct assistance for e-commerce interactions on jtv.com.
The LivePerson Conversational Cloud deployment was executed as a cloud hosted, web-embedded conversational layer, configured to deliver automated messaging, session-based intent detection, routing to live agents, and scripted response flows. LivePerson Conversational Cloud was instrumented to capture conversational session data and basic interaction analytics, and configured with canned responses and escalation rules typical of Chatbots and Conversational AI implementations.
Operational coverage focused on the website channel, supporting customer service and online sales functions and aligning agent workflows with web chat handoff procedures. Governance activities included creation of scripted response libraries, escalation and routing policies, and agent training on conversational handling and monitoring. This Jewelry Television implementation of LivePerson Conversational Cloud in the Chatbots and Conversational AI category links the application to customer service and e-commerce support on the corporate site.
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Jewelry Television Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Jewelry Television Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Jewelry Television eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2008 | 2008 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Jewelry Television CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Jewelry Television ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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Jewelry Television IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Jewelry Television CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Jewelry Television
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President of Business Analytics | VP | IT | |
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Product Manager, Enterprise Data Infrastructure | Manager | IT | |
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Vice President of Marketing | VP | Marketing | |
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Chief Strategy Officer | CXO | Finance | |
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VP of Sales | VP | Sales | |
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Vice President Merchandising- Color Gemstones | VP | Procurement | |
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Senior Vice President, Global Operations and Logistics | VP | Supply Chain | |
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Senior Director of Operations | Director | Operations | |
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CEO | CXO | Finance | |
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Chief Merchandising Officer | CXO | Finance | |
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Director Human Resources | Director | HR | |
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Director of Human Resources | Director | HR | |
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Director, Finance | Director | Finance | |
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Senior Vice President, Customer Experience, Operations, & Logistics | VP | Customer Service | |
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Director of Marketing - CRM | Director | Marketing | |
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Director of Sales Customer Care | Director | Customer Service | |
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Chief Marketing Officer | CXO | Marketing | |
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Apps Being Evaluated by Jewelry Television Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jewelry Television IT executives and key decision makers. This section highlights Jewelry Television's latest recorded technology evaluations, including CommerceHub for eCommerce on 2025-04-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jewelry Television digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-28 | Jewelry Television | Evaluated | Commerce Technologies | CommerceHub | eCommerce | eCommerce |
FAQ - APPS RUN THE WORLD Jewelry Television Technographics
Jewelry Television is a Retail organization based in United States,
with around 1700 employees and annual revenues of $397.0 million.
Jewelry Television operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Taleo Cloud Service and LivePerson Conversational Cloud,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Jewelry Television has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and LivePerson.
Jewelry Television recently adopted applications including
Bambuser Video Commerce in 2023, Canada Post EST 2.0 in 2021 and Zendesk Service in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jewelry Television’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jewelry Television’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jewelry Television technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.