JIO Payments Bank
Dhirubhai Ambani Knowledge City, Building 25, 1st Floor, A Wing, Kopar Khairane,
Mumbai, 400709,
India
Mumbai, 400709,
India
n/a
Banking and Financial Services
JIO Payments Bank Technographics
JIO Payments Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JIO Payments Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 JIO Payments Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JIO Payments Bank has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2018, Infosys Finacle for Core Banking in 2016, SAP Global Trade Services (GTS) for Global Trade Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JIO Payments Bank is running and its propensity to invest more and deepen its relationship with SAP , Infosys , NovelVox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JIO Payments Bank revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JIO Payments Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JIO Payments Bank Tech Stack and Enterprise Applications
JIO Payments Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, JIO Payments Bank implemented SAP ERP ECC 6.0 as its core ERP Financial platform to centralize accounting, FP&A, MIS and settlements across the bank’s financial services operations. The deployment targeted finance functions including accounting and reconciliation, receivable management, settlements, statutory tax compliance and management reporting, aligning the SAP ERP ECC 6.0 deployment with the company finance and FP&A agenda.
The implementation configured core SAP Financial Accounting and Controlling capabilities, including general ledger, accounts receivable, accounts payable, asset accounting and controlling modules to support FP&A and MIS workflows. The project included configuration of chart of accounts, accounting policies, tax determination rules for Goods and Service Tax, and reporting structures to feed analytics and management information systems used by the finance organization.
SAP ERP ECC 6.0 was integrated with the bank’s operational systems, explicitly including its core banking system and adjacent business systems supporting payments, prepaid payment instrument processing, merchant acquiring and billing POS workflows. Interfaces and settlement file processing were established to automate reconciliations and receivable settlements, enabling the finance team to consume transaction level detail for MIS and FP&A processes.
Governance and rollout were led from the finance organization with business requirements documented through BRDs, system configuration followed by UAT cycles and process control implementations, reflecting prior finance operations ownership of system design and audits. The program achieved explicit outcomes cited by the organization, including successful SAP implementation for Jio Payments Bank and the incorporation of GST compliance into the business system.
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JIO Payments Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infosys | Legacy | Infosys Finacle | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 JIO Payments Bank implemented Infosys Finacle as its Core Banking platform. The program was executed with delivery oversight from a project manager at Fintellix Solutions who led regulatory and treasury reporting workstreams.
The implementation emphasized integration of an ADF regulatory reporting product to satisfy CRR, SLR and NPA returns and to produce Treasury reports. Configuration work focused on reporting feeds, data transformation logic, ETL pipelines and a consolidated data warehouse layer that aggregated transaction and ledger balances for compliance reporting.
Integration scope included SAP GL, SAP CRM, Finacle and treasury systems to populate the data warehouse and to furnish the ADF reporting engine with reconciled source data. A ten person delivery team managed interfaces, data mappings and release packaging while coordinating cross-vendor reconciliations between general ledger and customer master records for regulatory outputs.
Governance centered on delivery management and formal release management, the project manager also serving as release manager for various enhancement drops including work for the Lloyds insurance market. Operational coverage targeted regulatory reporting and treasury functions for JIO Payments Bank, with process changes to establish release cadence, data validation checkpoints and centralized ownership of regulatory report delivery.
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JIO Payments Bank SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Global Trade Services (GTS) | Global Trade Management | SCM | n/a | 2016 | 2016 |
In 2016, JIO Payments Bank implemented SAP Global Trade Services GTS as a Global Trade Management solution to support trade compliance and regulatory reporting needs. The implementation and delivery was led by Fintellix Solutions with a designated project manager overseeing workstreams for regulatory returns and treasury reporting.
The deployment centered on configuring compliance screening, document management, and trade workflow orchestration consistent with Global Trade Management capabilities. The project team also implemented an ADF regulatory reporting product to manage CRR, SLR and NPA returns and to produce treasury reports, aligning outputs from SAP Global Trade Services GTS to regulatory data flows.
Integration architecture consolidated transaction and master data from SAP GL, SAP CRM, Finacle and Treasury systems into a centralized data warehouse to feed both regulatory reporting and trade compliance processes. Operational coverage included banking regulatory reporting and treasury functions, and the engagement activities also interfaced with related client accounts including Edelweiss and Lloyds where release coordination occurred.
Governance was organized around a delivery manager model with a team of ten led by the project manager, and a release management cadence controlled periodic enhancement drops for Lloyds and other clients. Change control, data mapping and interface management between SAP Global Trade Services GTS and upstream systems were core operational controls throughout the rollout.
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JIO Payments Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2017 | 2017 |
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CRM | CRM |
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2016 | 2016 |
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JIO Payments Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2017 | 2017 |
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JIO Payments Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2016 | 2016 |
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Treasury Management | TRM |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at JIO Payments Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by JIO Payments Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from JIO Payments Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the JIO Payments Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD JIO Payments Bank Technographics
JIO Payments Bank is a Banking and Financial Services organization based in India,
with around 300 employees and annual revenues of $30.0 million.
JIO Payments Bank operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Infosys Finacle and SAP Global Trade Services (GTS),
covering areas like ERP Financial, Core Banking and Global Trade Management.
JIO Payments Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Infosys.
JIO Payments Bank recently adopted applications including
SAP ERP ECC 6.0 in 2018, NovelVox Call Center & Contact Center Software in 2017 and Atlassian Jira Service Desk in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of JIO Payments Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates JIO Payments Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete JIO Payments Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.