Sterling, 20166, VA,
United States
JK Moving Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by JK Moving Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 JK Moving Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JK Moving Services has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Talkdesk Ascend AI for Generative AI Platforms in 2024, Humantic Personality AI Assistant for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JK Moving Services is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , Talkdesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JK Moving Services revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JK Moving Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2012 | 2012 |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talkdesk | Legacy | Talkdesk Ascend AI | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
In 2024, JK Moving Services implemented Talkdesk Ascend AI together with Talkdesk CX Cloud to modernize its U.S.-based contact center and sales operations, using Generative AI Platforms to introduce AI-driven assistance across customer interactions. The deployment targeted contact center and sales business functions with a focus on real-time agent support and automated customer engagement, aligning the application Talkdesk Ascend AI with existing cloud contact center workflows.
The implementation included Talkdesk Ascend AI capabilities Agent Assist, Virtual Agent, and AI Trainer. Agent Assist was configured to provide real-time guidance and knowledge retrieval during live calls, Virtual Agent was provisioned for inbound self-service and call deflection workflows, and AI Trainer was used to refine conversational models and tune intent detection using recorded interactions and agent feedback.
Deployment was executed within the Talkdesk CX Cloud environment, integrating the Generative AI Platforms capabilities into the contact center telephony and interaction routing layer, and extending automation into sales touchpoints in the U.S. contact center. Operational coverage focused on agent-facing and customer-facing channels, with configuration workstreams addressing dialogue flows, escalation paths, and handoff rules between virtual and human agents.
Governance emphasized AI model tuning and agent coaching, leveraging AI Trainer to institutionalize continuous improvement processes and update conversational policies. Talkdesk reported outcomes from the deployment including a 26% increase in sales conversion, a 14% decrease in average handle time, and a 41% increase in first contact resolution, these results were attributed to the combined use of Talkdesk CX Cloud and Talkdesk Ascend AI capabilities.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humantic | Legacy | Humantic Personality AI Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, JK Moving Services implemented Humantic Personality AI Assistant as a Chatbots and Conversational AI solution to augment inside-sales engagement and virtual selling across its US sales and marketing processes. The deployment focused on delivering personality-driven cues to sales reps to improve conversational rapport and buyer alignment during remote interactions.
The implementation leveraged Humantic Buyer Intelligence capabilities to surface personality profiles and context-aware conversational prompts for inside-sales workflows. Humantic Personality AI Assistant was configured to provide real time cues and scripting suggestions that sales reps could use during virtual meetings and outreach, aligning conversational tone and content to buyer preferences.
Operational coverage emphasized inside-sales and marketing teams within the United States, where the tool was embedded into virtual selling routines and sales cadence activities. Configuration centered on conversational guidance and rapport-building functionality typical of Chatbots and Conversational AI, without documented changes to external platform integrations.
Governance and process changes included updating sales playbooks and training inside-sales reps to consume personality-driven cues during calls and outreach. According to the Humantic case study, the deployment produced higher rapport and larger deal sizes, with reported close-rate lifts of 15 to 25 percent per rep in one month and a twofold increase in average deal size.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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