AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

JK Moving Services Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP Financial Management x 2012 2012
ERP Financial ERP Financial Management 2014 2014
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Talkdesk Legacy Talkdesk Ascend AI Generative AI Platforms AI Development n/a 2024 2024
In 2024, JK Moving Services implemented Talkdesk Ascend AI together with Talkdesk CX Cloud to modernize its U.S.-based contact center and sales operations, using Generative AI Platforms to introduce AI-driven assistance across customer interactions. The deployment targeted contact center and sales business functions with a focus on real-time agent support and automated customer engagement, aligning the application Talkdesk Ascend AI with existing cloud contact center workflows. The implementation included Talkdesk Ascend AI capabilities Agent Assist, Virtual Agent, and AI Trainer. Agent Assist was configured to provide real-time guidance and knowledge retrieval during live calls, Virtual Agent was provisioned for inbound self-service and call deflection workflows, and AI Trainer was used to refine conversational models and tune intent detection using recorded interactions and agent feedback. Deployment was executed within the Talkdesk CX Cloud environment, integrating the Generative AI Platforms capabilities into the contact center telephony and interaction routing layer, and extending automation into sales touchpoints in the U.S. contact center. Operational coverage focused on agent-facing and customer-facing channels, with configuration workstreams addressing dialogue flows, escalation paths, and handoff rules between virtual and human agents. Governance emphasized AI model tuning and agent coaching, leveraging AI Trainer to institutionalize continuous improvement processes and update conversational policies. Talkdesk reported outcomes from the deployment including a 26% increase in sales conversion, a 14% decrease in average handle time, and a 41% increase in first contact resolution, these results were attributed to the combined use of Talkdesk CX Cloud and Talkdesk Ascend AI capabilities.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Humantic Legacy Humantic Personality AI Assistant Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024, JK Moving Services implemented Humantic Personality AI Assistant as a Chatbots and Conversational AI solution to augment inside-sales engagement and virtual selling across its US sales and marketing processes. The deployment focused on delivering personality-driven cues to sales reps to improve conversational rapport and buyer alignment during remote interactions. The implementation leveraged Humantic Buyer Intelligence capabilities to surface personality profiles and context-aware conversational prompts for inside-sales workflows. Humantic Personality AI Assistant was configured to provide real time cues and scripting suggestions that sales reps could use during virtual meetings and outreach, aligning conversational tone and content to buyer preferences. Operational coverage emphasized inside-sales and marketing teams within the United States, where the tool was embedded into virtual selling routines and sales cadence activities. Configuration centered on conversational guidance and rapport-building functionality typical of Chatbots and Conversational AI, without documented changes to external platform integrations. Governance and process changes included updating sales playbooks and training inside-sales reps to consume personality-driven cues during calls and outreach. According to the Humantic case study, the deployment produced higher rapport and larger deal sizes, with reported close-rate lifts of 15 to 25 percent per rep in one month and a twofold increase in average deal size.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2024 2024
Call Tracking and Recording CRM 2018 2018
CRM CRM 2019 2019
Customer Engagement CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
IT Service Management ITSM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at JK Moving Services
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by JK Moving Services Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD JK Moving Services Technographics

JK Moving Services is a Transportation organization based in United States, with around 700 employees and annual revenues of $150.0 million.

JK Moving Services operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Talkdesk Ascend AI and Humantic Personality AI Assistant, covering areas like ERP Financial, Generative AI Platforms and Chatbots and Conversational AI.

JK Moving Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Talkdesk and Humantic.

JK Moving Services recently adopted applications including Talkdesk Ascend AI in 2024, Humantic Personality AI Assistant in 2024 and Zoominfo Platform in 2024, highlighting its ongoing modernization strategy.

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Our research team continuously updates JK Moving Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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