Joerns Healthcare
2430 Whitehall Park Dr,,
Charlotte, 28273, NC,
United States
Charlotte, 28273, NC,
United States
1 800-826-0270
Healthcare
Joerns Healthcare Technographics
Joerns Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Joerns Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Joerns Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Joerns Healthcare has purchased the following applications: FIS GETPAID for AR Automation in 2014, CareerBuilder Jobs.net ATS for Applicant Tracking System in 2011, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Joerns Healthcare is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , CareerBuilder or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Joerns Healthcare revenues, which have grown to $380.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Joerns Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Joerns Healthcare Tech Stack and Enterprise Applications
Joerns Healthcare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2014 | 2014 |
In 2014, Joerns Healthcare implemented FIS GETPAID as its cash management platform, deploying the application as part of an AR Automation initiative to standardize reconciliation and receivables processing. The implementation was delivered to corporate accounts and to the hospice portfolio, and team members participated in testing and go live activities for the new cash management system.
FIS GETPAID was configured to support core AR Automation workflows including payment reconciliation, cash application, research of unapplied payments, sales reporting and corporate reporting. Staff responsibilities shifted to operate within the FIS GETPAID environment, with specific users running all sales reports and several corporate reports from FIS GETPAID, and reconciliation specialists assigned to research and resolve billing and payment exceptions to help ensure payments were received within payment terms.
Operational coverage for FIS GETPAID included the billing group, facilities and corporate accounting teams, and extended to customers in the hospice portfolio. Governance and process changes centered on centralized cash management procedures, testing cycles prior to deployment, assigned ownership for account reconciliation and an operational credit review process where credit checks are performed for all new customers and for customers that exceed assigned credit limits.
|
|
|
|
|
ERP Financial | ERP |
|
2015 | 2015 |
|
|
|
|
|
Expense Management | ERP |
|
2012 | 2012 |
|
Joerns Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerBuilder | Legacy | CareerBuilder Jobs.net ATS | Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Joerns Healthcare implemented CareerBuilder Jobs.net ATS as its Applicant Tracking System and embedded the application on the company careers site. The CareerBuilder Jobs.net ATS deployment is delivered as a cloud-hosted SaaS instance common to Applicant Tracking System solutions, providing hosted job posting and direct application intake from joerns.jobs.net.
Configuration work centered on career site integration, job requisition publishing, candidate application capture, resume parsing, and applicant workflow management within CareerBuilder Jobs.net ATS. Core functional workflows include job posting orchestration, candidate screening queues, interview scheduling support, and candidate status tracking to maintain a single system of record for applicants.
Operationally the system is used by talent acquisition and human resources teams at Joerns Healthcare to centralize hiring activities and to provide hiring managers access to candidate records. Governance and process controls were applied through role-based access, requisition approval workflows, and defined candidate disposition stages to align recruiting activity with HR process ownership.
|
|
|
|
|
Applicant Tracking System | HCM |
|
2013 | 2013 |
|
|
|
|
|
BackGround Screening | HCM |
|
2014 | 2014 |
|
|
|
|
|
Core HR | HCM |
|
2013 | 2013 |
|
|
|
|
|
Learning and Development | HCM |
|
2017 | 2017 |
|
|
|
|
|
Payroll | HCM |
|
2013 | 2013 |
|
|
|
|
|
Time and Attendance | HCM |
|
2011 | 2011 |
|
Joerns Healthcare ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Joerns Healthcare implemented Salesforce Field Service (ex ClickSoftware) under the Field Service Management category to centralize field operations and formalize dispatching and scheduling. The engagement emphasized Click dispatching and scheduling capabilities delivered through Field Service Edge FSE, with a subject matter expert directly involved in configuring core workflows.
The implementation covered dispatching and advanced scheduling, work order lifecycle management, technician mobile access, appointment booking, routing and skills based assignment, and automation of routine scheduling tasks consistent with Field Service Management functionality. Configuration work focused on service appointment orchestration, technician availability windows, and rule based assignment logic to support clinical equipment service workflows.
Operational coverage targeted Joerns service organization processes and asset level service records, aligning field technician activities with service orders and the companys service operations function. Integrations were implemented at a process level to ensure service history and asset information were available to dispatch and field teams, supporting a single operational view for field service execution.
Governance and rollout were structured around SME driven process mapping, role based configuration, and staged operational handoff to service managers and dispatch teams. Training and operational documentation were created to embed the new Field Service Management workflows and maintain consistent dispatching practices across the service organization.
|
Joerns Healthcare Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2016 | 2018 |
|
Joerns Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Joerns Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2009 | 2009 |
|
Joerns Healthcare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2024 | 2024 |
|
Joerns Healthcare PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Joerns Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
Joerns Healthcare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Joerns Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Pricing Data Lead | Manager | IT | |
|
|
|
Vice President Corporate Financial Planning & Analysis | VP | Finance | |
|
|
|
Director IT: Application Management | Director | IT | |
|
|
|
Vice President of Corporate Account Sales | VP | Sales | |
|
|
|
Vice President of Sales | VP | Sales | |
|
|
|
Vice President of Sales Distribution and Business Development 1 813-928-7066 | VP | Sales | |
|
|
|
VP Service Operations | VP | Operations | |
|
|
|
VP of Operations | VP | Operations | |
|
|
|
President & CEO | CXO | Finance | |
|
|
|
Director of Field Operations | Director | Finance | |
|
|
|
Senior Director of Human Resources | Director | HR | |
|
|
|
Director, Talent Development | Director | HR | |
|
|
|
Vice President, National Revenue Cycle Management | VP | Sales | |
|
|
|
CFO | CXO | Finance | |
|
|
|
General Counsel, Chief Compliance Officer & Chief Administrative Officer | CXO | Finance | |
|
|
|
Vice President - Human Resources | VP | HR | |
|
|
|
Chief Information Officer | CXO | IT | |
|
|
|
Payroll Manager | Manager | Finance | |
|
|
|
Human Resources Business Partner | Manager | HR | |
|
|
|
Human Resources Business Partner | Manager | HR | |
|
|
|
Collections Manager | Manager | Finance | |
|
|
|
Collections Manager | Manager | Finance | |
|
|
|
Billing and Collections Manager | Manager | Finance | |
|
|
|
VP Service Operations | VP | Operations | |
|
|
|
Director Field Operations | Director | Finance | |
|
|
|
Field Operations Manager | Manager | Finance | |
|
|
|
Vice President - Human Resources | VP | HR | |
|
|
|
Talent Acquisition Manager | Manager | HR | |
|
|
|
Talent Acquisition Specialist | Manager | HR | |
|
|
|
Human Resources & Compliance Manager | Manager | HR | |
|
Apps Being Evaluated by Joerns Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Joerns Healthcare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Joerns Healthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Joerns Healthcare Technographics
Joerns Healthcare is a Healthcare organization based in United States,
with around 1700 employees and annual revenues of $380.0 million.
Joerns Healthcare operates a diverse technology stack with applications such as
FIS GETPAID, CareerBuilder Jobs.net ATS and Salesforce Field Service (ex ClickSoftware),
covering areas like AR Automation, Applicant Tracking System and Field Service Management.
Joerns Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, CareerBuilder and Salesforce.
Joerns Healthcare recently adopted applications including
Freshservice in 2024, Microsoft 365 in 2021 and HubSpot Ads in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Joerns Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Joerns Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Joerns Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.