John Lewis
171 Victoria Street,
London, SW1E 5NN,
United Kingdom
London, SW1E 5NN,
United Kingdom
44 20 7828-1000
Retail
John Lewis Technographics
John Lewis Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by John Lewis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80000 John Lewis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that John Lewis has purchased the following applications: ACI ReD Shield for AML, Fraud and Compliance in 2016, Oracle OBIEE for Analytics and BI in 2012, Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems John Lewis is running and its propensity to invest more and deepen its relationship with ACI Worldwide , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing John Lewis revenues, which have grown to $4.82 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for John Lewis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
John Lewis Data, Technology Stack, and Enterprise Applications
TRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| ACI Worldwide | Legacy | ACI ReD Shield | AML, Fraud and Compliance | TRM | n/a | 2016 | 2016 |
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2012 | 2012 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Process Mining | Analytics and BI |
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2018 | 2018 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen Cloud (ex CenturyLink) | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
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2015 | 2015 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
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Benefits Administration | HCM |
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2009 | 2009 |
|
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Core HR | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2018 | 2018 |
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Employee Self Service | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
|
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
|
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Workforce Analytics | HCM |
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2019 | 2019 |
|
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
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Customer Analytics | CRM |
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2013 | 2013 |
|
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
|
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Marketing Automation | CRM |
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2004 | 2004 |
|
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Marketing Automation | CRM |
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2014 | 2014 |
|
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
eCommerce
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
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eCommerce | eCommerce |
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2009 | 2009 |
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eCommerce | eCommerce |
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2011 | 2011 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
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ERP Financial | ERP Financial Management |
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2013 | 2014 |
|
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ERP Financial | ERP Financial Management |
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2017 | 2018 |
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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Expense Management | ERP Financial Management |
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2013 | 2014 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2015 | 2015 |
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Master Data Management | PaaS |
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2014 | 2014 |
|
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Subscribe |
Robotic Process Automation | PaaS |
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2018 | 2018 |
|
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Transactional Email | PaaS |
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2018 | 2018 |
SCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Inventory Management | SCM |
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2011 | 2011 |
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Order Management | SCM |
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2015 | 2015 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Retail Management | ERP Services and Operations |
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2010 | 2010 |
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Retail Management | ERP Services and Operations |
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2011 | 2011 |
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Retail Management | ERP Services and Operations |
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2011 | 2011 |
IT Decision Makers and Key Stakeholders at John Lewis
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by John Lewis Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD John Lewis Technographics
John Lewis is a Retail organization based in United Kingdom,
with around 80000 employees and annual revenues of $4.82 billion.
John Lewis operates a diverse technology stack with applications such as
ACI ReD Shield, Oracle OBIEE and Lumen Cloud (ex CenturyLink),
covering areas like AML, Fraud and Compliance, Analytics and BI and Application Hosting and Computing Services.
John Lewis has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ACI Worldwide, Oracle and Lumen Technologies.
John Lewis recently adopted applications including
Workday Financial Management in 2021, Fiserv First Data Credit Card Processing and Payment Solution in 2021 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of John Lewis’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates John Lewis’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete John Lewis technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.